Hot! News about the ATI Radeon 9700 Pro! ATI admits that it does not POST on some AGP 8x!

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AmdInside

Golden Member
Jan 22, 2002
1,355
0
76
I think if there is some newsworthy item that will greatly affect my purchasing decision, it should go in hot deals, especially if it has to do with a known hardware defect.
 

FSUpaintball

Banned
Jun 12, 2001
768
0
0
Hmmm

This is a good example of why I avoid ATI cards now. I'll only buy NVidia. I've never had any issues with Nvidia, but as soon as I tried ATI, the bugs didn't stop until I removed the card. They've made a habit of always having a few very annoying bugs in their cards/drivers, whereas Nvidia has always been rock-solid reliable.
 

Shaorinor

Senior member
Dec 31, 2001
443
0
0
ATI has the lousiest driver team. Great cards, but how they can consistently hinder them by lousy drivers all the time, bleh...
 

ynotravid

Senior member
Jun 20, 2002
754
0
0
Originally posted by: AmdInside
I think if there is some newsworthy item that will greatly affect my purchasing decision, it should go in hot deals, especially if it has to do with a known hardware defect.
Not as elaborate as chasm22 but effective.
 

SilentRunning

Golden Member
Aug 8, 2001
1,493
0
76
Originally posted by: ridefree
Get your ATI newz here!

In certain cases, after installing the RADEON 9700 PRO 128MB in an AGP 8x capable motherboard, the system will not post, or boot up.

Friends, do not let friends buy defective video cards!:Q


And you have proof that the ATI cards are defective?

My understanding is that some people have gotten the cards to work by updating the bios on their motherboards. Just because a manufacturer admits they are looking into an issue concerning their product does not mean that it in itself is defective. And if they can modify their product to work with the existing 8x AGP motherboards it still does not mean that they failed to meet the AGP 8X specs. It could be that the motherboards are out of spec such as the infamous epox motherboards which the geforce4 cards would not fit because they did not follow the agp specs.

So while it might be reasonable to urge caution in a purchasing decision, stating that the ATI cards are defective at this point in time is out of line.
 

KeyzerSoze

Senior member
Sep 4, 2000
507
0
0
Originally posted by: chasm22
Hey Mod; WTF! is this thread and others like it doing in Hot Deals? Last time I looked the forum was suppossed to be a place to; "Post the hottest prices and deals you've found on the net...". How does this thread qualify? If anything, it might go under the Brag and Moan thread, but in reality it should be placed in General Hardware or under a thread that was initiated for just this topic in the Anand Tech News forum. Why initiate a thread there and let this thread exist here in the wrong forum? Maybe we should all start posting our own little "Hot! News" threads. I think I'll start a Hot! News thread about Fujitsu shipping 10 million faulty drives. Or how about Maxtor cutting the warranty on its IDE hard drives from 3 years to 1 year. To me these topics are as newsworthy as what ridefree has posted. I'll put money on it that there ain't 10 million radeon 9700 pro's out there. And I bet a lot more people will be affected by the maxtor announcement. But, to put it simply, news isn't what this forum is about. Like I said before, there is the Anandtech news forum for that.
This forum is for hot deals.

chasm22: I agree with you, but man, take it easy.
 

Gilby

Senior member
May 12, 2001
753
0
76
Can we lock this? Various unsupported and exaggerated rants by NVidiots do not a hot deal make.
 

Milkyman

Senior member
Sep 13, 2000
354
0
0
Why is it that stuff like this always comes down to name calling? Ridefree points out a potential problem with an ATI card and people assume he's an NVIDIA zealot, if it was the other way around people would be calling him an ATI lapdog. This information would and should effect someone's decision on whether or not to buy this card and I think it should be allowed here.

Regardless of how easily this may be fixed it is an issue that hot deal forum goers may never have seen if posted in another forum, and if there was a deal on this card, and it turns out not to work in someone's system suddenly its a cold deal isnt it? While BIOS flashing is easy, its still a pain, and having to send your card back for replacement is an even bigger pain, even if it is free.

Bottom line is that this post would serve as a spring board for people to go look for more information about the problem. If you have information to dispute the assertion that there are problems with this product, post links and be helpful instead of calling names and leave it to the mods to decide what belongs where.
 

Devistater

Diamond Member
Sep 9, 2001
3,180
0
0
Originally posted by: SilentRunning

My understanding is that some people have gotten the cards to work by updating the bios on their motherboards. Just because a manufacturer admits they are looking into an issue concerning their product does not mean that it in itself is defective. And if they can modify their product to work with the existing 8x AGP motherboards it still does not mean that they failed to meet the AGP 8X specs. It could be that the motherboards are out of spec such as the infamous epox motherboards which the geforce4 cards would not fit because they did not follow the agp specs.
Like Creative never admitted it was the SBLive series of cards that was out of PCI spec? Isn't it interesting that nearly EVERY motherboard manufacture released an update to workaround this issue, and VIA released a software fix, but creative NEVER released anything to fix this? In fact, for 2 years while this issue went on they never ONCE released a driver update for thier Sblive! product. (For Win 98 anyway). They STILL have not released a driver for SBlive in win98 newer than 2000. Now I doubt they will update it at all.
Originally posted by: Orbius
Guess what the 9700 still blows Nvidia out of the water right now, you'd be better off accepting that fact than taking pleasure at a small problem, thats already been fixed.
The only radeon I ever tried caused tons of problems with my system. I rarely hear nvidia's new products having so many issues. But radeon's have always had issues. What about when they released that one radeon (original? 7000?) with basically beta drivers, no AA smoothvision, etc? It took them months after cards were selling retail to fix that.
I've had 3 nvidia cards, and 1 radeon. ALL of the nvidia ones have almost totally trouble free. The radeon has caused me problems from the day I installed it. ATI has always sucked with drivers. Only recently have they started to improve. Yes, the 9700 is ahead at the moment. The very first time ATI has released a product that beat the crap out of nvidia. BUT, nvidia is not out of the game yet. Come the end of the year with NV30, and I think we will see a differant story.

I admit though, this is an exciting time in the graphics market. I can hardly wait to see what happens next.

 

JPSJPS

Senior member
Apr 17, 2001
216
0
0
These boards work fine except in some new 8X agp boards.
I see huge refresh rate improvements on my Dell native resolution 1600X1200 20" LCD monitor compared to my 4600.
In a few months we will want an NV30 for our new systems anyhow.
However, with a CRT monitor that can run lower resolutions, all these new graphics boards are a luxury rather than a necessity.
Who needs more than 100 FPS?
 

lundog22

Golden Member
Mar 19, 2000
1,201
0
71
I am a perfect example, I got :

A7v8X BIOS 1005.006
512MB CORSAIR XMS @333 cas2
Radeon 9700 Pro
Athlon 2000+XP
Antec 300W PS

Whenever I try to run my 2000+ at default 1.667GHz, the system will be on but no picture (Monitor will still be in Standby) and I will have to go into the BIOS right after restart and change to 1.2Ghz. (BIOS say something about CPU setting isn't correct or soemthing like that) Then it will be fine. I have the voltage of CPU and RAM at Auto Voltage. Settings at default.

So to check for stepping 3 I will need to take the whole HS/F off the 9700? Is there a way to check that with the S/N?

Buying the latest technology really sucks... just like when the first A7V came out...
 

ynotravid

Senior member
Jun 20, 2002
754
0
0
Originally posted by: Gilby
Can we lock this? Various unsupported and exaggerated rants by NVidiots do not a hot deal make.
You've been waiting to use NVidiots for awhile now haven't you.

I have to agree though with the people that say this thread doesn't belong here. If it really concerns ridefree then maybe he could make a post in any 9700 thread saying so.

edit: <in italics>
 

RideFree

Diamond Member
Jul 25, 2001
3,433
2
0
Everyone reads Hot Deals. We all make time for that.
Not everyone has the time to read &/or comment in OT or General or M/Bs. I figure it's more effective here and there have been many arguments to this, both pro & con.

and having to send your card back for replacement is an even bigger pain, even if it is free.
I wonder how long ATI will need to turn these boards around?. I also wonder what you will use to display video while ATI is turning the 9700 around? Anyone remember the ATI Wonder? :|

Just to set the record straight, this "NVidiot's" faithfully used Matrox untill the nVidia GeForce2 MX400 64M started costing me $140 a year or two ago. Then I started to put them in everything. (Except for the GeForce3 I got last year in the BestBuy in Billings during their day after Thanksgiving turkey-shoot.) Since then, I've gone back to the GeForce2 MX 400 64M. I also put in special request items. I own and use and install just about every software program - except for games (unless by special request). But, that's just me!
 

Nack

Senior member
Oct 10, 1999
851
0
0
<--- wonders what features this "bios flash" turns off (if any) to make the card work right in 8X, and whether you get an actually FIXED (stepping 3) card if you send it back, or someone else's used refurbed defective card, that has been "flashed" for you... Who knows? Maybe they really DID come out with a magical bios flash that can actually fix hardware problems (rather than limit functions to make the remaining functions work right), but I haven't seen too many of those. Food for thought. The good news here is that the card is so new, that lots of people are still within the refund return period of wherever they bought the $400 card from. Wait a while, then buy another.

Nack
 
Jul 1, 2000
10,274
2
0


Zealot... It is only one stepping and ATi is fixing the problem with a free replacement or BIOS. It still blows the doors off of any nVidia offering to date and the *snarf* Parhelia...

Crawl back into your hole...
 

RideFree

Diamond Member
Jul 25, 2001
3,433
2
0
You watched too much "The Best of" from Food Network
That must be me!
I just now found out that there was a Video Forum.
Well then, how come all of the suggestions to move this to the OT or General Forums, if you guys are sooo smart?

I guess the MODS are good for something.
 

SilentRunning

Golden Member
Aug 8, 2001
1,493
0
76
Originally posted by: Devistater
Originally posted by: SilentRunning

My understanding is that some people have gotten the cards to work by updating the bios on their motherboards. Just because a manufacturer admits they are looking into an issue concerning their product does not mean that it in itself is defective. And if they can modify their product to work with the existing 8x AGP motherboards it still does not mean that they failed to meet the AGP 8X specs. It could be that the motherboards are out of spec such as the infamous epox motherboards which the geforce4 cards would not fit because they did not follow the agp specs.
Like Creative never admitted it was the SBLive series of cards that was out of PCI spec? Isn't it interesting that nearly EVERY motherboard manufacture released an update to workaround this issue, and VIA released a software fix, but creative NEVER released anything to fix this? In fact, for 2 years while this issue went on they never ONCE released a driver update for thier Sblive! product. (For Win 98 anyway). They STILL have not released a driver for SBlive in win98 newer than 2000. Now I doubt they will update it at all.


Seeing that this has now been moved to the appropriate forum I will respond.

My point is that you should not jump to the conclusion that the Radeon 9700 is defective because it doesn't work in AGP 8X motherboards, it could be the motherboards that are defective. Why would someone flat out state the the video card is the culprit when both the video card and the motherboards are new technology.

People say that ATI should have tested the card in all motherboards and their response was that they tested it in the reference motherboards and it worked (which makes me question how well the motherboard manufacturer followed the reference guidelines). Now can't the motherboard manufacturers be held to the same standard. Which AGP 8X graphic cards did they test with their motherboards before they shipped them?

Since Epox is already known not to have follow the AGP physical specification for their AGP slot in the past, why is it not possible that they or other motherboard manufacturers failed to comply with the electrical specifications for AGP.

Now as for your point about the SBlive card. My understanding is the one of the test criteria for the PCI standard is a test for bus parking. The SBlive assumes working bus parking, Intel chips implement bus parking, and the Via chips did not implement it properly. So how does that make the SBlive out of spec for PCI?

Furthermore Via did not release the initial fix for the issue it was a third party that released the latency patch.

And thanks for leaving out the following from my initial post:

So while it might be reasonable to urge caution in a purchasing decision, stating that the ATI cards are defective at this point in time is out of line.

I think I offer a fair assessment of the situation which is that at this point and time we do not know who or what is at fault: ATI, the motherboard manufacturers, or the specifications. This is always the case with new technology.
 

Devistater

Diamond Member
Sep 9, 2001
3,180
0
0
Originally posted by: SilentRunning
Originally posted by: Devistater
Originally posted by: SilentRunning

My understanding is that some people have gotten the cards to work by updating the bios on their motherboards. Just because a manufacturer admits they are looking into an issue concerning their product does not mean that it in itself is defective. And if they can modify their product to work with the existing 8x AGP motherboards it still does not mean that they failed to meet the AGP 8X specs. It could be that the motherboards are out of spec such as the infamous epox motherboards which the geforce4 cards would not fit because they did not follow the agp specs.
Like Creative never admitted it was the SBLive series of cards that was out of PCI spec? Isn't it interesting that nearly EVERY motherboard manufacture released an update to workaround this issue, and VIA released a software fix, but creative NEVER released anything to fix this? In fact, for 2 years while this issue went on they never ONCE released a driver update for thier Sblive! product. (For Win 98 anyway). They STILL have not released a driver for SBlive in win98 newer than 2000. Now I doubt they will update it at all.


Seeing that this has now been moved to the appropriate forum I will respond.

My point is that you should not jump to the conclusion that the Radeon 9700 is defective because it doesn't work in AGP 8X motherboards, it could be the motherboards that are defective. Why would someone flat out state the the video card is the culprit when both the video card and the motherboards are new technology.

People say that ATI should have tested the card in all motherboards and their response was that they tested it in the reference motherboards and it worked (which makes me question how well the motherboard manufacturer followed the reference guidelines). Now can't the motherboard manufacturers be held to the same standard. Which AGP 8X graphic cards did they test with their motherboards before they shipped them?

Since Epox is already known not to have follow the AGP physical specification for their AGP slot in the past, why is it not possible that they or other motherboard manufacturers failed to comply with the electrical specifications for AGP.

Now as for your point about the SBlive card. My understanding is the one of the test criteria for the PCI standard is a test for bus parking. The SBlive assumes working bus parking, Intel chips implement bus parking, and the Via chips did not implement it properly. So how does that make the SBlive out of spec for PCI?

Furthermore Via did not release the initial fix for the issue it was a third party that released the latency patch.

And thanks for leaving out the following from my initial post:

So while it might be reasonable to urge caution in a purchasing decision, stating that the ATI cards are defective at this point in time is out of line.

I think I offer a fair assessment of the situation which is that at this point and time we do not know who or what is at fault: ATI, the motherboard manufacturers, or the specifications. This is always the case with new technology.
I removed that part of the post because I didn't think it was relevant to my point about Creative/SB. I was mainly ranting about the SB live in that quote, I have personal experiance with that, and I do NOT have personal experiance with the 9700 ATI card. In fact I didn't even mention ATI once there in the quote you put up. I did imply some things though, some intentional, some unintentional. However, I quoted your entire post this time since you disagreed with my editing.

Anyway, there were at least 3 fixes for the SB live thing. One by a third party, one by most motherboard makers in the form of bios updates, and one by VIA software driver fix. What I found interesting was that the Bios fixes in a number of cases only involved changing some timing options. This is one reason why I think they fault lies in large part to Creative. In fact there were cases where people experianced some similiar issues with SB live and other chipsets as well, although in large part they mostly were with VIA chipsets. Thats another reason why I think its due to creative, at least in part. I'm sure VIA holds some of the blame, possibly even most, I won't discount that possibility. But do you really think that two years between a driver upgrade for SBlive win 98 drivers is justified, regardless of the fairly large issues that went on during that time? I doubt they will ever release another driver for it now for 95/98/98SE/ME.

Now on to the ATI thing. First off, ATI has a horrendous history with drivers. Quite recently in fact, they released cards retail that advertised things on box like smoothvision, etc that were not able to be used because of drivers. Win XP was practically unusable with a few of thier cards for quite a while for a lot of folks. It took months for them to release drivers that weren't "beta." picked up a Radeon All in Wonder (not 8500 or anything, just the regular AIW), and had quite a few problems with it as well. So I must admit, I have a certain predjudice against ATI. Its just been very recently (like last couple/few months) they have finally made good on thier promise to do better on drivers.
I haven't followed this issue enough to know about your statement about ATI testing only on reference boards, but if you ask me that's kinda silly, unless that was all that was availible at the time. Graphics cards makers need to test on all sorts of motherboards, not just reference boards direct from Intel or AMD.

With the Epox issue, it was fairly easy to check the mechanical specs and see that Epox was out of spec. In addition, it was only that one model motherboard from what I remember, and one manufacture of motherboards. That pretty clearly pointed to Epox being at fault. Here its differant, a lot of 8X AGP motherboards are experiancing issues. It seems more of a fault with ATI than the manufactures. However, I do agree it is too early to tell for sure, and I definately agree with the statement you said
"So while it might be reasonable to urge caution in a purchasing decision, stating that the ATI cards are defective at this point in time is out of line."
I didn't STATE they were defective. If I implied that it was 100% certain they were at fault, I'm sorry. However, my past experiance with ATI and thier history makes me more prone to consider that they are possibly at fault.

Caution is definately indicated. But I generally do a lot of research before making most buying decisions anyway.

It will be interesting to find out the technical details about this. I'm interested in who exactly is at fault, or perhaps blame to go all around
 

Devistater

Diamond Member
Sep 9, 2001
3,180
0
0
Just found out some info on the problem. Pretty interesting. I read it on http://www.hardocp.com/ and they reference the information coming from Asus.
The problem is caused by a combination of power supply and motherboard +5V voltage ramp curves creating a situation where certain process corners in the ASIC will intermittently return an incorrect value for the ASIC ID after a cold boot.

Fix:
* Short-term solution is diligent screening prior to shipping.
* Long-term there are 2 options:

1. A modification to the motherboard BIOS (system BIOS) to create an extra read of the ASIC ID, the return value of which is ignored. The second read of the ASIC ID will then return the correct value

2. A board modification to monitor the read of the ASIC ID using programmable logic which will generate a NAK command back to the Northbridge controller while allowing the Radeon 9700 Pro to act as if the read command were executed successfully in order to cause the Northbridge to reissue the read command.

* Expected availability of HW fix: early September 2002.
Hardocp also mentions that they personally have only found the ASUS kt400 board to have this problem. So I could be wrong, I thought that it happened with more than one board. Or maybe H hasn't tested enough 8x boards yet, I dunno.

The above sounds to me like the problem is partly due to the extra power connecter the 9700 radeon uses from the power supply, so that would seem to be at least partly ATI's fault. Sounds like either Asus or ATI can fix the problem. In this case, it would be easier for Asus to fix it, regardless of who is at fault, they can just do a BIOS upgrade. Unless ATI can do a vid card BIOS update to fix this, I don't know.
 
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