Help with JamCam

[hrb10300]

I just got a jamcam 3.0 and when i install it and update it everything looks right but when i try to view my pictures, you cant see them then if i try to download them to the computer it gives an illegal operation error........plz hlp......
Windows XP Pro
1.4 T-Bird 512MB pc133
2X 45 GB ibm Deskstar 7200
Sound Blaster Live Platinum
oh yeah, i connect the cam thru usb cable and have checked device masnager(no error) asnd tried to reinstall, and even tried running in compatibility mode just for the heck of it. looked at jamonline but cant seem to find link to their email support and the phone# in the manual is out of service.....

 

[Jeff7]

Did you try the newer drivers from their website? It's possible that it's not XP compatible.

 

[hrb10300]

Tried that, installed the xp patch and everything shows up fine till i try to dl pictures or view them

 

[aircooled]

It's not you, it's the Jamcam. I bought one for my daughter this christmas, and it works great on her win98 machine, but on my XP machine it absolutley doesn't work at all, even though their website states "for winXP use these new drivers", but nontheless it still does not work on XP (or 2000 for that matter) I've tried it on several machines and only the win98 box works properly with the Jamcam.

Their tech support sucks also. It is completley unacceptable. I have emailed them several times and get no response (try finding their support email address on their website) . I'll never buy anything from KB Gear again, strickly because they have no customer service.

 

[Tominator]

It works with W2K ....and I'm not the only one. I've no idea about XP, but I'd bet the drivers are not installed correctly.

 

[BlackSoul]

It works in 2k, but I had to get the latest drivers off the website