<< Jeez... that return policy is rediculous. If that happened to me I'd be fighting it all the way with the credit card company... I mean how do they think they can get away w/ sticking people w/ defective products if there is no "out"... Gimme a break. >>
Actually, this happens every day with computer components and people don't realize it until it happens to them. Standard return policy at most stores is 30 days, and after that it's manufacturer's warranty only. The problem comes in where a lot of companies won't deal with end users (Outpost has it backwards), and the store won't return it for the end user after 30 days typically, so the end user is stuck with a product that technically has a warranty but it can't be used. Motherboards are a common problem area, as lots of manufacturers won't deal with end users on them... for obvious reasons... they want to sell boards, not walk customers that have no clue what they are doing, through the whole installation process.
Newegg is raved about on here, but they have the same 30 day policy. I was looking for a Soltek board and Newegg is the only place I found that carries it, but then I found the US distributor for Soltek selling boards on E*ay (no link allowed, search for item#1321500317), with this warning:
"It has come to our attention that a non-authorized Soltek reseller is selling Soltek motherboards for a few dollars less. It is important that you are aware of their policy, as stated on their website: "N____.com assigns and passes through to the Customer any warranty of the manufacturer, and Customer acknowledges that it shall have recourse only under such warranties and only as against the manufacturer of the products. .. N____.com does not provide tech support." Therefore, you will get NO warranty and NO technical support if you purchase from them."