<<How do I pricematch other stores (online or B&M) with Staples.com? >>
Method 1:
[*]Go to Staples.com and put the item in your cart.[*] Proceed to checkout [*]Click the link to add your coupons and enter your coupon code [*]When the coupon is verified, enter your payment information [*]When you are ready to submit your order, click the "Live Support" link and give the rep the price matching information. [*]Follow the instructions sent by the rep to complete the order with the match.
NOTE: The "Live Support" link only appears during business hours. You will not see it during off hours.
Method 2:
[*]Place a normal order online using your coupon code during the checkout process.[*]When you receive your confirmation email, click reply and request a price match. Include all the relevant information -- web address or phone number for brick & mortar store, price, and free shipping information if applicable. [*] The processing center should confirm the match via email within a few hours.
Method 3:
[*]Call and place your order. Give the rep the Staples stock number, the competitors information and mention the free shipping offer if applicable, then your coupon code.
Personally, I prefer method 1 or 2 because that way I get a written confirmation of the deal. Many others prefer to call. It's up to you. However you do it, be prepared. Price matching can only be requested on the same item as identified by the UPC and it must be in stock. If you want to match to a brick & mortar store, call to verify stock before you request the match and provide the telephone number in your request. Check the shipping costs too. Staples will usually add an allowance for the competitior's overnight shipping charges. If the Staples normal delivery is shown as 1-2 days, they can only use charge for ground delivery.