they are horrible, do a search with google and you will see that they get a lot complaints about how long they take to ship stuff. i ordered some stuff for my venue 11 tablet i bought on amazon and the only way it got shipped was me contacting their customer support to ask what was taking so long. i suggest you email their customer support, do not call them as that is giant waste of time.Ordered 2 monitors on friday 2/14 at noon. Paypal shows "pending" and I did not get another email showing a ship date. When I placed the order it showed 2/17 ship date.
Is this common for dell to just ship a little slow?
Valentine's Day and Presidents day.........I was not aware they were closed.
On the first email, it stated "Within 24 hours, you should receive an Order Confirmation e-mail that will
contain your Estimated Delivery Date, your customer number and your order number(s)."
Being I have not recevied this second email, makes me think something may be wrong. If a holiday delayed the ship date, great, but it should have come thru by now....right?
I think I found one issue on my end. I did a google search for U2414H and followed the link to purchase it. It was linked thru "WORK" on the dell website instead of thru "HOME". So therefore it asked for a company name, and I just put my name in twice. Do you think that would matter? Like I said this was the first time I have ordered thru dell directly.
Not for me, I've ordered several things from Dell's business site for personal use.
Dell is not newegg or amazon...patience my young Jedi!!Ordered 2 monitors on friday 2/14 at noon. Paypal shows "pending" and I did not get another email showing a ship date. When I placed the order it showed 2/17 ship date.
Is this common for dell to just ship a little slow?
Well I got screwed. When buying from dells website and if you pick paypal, when you are directed to paypal'ss site and then directed back, the order gets screwed up / lost completely. They are looking into fixing this issue, so in the meantime, don;t use paypal.......use a credit card.
So the order never existed in dells eyes. After calling they booked a new order and all is well. Got the proper email with an order number this time.
Has anyone else had this issue with paypal?
Dell is not newegg or amazon...patience my young Jedi!!