Here is what my buddy, Trav, got straight from the "cows" mouth on this one:
The correspondence went like this. On May 14 of 2004, I emailed
McDonald's about the leanness of their hamburger. I didn't get a
response from an actual human being until the 18th (email #1).
*
*I initially thought that McDonald's was giving me the runaround. "...I
do not have the answer to your question and must conduct some research
to provide you with an accurate response." I figured I'd never hear
from them again. But lo and behold, they followed through (email #2).
*
*So there you have it. Let me know if you have any trouble opening the
emails. Also, there's an attachment with the emails that you probably
won't get since I saved them as HTML. The attachment is a text file
with the following:
The information contained in this e-mail and any accompanying documents is
confidential, may be privileged, and is intended solely for the person
and/or
entity to whom it is addressed (i.e. those identified in the "To" and "cc"
box). They are the property of McDonald's Corporation. Unauthorized
review,use,
disclosure, or copying of this communication, or any part thereof, is
strictly
prohibited and may be unlawful. If you have received this e-mail in error,
please return the e-mail and attachments to the sender and delete the e-mail
and attachments and any copy from your system. McDonald's thanks you
for your
cooperation.
EMAIL #1
From:
McDonaldsCorporation@mcd.com
Sent: Tuesday, May 18, 2004 4:11 AM
To:
xxxx.xxxx@wartburg.edu
Subject: Message from McDonald's Corp.
Attachments: ATT00003.txt
Hello Travis:
Thank you for taking the time to contact McDonald's.
We truly appreciate when customers take the time to share their comments or questions with us. However, at this time, I do not have the answer to your question and must conduct some research to provide you with an accurate response. I will reply as soon as I have this information.
Again, thanks for e-mailing McDonald's. We appreciate your patience and understanding.
Leslie
McDonald's Customer Satisfaction Department
ref#:2072273
--------------------------------------------------------------------------------------------------------------
You wrote:
I was wondering what percent lean ground beef McDonald's typically uses in their burgers; the website and nutrition information simply says that it is USDA inspected.
Thanks!
--------------------------------------------------------------------------------------------------------------
EMAIL #2
From:
McDonaldsCorporation@mcd.com
Sent: Wednesday, May 26, 2004 4:22 AM
To:
xxxx.xxxx@wartburg.edu
Subject: Message from McDonald's Corp.
Attachments: ATT00003.txt
Hello Travis:
Thank you for contacting McDonald's. I'm sorry you've had difficulty obtaining specific nutritional information for our hamburger beef patties.
In response to your inquiry, our beef patties have a 76% lean meat content. We hope you find this information helpful.
Again, thank you for contacting McDonald's. We look forward to serving you for many years to come.
Leslie
McDonald's Customer Response Center
ref#:2093907
--------------------------------------------------------------------------------------------------------------
So, I remembered wrong and it is 76%
I don't know that stacks up to other fast food joints, but I certainly wouldn't it sets any great standards for quality and healthiness.
Nat