Here is my story...
I've been calling BB everyday for about three weeks (also other near by cities). Thanks to the info for the SKU and where to find them, my purchase of one was made possible.
Last night when checking the online stock of the local store it showed they had some in stock. I had forgotten to call that day and it was after closing when I checked the BB website.
I called first thing this morning to check the stock and their computer showed two in stock. I asked the guy if you could put his hand on one and he said he didn't know where they were. We went back and forth with me trying to get him to find it and him making up excuses (all were lies). When I got off the phone he said give him 45 minutes and he would see if he could find them. I decided I would drive over there, so 30 minutes later I find the guy I was talking to on the phone and he said he couldn't find them. He just kept pointing to the empty space on the shelf.
I repeatedly asked him if he had checked in back, the end caps, any where they could be stored. He said yes, but offered nothing more but to ask the "geek guys" or something like that.
I go ask the "geek guy" (warranty repair guys) if he has a video card and he says they don't have any talk to the guy in computers (useless). He says get him to make sure they aren't in the warehouse.
Instead I go ask the guy who greets you when you come in the store. He says he can't check stock there but to ask a guy in the cell phone area since he isn't busy. The cell phone guy looks it up and sure enough it shows two on hand. He says maybe it is wrong, but he doesn't even know what it is and offers no solution...
So now I'm getting ticked off no one is willing to hunt down these two cards. I go back to the guy at the front and ask him to get the store manager, I want these cards found! Well that got him going... He got a girl to watch the door and basically ran back to the back and emerged with a 6800GT. I asked him to get the other one too because I had someone with me who was going to buy it. He brought out both the cards but for some reason didn't trust me to go to the front with them myself, so he escorted me to the check out register.
I wanted to go tell the asshole in the computer section off but didn't get the chance. The guy who did get the card just said the guy was lazy...
Anyways I now have my card installed and it works with a Tyan 2885 (in case anyone here has a MB like that). I couldn?t get the omega drivers to work, but NVIDIA?s worked great.
I happy I got my card, but very disappointed at the lack of interest of BB employees to help me find the cards.
So if anyone else gets the run around when they show in stock, I would keep on them until they locate them.