Hot! - Microsoft Intellimouse Replacement Offer

[bender151]

Did those of you who sent in the replacement form through the mail receive some sort of confirmation letter? I sent my request in several weeks ago and have heard nothing since, I'm wondering if this is normal. If I don't hear anything soon I will probably try calling their customer service line, but I just wanted to check in here first.

 

[herbage11]

I got my new one shipped out today w/o even sending my old one in. Great deal. HOT HOT HOT thanks

 

[SSGTi]

I got mine on Thursday. Works good, but I also prefered the older IE mouse style. The IE 3.0 has small back and forward buttons

 

[CobraM3]

I sent my request through the mail and didnt receive a reply either. ITs been 3 weeks.

 

[recha]

U should just call and speak to them in person. It's a lot easier I guess and you can save 37 cents!

 

[VirtualLarry]

Originally posted by: TheCoop
I just called the 1800 number and spoke with a lady, she asked for the part number on the bottom of the mouse, verified it and took my name and shipping info and said they are in stock and I will receive it within 10 days. Thanks.

Slightly OT for this thread, but it's really too bad that IBM won't do the same thing for purchasers of their 75GXP drives, since it's pretty clear that they have design defects that cause them to fail prematurely during their lifetimes. Microsoft really is displaying exemplary customer service in this case, offering even to pro-actively replace product which has been discovered to be prone to premature failure.

(Would I go so far as to wish that MS made HDs? Nahh...)

 

[recha]

never buy ibm drives! u always run the risk of getting a messed up one.

 

[ICantAffordIt]

Mine came in last week. Easiest thing in the world. I like the older design better... but hey.... free mouse

 

[FatDragonn]

hitachi will be buying ibm's hd division

 

[Uclagamer_99]

does anyone know if you can call in for gamepads?

my sidewinder is broke and no longer gets detected when i plug it in no more snes emulation for me...well i could use the keyboard but its not the same

 

[edro]

Umm, can they replace mine?

I had an accident.

 

[recha]

yah i think they can replace gamepads. just let them know what happened and what's wrong w/ it.



lol nice accident.

 

[Uclagamer_99]

lol nice mouse mod...a hand cooler kinda sketchy...are you sure its for gaming and not for pron

 

[recha]

heh he needs to cool down and dry his right hand after mmm having his happy hour =)

 

[Raiden256]

This is really sweet. I have a flaky button on my older Microsoft Mouse with IntelliEye, and since that model is no longer made, they upgraded me to the next best.

Painless!

 

[Johnbear007]

Ok im still a little confused sorry

1. Does this apply to the intellimouse explorer optical WIRELESS?


2. Is the tail light on this mouse supposed to illuminate?


thanks

 

[RideFree]

Thanks, thewooddogg!

I had two of the trackball opticals that were haywire and M$ took the scans of the bottom of them for proof of purchase after they could not find my registeration in their database.
I had never sent in the cards...I get so much M$ stuff that I'd need a card-filler-outter person just to take care of it all.

In other words, thewooddogg, you saved me a pile of research in posting this. It was one of those projects that you eventually get around to...however, "when?" was the criteria...now they are replaced, already.

 

[recha]

Originally posted by: Johnbear007
Ok im still a little confused sorry

1. Does this apply to the intellimouse explorer optical WIRELESS?


2. Is the tail light on this mouse supposed to illuminate?


thanks

1. I believe it does. not totally sure but prob does.

 

[db]

Thanks for the original post--this mouse is useless the way it is.
No problem getting a replacement.

 

[Postal]

AWESOME!! I had this problem my my SECOND Intellipoint Explorer (had the same problem w/ the first one). I have had it sitting here for serveral months broken, never was able to find the right place to call MS. Just called them and they said it was no problem at all!! All I did was give them the Product Number on the bottom. It was great! Im looking forward to throwing away this temperary ball mouse in the next few days!!! THANKS A BUNCH MAN!!!

 

[Soong]

Originally posted by: recha

Originally posted by: Johnbear007
Ok im still a little confused sorry

1. Does this apply to the intellimouse explorer optical WIRELESS?


2. Is the tail light on this mouse supposed to illuminate?


thanks

1. I believe it does. not totally sure but prob does.

NO That is incorrect
The tail DOES NOT LIGHT up...it consumes enough batteries as it is, and the tail does not light up compared to other explorers...if it gets flaky check your batteries. Thats usually the culprit...

 

[edmicman]

wtf?!? i call them up, read the number, then they leave and come back and say its not a valid number!! its a freakin intellimouse explorer! would there be a deal that since i won it at a school contest that it wouldn't be valid? this is bunk! the guy i talked to, "keke", said i'd need to copy the bottom of the mouse and fax it in so they could verify it. jeesh......

 

[pyaralii]

thanks for the heads up....my friends intelli(stupid)mouse ceased functioning today, and it has the same symptoms

 

[Slogun]

Microsoft mailed me about this offer. i sent them photocopies of the bottoms of two of my mice and they quickly sent me 2 replacements. hey're both still sitting here in the boxes.
Nice Bill

 

[recha]

how long did it take for the mice to arrive?