Good post, I tried dummy name, etc, to see what shipping would be. It took a long time to get to the next page, and when it did, it said "how do you want it shipped?" and the shipping address was a comma. I clicked the "edit" button to at least put in the right state and zipcode, and it listed some addesses and said chose one the addresses in your address book! (none of the address were from my address book, but wtf?) Goofy ordering process IMO, they will give you a password at the end of the ordering ordeal? When you get an error, and try to get back in, it says sorry that email (mine) is taken. But I got no password for it. I would use the 800 number to order to avoid that address book crap.
Edit:I got that sorry cant show you that page or something like that the first time, tried the link again and saw the page with the speakers. I would call, maybe just a hammered website.