I'm not only an employee, I'm the owner
As for your email situation - are you saying that your current host is actually filtering your email so that you're NOT getting it at all? If so, thats definately a bad thing. I never advocate a host completely taking responsibility for DROPPING emails completely. In the DirectAdmin control panel, you control SpamAssassin settings - you can filter any messages that come IN marked as spam in a number of different ways - all pretty clearly laid out and explained. If you dont understand part of it, our forums or a helpdesk ticket will help explain things.
We do NOT filter out completely any emails - we don't drop any emails. there's one exception to this - and it's a user controlled option. If you have your account configured to DROP mail not addressed to a user on your domain, it will be dropped - but again, thats a setting that you would have to specifically enable.
Can I guarantee 100% you won't have this problem? No - nobody can. There's too many factors involved, including Paypal not sending notices correctly, or timely - like when they had their server issues a couple weeks ago. User settings, accounts you setup, etc - can all contribute to a possibility that it'll get lost. I can promise you that we will not intentionally drop any mail for any account, and if a setting you have IS dropping mail, we'll help you identifyit. I'd suggest trying our service for 30 days, and keeping your old host active (even though the domain dns gets transferred to us). If it doesn't work out for you - take advantage of our 30 day money back guarantee.
Joe