Originally posted by: kef7
Customer service allowed me to do the return/re-buy to get the additional 25% off.
Originally posted by: C'DaleRider
Originally posted by: Rufio
Originally posted by: C'DaleRider
Originally posted by: Rufio
when the guy brang them out for me
HAHAHHHAHAHAA MUAHAAHHAAHAHAHAHAHAHAHAHHHAHHHAAHAHHAAHAHA!!!
oh look, it's the grammar king!
No grammar king, but BRANG???? Even a second grader knows brang isn't a word. Guess laziness has its place though........
Originally posted by: C'DaleRider
Originally posted by: Rufio
when the guy brang them out for me
HAHAHHHAHAHAA MUAHAAHHAAHAHAHAHAHAHAHAHHHAHHHAAHAHHAAHAHA!!!
Originally posted by: SpongeBobPalmBay
Ok... My local Central Florida store has them showing up 'IN STOCK' at the website.
I just got back from the store without the speakers because the two teenage girls working customer service told me that they believe 'someone HACKED into the COMPUSA computer and CHANGED the prices on these speakers'. They told me that these were $199 speakers and they had 2 of them behind the counter at customer service and would not sell them.
When I told them that maybe they were discontinued or seomthing they told me that was not the case because they jsut started selling them.
Bummer...
Originally posted by: ChiefBrody
I just went to pick up my 'reserved' set that I ordered on line. They were out. I started whaling on them. Asked them, what the f..k is the point of reserving an item if they aren't going to hold it! I told them I don't appreaciate wasting an hour of my time. Then I told them I hope that the next time I pick up the morning paper, I spit out my coffee laughing so hard because CompF..kUSA declared bankruptsy.
Then the braid-dead blob tells me, "If it makes you feel any better, we have turned away 4 other people today too." I told it no, it only validates how incompetent you and your stinkin staff are.
They have got to be the most indifferent, apathetic group of morons on the planet. With customer service only second to a used car auction.
If you want to call Corporate to complain. Call 972-984-4000 and ask for Lynnetta Payton (Operations Manager.) I'm sure you will have to go through 20 minutes of voice prompts, 12 redials and half a day before you get someone though.
Originally posted by: Lanyap
This is typical of CompUSA. They role out this new in-store pickup option but they don't have a clue how to do it. All of their competition (BB, CC, OD, etc.) have a decent process setup for in-store pickup. If you order in-store pickup at BB they get your item and place it in lockup then email you the confirmation. CC will get your item and place it in lockup also and then update their register system so that someone walking in the store cannot buy it even if they left it on the shelf (this happended to me, I was the walkin.) CompUSA is run by a bunch of goobers!
Originally posted by: ChiefBrody
I just went to pick up my 'reserved' set that I ordered on line. They were out. I started whaling on them. Asked them, what the f..k is the point of reserving an item if they aren't going to hold it! I told them I don't appreaciate wasting an hour of my time. Then I told them I hope that the next time I pick up the morning paper, I spit out my coffee laughing so hard because CompF..kUSA declared bankruptsy.
Then the braid-dead blob tells me, "If it makes you feel any better, we have turned away 4 other people today too." I told it no, it only validates how incompetent you and your stinkin staff are.
They have got to be the most indifferent, apathetic group of morons on the planet. With customer service only second to a used car auction.
If you want to call Corporate to complain. Call 972-984-4000 and ask for Lynnetta Payton (Operations Manager.) I'm sure you will have to go through 20 minutes of voice prompts, 12 redials and half a day before you get someone though.
Hehe, maybe someone marked them down in their system but made a mistake and they should really be $139.99 and not $39.99. That would serve them right.
Originally posted by: Kwad Guy
Hehe, maybe someone marked them down in their system but made a mistake and they should really be $139.99 and not $39.99. That would serve them right.
That mispricing (supposed to be 139.99, is 39.99) is the only explanation that would make any sense, other than the one that these were supposed to be blown out at $39.99. Those are the only two scenarios that make any sense whatsoever. The "our website was hacked" one is ridiculous. If someone could actually do that, do you really think they'd go through all the great stuff CompUSA has and pick these speakers to mark down? Give me a break...
It is possible someone at CompUSA entered the wrong price. That seems entirely plausible. I don't know if that's the case, but it's plausible. Actually, the more I think about it, the more likely I think it is. Because if these speakers were really supposed to be blown out, why wasn't the price $39.88 (CompUSA clearance prices always end in .88)? Hmmm.
But this nonsense of placing the blame on an unknown "hacker" has got to stop! If there is a hacker, and this is his dirty work, he's the dumbest guy on the face of the earth. ('Duh...I think I will break into this bank and steal some of the fountain pens...')
Kwad
Did you check on the side of the styrofoam packing. Somebody said the cables are taped up there.Originally posted by: Cabrams
Well, I got my set for $29.95 and low and behold, two cables are missing. Both the cable to the PC and the cable to the right speaker are not here (Should have know from the taped up box). So I call CompUSA, the first guy apologizes and asks the manager who I hear in the background say in a super-snide voice, "Well we don't have anymore so tell him he can bring it back in".
So now the battle with Telex begins to get replacement cables. All in a long day of hot deals.