How to check for C2 steppings on chipset for Haswell motherboards?

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KentState

Diamond Member
Oct 19, 2001
8,397
393
126
Probably bad info from a misinformed tech rep. My board purchased on launch day is C1 and I'm sure most others from the last 2 months are as well. As others have stated, the message about C2 has been consistent, they should only be hitting the market around now.

Personally this errata hasn't impacted me, my connected USB bays/enclosures are both detected after waking from S3 Sleep, one is USB 3.0 one is not.


I had a bumpy run at the start with this board and chipset to start as well, nothing game breaking but certainly very annoying. Here's a few things you can try that I figured out as I went:

1) Update your BIOS. F5 was the first stable release for many, for that board and most others in the UD line it looks like Gigabyte has settled on F6 as the latest stable BIOS.

2) Don't use XMP profiles. Will result in all kinds of flakiness and instability, from corrupted audio to random restarts and bluescreens (blaming Nvidia drivers, no less). This was actually pretty crippling until I figured it out.

3) Adjust Intel NIC settings in Device Manager to fix wake from sleep issues. If your computer went to Sleep and woke right back up, it's the WoL settings in the Device Manager properties for the NIC. Toggle off the WoL settings and you should be good to go.

4) ALWAYS make sure to set the SATA controller to RAID after BIOS flash or porting drives from an old build if you are using any RAID0 arrays. Unlike previous Intel chipsets, Z87 RAID controller does allow you to boot to an OS install set to RAID, even when the controller is set to legacy or AHCI. In the past this would usually BSOD and fail to boot. As a result, your RAID disks will almost guaranteed lose the RAID metadata and be corrupted if you boot to Windows in AHCI mode. Even using various tools to recover the RAID metadata like testdisk did not work, even though I had success with them in the past.

Rig is running like a dream now for the most part, I dialed my OC back a bit to 4.2 so I don't need as much voltage, just tweaking performance on my RAID 0 arrays at this point.

I'm suffering from a lot of random restarts. I will check out the memory profile settings and see if that fixes things. I have kept up to date with updates and even tried the beta BIOS updates.
 

CombatChuk

Platinum Member
Jul 19, 2000
2,008
3
81
I have a ASRock Extreme6 Board and I'm having a shit ton of issues with USB. Mouse gets all jerky when when a flash drive is writing. CPU-Z confirmed that I have a C1 Z8700
 

Synomenon

Lifer
Dec 25, 2004
10,542
6
81
Hopefully ASRock bring C2 boards out soon. Waiting for the ASRock Z87M OC Formula w/ C2 chipset.
 

Kenmitch

Diamond Member
Oct 10, 1999
8,505
2,249
136
Probably bad info from a misinformed tech rep. My board purchased on launch day is C1 and I'm sure most others from the last 2 months are as well. As others have stated, the message about C2 has been consistent, they should only be hitting the market around now.

Personally this errata hasn't impacted me, my connected USB bays/enclosures are both detected after waking from S3 Sleep, one is USB 3.0 one is not.


I had a bumpy run at the start with this board and chipset to start as well, nothing game breaking but certainly very annoying. Here's a few things you can try that I figured out as I went:

1) Update your BIOS. F5 was the first stable release for many, for that board and most others in the UD line it looks like Gigabyte has settled on F6 as the latest stable BIOS.

2) Don't use XMP profiles. Will result in all kinds of flakiness and instability, from corrupted audio to random restarts and bluescreens (blaming Nvidia drivers, no less). This was actually pretty crippling until I figured it out.

3) Adjust Intel NIC settings in Device Manager to fix wake from sleep issues. If your computer went to Sleep and woke right back up, it's the WoL settings in the Device Manager properties for the NIC. Toggle off the WoL settings and you should be good to go.

4) ALWAYS make sure to set the SATA controller to RAID after BIOS flash or porting drives from an old build if you are using any RAID0 arrays. Unlike previous Intel chipsets, Z87 RAID controller does allow you to boot to an OS install set to RAID, even when the controller is set to legacy or AHCI. In the past this would usually BSOD and fail to boot. As a result, your RAID disks will almost guaranteed lose the RAID metadata and be corrupted if you boot to Windows in AHCI mode. Even using various tools to recover the RAID metadata like testdisk did not work, even though I had success with them in the past.

Rig is running like a dream now for the most part, I dialed my OC back a bit to 4.2 so I don't need as much voltage, just tweaking performance on my RAID 0 arrays at this point.

My board in sig shows as C1 which I'm not worried about as I'm not a big USB user anyways.

My board shipped with F4 uEFI which was semi ok.

Tried F5 beta which was uber duber flakey

Tried F6 which was a whole lot better and pretty stable for the most part. Didn't have any strange issues that I would blame on the uEFI.

Tried F7 back to uber duber flakey. Slow booting into uEFI, screen would refresh slowly from top to bottom when switching tabs at times, etc.

Guess F7 caused a lot of issues as F8 was released within a week.

Trying F8 which looks to have solved the issues created by F7.

Seems Gigabyte is pumping out uEFI revisions for my board pretty quickly in the last month.

Guess as time goes on and more users jump onto the Haswell platform more issues will arise and be taken care of.
 

vailr

Diamond Member
Oct 9, 1999
5,365
54
91
Last edited:

sin0822

Member
Oct 16, 2010
67
0
0
Also C2 stepping doesn't fix the S3 sleep issue, microsoft hotfixes do, notice intel hasn't made any announcement to confirm or deny. Either way if your USB ports you use go through a 3rd party hub you wont be affected by the issue anyways(or you shouldn't since the hub should be able to poll the device on its own end and then wake it up).

But yea no, not all boards since launch are C2 lol, maybe just now they would hit the market. But C2 stepping was available back in June, just not in the retail channel.
 

ngasset

Junior Member
Apr 1, 2010
5
0
0
Can you provide us with some links confirming what you say ?
I really thought C2 chipset was to adress the a USB3 S3 sleep bug!

thanks
 

chizow

Diamond Member
Jun 26, 2001
9,537
2
0
Can you provide us with some links confirming what you say ?
I really thought C2 chipset was to adress the a USB3 S3 sleep bug!

thanks

He's one of Gigabyte's mobo gurus, he probably helped validate the new C2 chips as they came in.

I'd also like more info, if future MS hotfixes would fix the S3 bug on C1 too or only C2?
 

ngasset

Junior Member
Apr 1, 2010
5
0
0
He's one of Gigabyte's mobo gurus, he probably helped validate the new C2 chips as they came in.

I'd also like more info, if future MS hotfixes would fix the S3 bug on C1 too or only C2?

OK thanks, did not know, but more info on the topic would be nice.

By the way, C2 motherboards start to appear in europe:
http://www.comptoir-hardware.com/ac...vec-chipset-corrige-c2-deja-disponibles-.html
(their part number finish by M0EAY5 instead of M0EAY0 ... but nobody uses this nomenclature in north america)
 

vailr

Diamond Member
Oct 9, 1999
5,365
54
91
It appears that Gigabyte is indeed revising the board version number from 1.0 to 1.1, in order to indicate the presence of chipset revision C2:
http://www.station-drivers.com/

Gigabyte GA-Z87X-UD3H Bios Version F7 (Support PCB ver 1.0/1.1 & Improve PCIE-E compatibility)
Gigabyte G1.Sniper M5 Bios Version F5 (Support PCB ver 1.0/1.1 & Improve PCIE-E compatibility)
Gigabyte GA-Z87X-UD5H Bios Version F7 (Support PCB ver 1.0/1.1 & Improve PCIE-E compatibility)
Gigabyte GA-Z87X-OC Force bios Version F7 (Support PCB ver 1.0/1.1 & Improve PCIE-E compatibility)
Gigabyte GA-Z87N-WIFI Bios Version F4 (Support PCB ver 1.0/1.1/Improve PCIE-E compatibility)
Gigabyte GA-Z87M-D3HP Bios Version F2e (Support PCB ver 1.0/1.1 & Improve PCIE-E compatibility)
Gigabyte GA-Q87M-D2H Bios Version F6 (Support PCB ver 1.0/1.1 & Improve PCIE-E compatibility)
Ggiabyte G1.Sniper B5 Bios Version F5(Support PCB ver 1.0/1.1 & Improve PCIE-E compatibility)
 
Last edited:

Concillian

Diamond Member
May 26, 2004
3,751
8
81
The $64,000 question is whether the mobo makers will eventually offer an exchange for C1 mobo, or perhaps a resolder of SB, or will they just leave everything as is. I guess I will have to call Intel one of these days to find out. No one else seems to know.

Don't hold your breath on that. Seriously... don't... because you'd die.

You don't need to call anyone, because out of all the things that are 'not gonna happen', this'll 'not gonna happen' the most.
 

Nec_V20

Senior member
May 7, 2013
404
0
0
I bought the Gigabyte Z87X-UD5H board about a week ago and it has the revision C1.

I think this bug is trivial, it is however nice to know about it so that I don't go off on a wild goose chase trying to hunt down a USB problem, if I ever experience one.

It is not however a problem which I would consider warrants a recall on the part of motherboard manufacturers. It's just not one of those "Thelma and Louise 2 - this time it's a Toyota" kind of problem.
 

bononos

Diamond Member
Aug 21, 2011
3,894
162
106
I bought the Gigabyte Z87X-UD5H board about a week ago and it has the revision C1.

I think this bug is trivial, it is however nice to know about it so that I don't go off on a wild goose chase trying to hunt down a USB problem, if I ever experience one.
........

What I heard is that this bug only affect some thumb drives, only usb3 not usb2, might not affect external harddrives and there is no data loss. If it can be confirmed that harddrives are not affected, it would seem to be a trivial issue like the 24fps bug.

http://us.hardware.info/news/35295/haswell-has-usb-30-issues-with-14-out-of-22-tested-usb-drives
 

Jumpman23

Member
Sep 15, 2007
56
0
0
I've heard that Asus has been shipping C2 revisions to retail for a week or so now. Anyone know about other brands?
 

bgt

Senior member
Oct 6, 2007
573
3
81
Asrocks reply:

Hello,

The only way to see if it is C2 stepping is via a sticker or label on the box. It can be either one of the attached examples.

Manufacturers will first finish selling their stock with C1 stepping chipset before switching to C2. It can be different for every model.

Best regards,
ASRock Support





Also waiting to buy a Z87 board + 4770K.
 
Last edited:

Jumpman23

Member
Sep 15, 2007
56
0
0
Asrocks reply:

Hello,

The only way to see if it is C2 stepping is via a sticker or label on the box. It can be either one of the attached examples.

Manufacturers will first finish selling their stock with C1 stepping chipset before switching to C2. It can be different for every model.

Best regards,
ASRock Support





Also waiting to buy a Z87 board + 4770K.

Thanks for that! Gigabyte and MSI literally just avoids the question. Straightforward answers from Asrock.
 

bankster55

Golden Member
Mar 24, 2010
1,124
0
0
Theres a vendor site in U.K. showing various ASUS C2 mobo as available 10-2-13.

As I see it, retail sales of non essential consumer items is very depressed right now, perhaps causing the natural depletion of C1 inventory to be slowed, repeatedly forcing the C2 intro date into the future. Also I have read that the more popular models will be avail in C2 first with the slower moving ($300) mobo only becoming avail even later yet.
 
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