Hopefully today's only facepalm

[Exterous]

Normally my job is pretty relaxed so most things don't bother me. Apparently not today.

So I help out with some Microsoft SCCM implementations and a question reached me as to whether there are any changes on one of the implementations to the Microsoft Autosave feature. Apparently someone had been working "all day long without saving" and then lost his work. He was at home and his internet went out so when he closed the document it prompted him to save locally instead of the network location originally opened the file from.

Thinking that autosave was magically saving everything to a location he no longer had access to he hit 'No'.

And now its IT's fault that his work is gone. Phrases like "there was a big setup failure here" and "this behavior MUST be fixed".

I guess he's high enough to cause some ruckus over there because normally that should pretty much end at the "I didn't save all day" part of his complaint. Oh well - I don't work for his organization and know the local IT guy who called me pretty well so I was at least able to give him some suggestions to fix the issue that would not necessarily be well received by the end user. Still it bothers me that they have to deal with that crap

 

[Tweak155]

The fix is training.

 

[Stopsignhank]

Save early, save often.

 

[NesuD]

Can't Fix Stupid

 

[lxskllr]

Save early, save often.

This. Ctrl-S is my favorite key combination.

 

[Nashemon]

PEBCAK

caps

 

[TwiceOver]

They should know that Autosave is a crap-shoot even with a local location.

 

[dave_the_nerd]

And now its IT's fault that his work is gone. Phrases like "there was a big setup failure here" and "this behavior MUST be fixed".

Sounds like some people I've worked with.

 

[sdifox]

Tell him the IRS has a warrant out for him

 

[crashtech]

Serves the idiot right, but it sounds like he has the power to force others to pay for his mistake, which is sadly too common, and part of the reason I am my own boss now.

 

[luv2liv]

Tell him the IRS has a warrant out for him

:-D

 

[shortylickens]

Normally my job is pretty relaxed so most things don't bother me. Apparently not today.

So I help out with some Microsoft SCCM implementations and a question reached me as to whether there are any changes on one of the implementations to the Microsoft Autosave feature. Apparently someone had been working "all day long without saving" and then lost his work. He was at home and his internet went out so when he closed the document it prompted him to save locally instead of the network location originally opened the file from.

Thinking that autosave was magically saving everything to a location he no longer had access to he hit 'No'.

And now its IT's fault that his work is gone. Phrases like "there was a big setup failure here" and "this behavior MUST be fixed".

I guess he's high enough to cause some ruckus over there because normally that should pretty much end at the "I didn't save all day" part of his complaint. Oh well - I don't work for his organization and know the local IT guy who called me pretty well so I was at least able to give him some suggestions to fix the issue that would not necessarily be well received by the end user. Still it bothers me that they have to deal with that crap

Peter Principle:

The average worker will get promoted just high enough that he's useless and cant do his job.

 

[rh71]

My wife is co-responsible for work cellphones as part of her IT responsibilities. The CEO-in-waiting (still pretty high up), forgets a password ON HIS PERSONAL IPHONE and emails IT on a Sunday night at like 9pm. Nobody sees it that night and he gets his panties in a bunch over it. These people...

 

[IronWing]

Send him a picture of a typewriter and point out that it will auto-save his work with every keystroke.

 

[Stopsignhank]

I would be too embarrassed to tell anyone that I was too stupid to now save my work. I guess when you get to a certain level your stupidity becomes some other person's problem.

 

[Exterous]

Send him a picture of a typewriter and point out that it will auto-save his work with every keystroke.

Oooo I can get him a balloon and helium tank so when he is done he can roll it up, attach it to a now filled balloon and upload it into the cloud

 

[Krazy4Real]

Oooo I can get him a balloon and helium tank so when he is done he can roll it up, attach it to a now filled balloon and upload it into the cloud

The visual in my head of this is cracking me up!