Spinn, I agree that Fry's isn't primarily a phone order business, however, their website specifically states that they take phone orders and give you exact instructions for which store, phone number, and department to contact.
Fry's Electronics does not currently sell products on-line. If you would like to purchase products over the telephone using the Telesales office at the Sunnyvale store, please call the Sunnyvale store at (408) 617-1300 and ask to speak to the Telesales department.
The manner in which my order (if it ever went out) has been handled is appauling, it's as if no one in the store had any idea that they actually have a phone ordering policy. I called last night (6th call) and asked to speak to a manager and I got transferred to some assistant manager's voice mail! I am convinced that if I walked into the Sunnyvale store, all I would see is 50 Fry's employees running around bumping into themselves because they all had their heads up their a$$es.