HEWLETT-PACKARD SAFETY RECALL

SFang

Senior member
Apr 4, 2001
655
0
0
Just got this today by email.
This is not a hot deal, but please allow,
it is a safety recall from HP, and I believe a lot of Anandtech
members are affected. Thanks.

HEWLETT-PACKARD/LONGWELL

SAFETY RECALL NOTICE

Due to the nature of this safety recall we are contacting all
registered customers. You will not be contacted regularly via
email from Hewlett Packard. This email is "specific to this
safety recall."

In cooperation with the U.S. Consumer Product Safety Commission
(CPSC), Longwell Electronics is recalling AC power cords shipped
with certain inkjet printers manufactured by Hewlett-Packard
Company. Our records show you may have one of the affected cords.

PROBLEM: The plug that connects the power cord to the printer may
crack, exposing live electrical contacts and presenting a hazard
for electric shock or electrocution.

PRODUCT: The recall is isolated to Longwell "LS-7C" gray two
prong power cords. The cords were shipped with certain HP Deskjet
and Photosmart printers in the U.S. and Canada from April 2001
through January 2002.

HOW TO DETERMINE IF YOUR CORD IS PART OF THE RECALL

Step #1: Do you have one of the following printers?

* DeskJet 800 series, 900 series
* Photosmart 1000 series, 1100 series, 1200 series, 1300 series

Step #2: Is your cord gray?

* If your power cord is black it is not affected by this recall.
If your cord is gray proceed to step 3.

Step #3: Identify & Inspect the power cord.

* Unplug the power cord from the wall outlet or power source.
(Do not unplug the cord where it connects to the back of the
printer).

* Once the power cord has been disconnected from all power
sources, check between the prongs of the plug and verify if the
name "Longwell" is molded or printed on the cord.

* If your power cord has "Longwell" on the plug, your cord is
affected by this recall.

WHAT TO DO:

If your cord has Longwell on the plug, stop using it immediately
and contact HP for a free replacement power cord.

Contact Hewlett Packard
http://p01.com/u.d?uETmKnYo1VnLvS=20
or at:
1-877-917-4378 24 hours a day, seven days a week.

________________________________________________________________
If you do not wish to receive any further emails from us, please
hit "REPLY" and type "UNSUBSCRIBE" as the subject line of this
message.

 

XFreebie

Banned
Dec 12, 2000
1,414
0
0
of course us AT'ers knew about this weeks ago, this is a repost. looks like HP is slow in informing its registered users, of course who registers their hardware anyway.

all my information is belong to me!
 

nealh

Diamond Member
Nov 21, 1999
7,078
1
0
Jeez guys so what if it is a recall...it is nice for it be seen several times...if you had a cord and did not get notified and there was a fire or other problem....you would not be so quick to say repost...

thanks..good safety info
 

NauTiKa128

Senior member
Jan 21, 2001
590
0
0


<< Jeez guys so what if it is a recall...it is nice for it be seen several times...if you had a cord and did not get notified and there was a fire or other problem....you would not be so quick to say repost...

thanks..good safety info
>>



yeep... i just saw this rite now!! just checked and mine's a freakin gray "Longwell".. =(
 

MrPhelps

Golden Member
Sep 9, 2001
1,421
0
0


<< can i make a comment that HP sucks. thank you very much for listening. >>




My comment is that I don't think Tim Hortons coffee is as good as everyone says.
 

hans007

Lifer
Feb 1, 2000
20,212
17
81


<<

<< can i make a comment that HP sucks. thank you very much for listening. >>



HP Rocks!
>>



HP rocks. i worked at the company that does their rma's and manufacturing. we did a damn good job, you got your system back in 3 days 99.5% of the time. i swear it.
 

NLE

Member
Dec 29, 2001
42
0
0


<< you got your system back in 3 days 99.5% of the time. i swear it. >>



me and my comp must be in that .5%

it took 4 RMAs to get my printer fixed.. its all good now..

the comp has been modded and upgraded it can barly be called an HP though....,
 

Daniel

Diamond Member
Oct 10, 1999
3,813
0
76


<< Jeez guys so what if it is a recall...it is nice for it be seen several times...if you had a cord and did not get notified and there was a fire or other problem....you would not be so quick to say repost...

thanks..good safety info
>>



I agree, I have 2 of those printers and I've never seen this notice before.
thanks.
 

Jokeram

Golden Member
May 9, 2001
1,202
0
0


<< or

all my information are belong to me!
>>



its all my information belongs to me.

I did not have the longwell cable.. nor did I see this information before so a repost is good every now and again.
 

StaysCrunchy

Member
Mar 20, 2002
37
0
0
ordered 2 cables last week, and arrived today. just know that they want the old cables back. they sent me a prepaid envelope and a notice to return the bad power cables in exchange. hp is aight.
 

Ark

Senior member
Oct 9, 1999
872
0
0
Got cable 2 days ago, new cable is black.

What will happen if you will not return cable?
Nothing - there is no return papers with name at all, just prepaid envelope.
 

Joemonkey

Diamond Member
Mar 3, 2001
8,859
2
0
Jokeram i believe he was doing a take off of the "all your base are belong to us" thing...
 

CKDragon

Diamond Member
Jan 22, 2001
3,875
0
0


<<

<< or

all my information are belong to me!
>>



its all my information belongs to me.
>>



Whoosh! Right over your head.

CK
 

bob92

Senior member
Jan 24, 2000
437
0
0
Mine is gray, but it's a "Volex."

Darn, I always miss out on the hot deals!
 
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