How many of you have had problems with Office 2010 and in particular Outlook?

Puffnstuff

Lifer
Mar 9, 2005
16,046
4,805
136
Last night, for the second time, Outlook decided that it no longer wanted to open in full screen once executed. It happened just as my NVidia driver crashed and no matter what I did I couldn't get it to come off the task bar so I could see it. I tried repairing, using the switches, starting in safe mode and unchecking all the add ons yet nothing worked. Then today I tried uninstalling it then reinstalling it and even that didn't work. I was getting frustrated and went ahead and installed thunderbird so I could access my mail in a non retarded fashion like windows mail offers. While sitting there I looked up help on the ms site and went through their procedures for manually uninstalling office. I ended up just searching regedit for any office entry and deleting it plus getting all the folders and subfolders on the c drive pertaining to office plus deleted all temp files. Then I reinstalled office and miraculously outlook worked fine again. This is some of the craziest stuff I've seen with an email program. I started keeping my email in server folders for just an event such as this and my strategy paid off so I didn't lose anything.

Have any of you experienced the same thing from office 2010? I see tons of posts scattered about with people seeing the very same behavior. I find it strange that only outlook is affected and not the rest of the software. 2010 seems awful fragile to me compared to the older versions of office.
 

Whisper2

Member
Sep 17, 2009
144
0
0
I have been using Office 2010 for several years and have not experienced any issues with it. I use Outlook every day and it has been flawless.

If you are using POP3 with your e-mail, Outlook's default is to leave the messages on the server for 14 days before deleting.

I don't have a clue about what is causing your issues, sorry.
 

Puffnstuff

Lifer
Mar 9, 2005
16,046
4,805
136
I stopped using pop3 and went to imap keeping my folders on the server just in case of disasters like that one so I never lose my mail and never have to mess with a pst again. It happened when my stupid nvidia graphics driver crashed. This isn't the first time on win 8.1 that I've had an issue around an nvidia driver which never occurred on win 7. I had them crash but never affect a program like it has in win 8.1.
 

Whisper2

Member
Sep 17, 2009
144
0
0
I have been using 8.1 since it became available and update the NVidia drivers regularly (now at 347.88). My hardware is older and less powerful than yours -- but is somewhat similar (I7-4470k, GTX 660ti, Xonar DSX). A major difference is you have two graphic cards. Have you tried disabling the 760 to see if Outlook still misbehaves?
 

Whisper2

Member
Sep 17, 2009
144
0
0
You may want to try reinstalling your Xonar drivers. I know -- what do they have to do with this?

About 6 months ago, I started having problems with IE11. I do not remember if the system locked. Anyway, I tracked it to some files (cmicnfgp.cpl &.dll) that are part of the Xonar driver package. I uninstalled the card and reinstalled with the same drivers (the only ones that ASUS has posted) and the problem went away. I do not know why the soundcard drivers would affect IE, but they did. Ccleaner still shows an application path registry issue with the files -- but everything is working.
 

Ketchup

Elite Member
Sep 1, 2002
14,546
238
106
Outlook will use your Nvidia drivers. I had a similar problem with Outlook 2013. You should be able to start outlook in safe more as a workaround. The true fix for me was to update the Nvidia drivers on my laptop. My desktop (the one in my sig) never had such a problem (same version of Outlook) so I'm really not sure what was causing the problem.
 

Puffnstuff

Lifer
Mar 9, 2005
16,046
4,805
136
After I uninstalled office and manually deleted registry entries and leftover files on my c drive I reinstalled it and it has been fine since. It definately stopped working when the latest nvidia graphics driver, 347.88, crashed on me. I rolled back to 347.52 and haven't had any issues since. I saw a huge post on battlenet about the latest driver causing all kinds of issues for lots of people.
 

gsaldivar

Diamond Member
Apr 30, 2001
8,691
1
0
Outlook is rock-solid for me. It sounds to me like you have some underlying issues with the computer that aren't directly related to Outlook.
 
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