Home Network - Utterly lost as to next steps at this point

[mxnerd]

Same cruddy download speed and fabulous upload speeds.

Have you tried another ethernet cable?

 

[sdifox]

Same cruddy download speed and fabulous upload speeds.

What about modem - router - laptop? Did you clone the mac of your computer to the router?

And is the link light on the router to your computer blinking white?

 

[pbc]

Also tried connecting a laptop to another LAN wall port, tried connecting it directly to the basement modem...same results.

 

[pbc]

What about modem - router - laptop? Did you clone the mac of your computer to the router?

And is the link light on the router to your computer blinking white?

Clone the MAC to the router? Can't recall how or where to do that with the Netgear's.

 

[kevnich2]

Connect your laptop directly to the modem and run speed test, then connect the laptop up to the first router connected directly to the modem and do another speed test, then connect the laptop to a LAN port of the 2nd downstream router that's acting as a WAP and another speed test. Then post the results of all of these.

 

[mxnerd]

Also tried connecting a laptop to another LAN wall port, tried connecting it directly to the basement modem...same results.

Don't use wall port. The wiring could be bad. Connect to router directly to verify it's not in-wall cabling problem.

===

Test as kevnich2 described.

 

[sdifox]

Clone the MAC to the router? Can't recall how or where to do that with the Netgear's.

http://kb.netgear.com/1086/No-Internet-with-new-router-MAC-spoofing?cid=wmt_netgear_organic

 

[pbc]

Cloned the MAC address. Had to reboot everything (modem, router) as I lost all internet access.

Same result.

Connected directly to the router.

Same result.

Tried different CAT6 cables from the laptop to the router, and from the router to the modem and the router to the switch.

Same result.

Again, how can my upload speeds be in the 30-40's while the download speeds are non-existent? Usually it's the other way around where upload speeds are significantly slower than download.

 

[sdifox]

When you had laptop to router direct connection, was it a gigabit link?

And if you remove the router from the equation and do modem to laptop?

 

[mxnerd]

RUN tracert command from command prompt

tracert www.anandtech.com
tracert www.google.com

and post result.

 

[pbc]

When you had laptop to router direct connection, was it a gigabit link?

And if you remove the router from the equation and do modem to laptop?

Didn't check the colour of the link, would it be the colour of the link on the laptop or router?

I will try modem to laptop, but I think I have to put the modem back to gateway mode and start from scratch as I believe only 1 LAN port would work for the modem while it's in Bridge mode and it's plugged into the router but will double check in a bit once my kids go to sleep.

 

[pbc]

RUN tracert command from command prompt

tracert www.anandtech.com
tracert www.google.com

and post result.

tracert www.anandtech.com
1 1 ms <1 ms <1 ms 192.168.1.1
2 21 ms 8 ms 9 ms 174.112.98.1
3 15 ms 15 ms 13 ms 69.63.255.213
4 18 ms 21 ms 21 ms so-4-1-0.gw02.wlfdle.phub.net.cable.rogers.com [66.185.81.230]
5 26 ms 27 ms 64 ms 64.71.241.110
6 33 ms 31 ms 30 ms be812.ccr41.iad02.atlas.cogentco.com [154.54.11.217]
7 33 ms 31 ms 31 ms be3083.ccr41.dca01.atlas.cogentco.com [154.54.30.53]
8 50 ms 41 ms 46 ms be2112.ccr41.atl01.atlas.cogentco.com [154.54.7.158]
9 * 62 ms 55 ms be2687.ccr41.iah01.atlas.cogentco.com [154.54.28.70]
10 64 ms 60 ms 64 ms be2441.ccr21.dfw01.atlas.cogentco.com [154.54.41.66]
11 * 66 ms 63 ms be2938.rcr21.dfw04.atlas.cogentco.com [66.28.4.18]
12 64 ms 65 ms 62 ms te0-0-2-1.nr11.b028597-0.dfw04.atlas.cogentco.com [154.24.9.210]
13 71 ms 62 ms 64 ms 38.140.236.58
14 67 ms 67 ms 63 ms www.anandtech.com [192.65.241.100]

tracert www.google.com
Tracing route to www.google.com [216.58.192.132]
over a maximum of 30 hops:

1 3 ms 2 ms <1 ms 192.168.1.1
2 12 ms 10 ms 9 ms 174.112.98.1
3 11 ms 12 ms 14 ms 69.63.255.213
4 20 ms 30 ms 14 ms so-4-1-0.gw02.wlfdle.phub.net.cable.rogers.com [66.185.81.230]
5 18 ms 12 ms 24 ms 209.148.230.6
6 * * * Request timed out.
7 16 ms 13 ms 11 ms 209.85.242.109
8 29 ms 33 ms 23 ms 72.14.235.34
9 25 ms 23 ms 27 ms 209.85.246.194
10 26 ms 28 ms 25 ms 108.170.243.225
11 24 ms 27 ms 25 ms 216.239.42.153
12 32 ms 37 ms 27 ms ord36s01-in-f4.1e100.net [216.58.192.132]

 

[sdifox]

Didn't check the colour of the link, would it be the colour of the link on the laptop or router?

I will try modem to laptop, but I think I have to put the modem back to gateway mode and start from scratch as I believe only 1 LAN port would work for the modem while it's in Bridge mode and it's plugged into the router but will double check in a bit once my kids go to sleep.

Router has port link light on the front. White for gigabit, amber for anything lower. Though that would not cause the speed to drop to .2 mbps

You could try leaving the rogers router and wifi on and just put it in channel 1, configuring your r7000 as ap on main floor and try that.

 

[pbc]

99% sure they were white ... but yeah, even if they were amber that's one slow speed.

 

[mxnerd]

tracert www.anandtech.com
1 1 ms <1 ms <1 ms 192.168.1.1
2 21 ms 8 ms 9 ms 174.112.98.1
3 15 ms 15 ms 13 ms 69.63.255.213
4 18 ms 21 ms 21 ms so-4-1-0.gw02.wlfdle.phub.net.cable.rogers.com [66.185.81.230]
5 26 ms 27 ms 64 ms 64.71.241.110
6 33 ms 31 ms 30 ms be812.ccr41.iad02.atlas.cogentco.com [154.54.11.217]
7 33 ms 31 ms 31 ms be3083.ccr41.dca01.atlas.cogentco.com [154.54.30.53]
8 50 ms 41 ms 46 ms be2112.ccr41.atl01.atlas.cogentco.com [154.54.7.158]
9 * 62 ms 55 ms be2687.ccr41.iah01.atlas.cogentco.com [154.54.28.70]
10 64 ms 60 ms 64 ms be2441.ccr21.dfw01.atlas.cogentco.com [154.54.41.66]
11 * 66 ms 63 ms be2938.rcr21.dfw04.atlas.cogentco.com [66.28.4.18]
12 64 ms 65 ms 62 ms te0-0-2-1.nr11.b028597-0.dfw04.atlas.cogentco.com [154.24.9.210]
13 71 ms 62 ms 64 ms 38.140.236.58
14 67 ms 67 ms 63 ms www.anandtech.com [192.65.241.100]

tracert www.google.com
Tracing route to www.google.com [216.58.192.132]
over a maximum of 30 hops:

1 3 ms 2 ms <1 ms 192.168.1.1
2 12 ms 10 ms 9 ms 174.112.98.1
3 11 ms 12 ms 14 ms 69.63.255.213
4 20 ms 30 ms 14 ms so-4-1-0.gw02.wlfdle.phub.net.cable.rogers.com [66.185.81.230]
5 18 ms 12 ms 24 ms 209.148.230.6
6 * * * Request timed out.
7 16 ms 13 ms 11 ms 209.85.242.109
8 29 ms 33 ms 23 ms 72.14.235.34
9 25 ms 23 ms 27 ms 209.85.246.194
10 26 ms 28 ms 25 ms 108.170.243.225
11 24 ms 27 ms 25 ms 216.239.42.153
12 32 ms 37 ms 27 ms ord36s01-in-f4.1e100.net [216.58.192.132]

Looks completely normal. Really don't have idea why your upload/download speed got reversed.

 

[mxnerd]

Have you tried swapping your 2 R7000?

 

[pbc]

Have you tried swapping your 2 R7000?

Meaning using the AP one as the router and the router one as the AP?

 

[pbc]

BTW, turned off all R7000's. Connected directly to the modem, and getting download speeds of > 500Mbps and similar ~30 Mbps upload speeds.

So something in the R7000 setup is causing this. Going to flip the router and AP as suggested.

 

[sdifox]

BTW, turned off all R7000's. Connected directly to the modem, and getting download speeds of > 500Mbps and similar ~30 Mbps upload speeds.

So something in the R7000 setup is causing this. Going to flip the router and AP as suggested.

Did you update the R7000 firmware yet? May as well do it now.

 

[pbc]

Yup.. Both are up to date.

 

[sdifox]

Yup.. Both are up to date.

Reset it and start over. It should not have issue with Rogers "gigabit"

 

[mxnerd]

Meaning using the AP one as the router and the router one as the AP?

Yes. Of course you have to change each one's mode accordingly.

 

[pbc]

Just added in the first router ...

 

[mxnerd]

Aah, did you configure Netgear R7000 upstream and downstream QoS and entered wrong numbers?

1Mbps = 1000Kbps,

1Gbps = 1000Mbps = 1,000,000Kbps

 

[pbc]

Geezuz. Finally got through using the Hitron as a router again (took it out of bridge mode and set it up from scratch). Then am just using a single R7000 as an Access Point on the main floor.

Ran a hardwired speed test to the R7000, and getting a measly 7Mbps and 24 Mbps upload.

Going to go to sleep for the night as after almost 10 hours of this I'm losing my mind.