How to get further in job?

TridenT

Lifer
Sep 4, 2006
16,800
45
91
Got another job. It's help desk work.

Best way to make a good impression for my bosses to see so that I can get further in this track? I know a lot of you have experience in this field (IT).
 

Tweak155

Lifer
Sep 23, 2003
11,448
262
126
Create and implement a better way to fix a large or extremely common issue since you are help desk. They'll want your creativity on other items.
 

Crono

Lifer
Aug 8, 2001
23,720
1,502
136
Do it well for a while, apply for a position higher up when there's an opening.

Without specifics, it's hard to say anything than that general and not too helpful advice.
 

TridenT

Lifer
Sep 4, 2006
16,800
45
91
Do it well for a while, apply for a position higher up when there's an opening.

Without specifics, it's hard to say anything than that general and not too helpful advice.

Yeah. It's also hard to imagine that I could get anything higher up without being a full time employee.
 

theevilsharpie

Platinum Member
Nov 2, 2009
2,322
14
81
Everyone I know at the admin level and above has more work than they have time to do. If your company culture permits, they may be willing to let you take on some of their more menial tasks if you volunteer, and you'll get noticed as long as you don't fuck up.
 

xSauronx

Lifer
Jul 14, 2000
19,582
4
81
Check out this documentary on how to climb the corporate ladder

http://www.imdb.com/title/tt0108311/

was expecting office space.

finding solutions to common problems, creating documentation to common issues, or...just being there a while and doing a good job until you can apply to another team. those are decent ways to get moved up.

the hospital i worked at was like that a lot...entry level teams were the help desk and hardware support that did pc repair/replacement. a lot of people started on those teams and moved up into more technical positions after they had some experience.
 

kranky

Elite Member
Oct 9, 1999
21,017
147
106
My theory is you have to tailor your approach to the specific situation. What is important to your boss? What problems would your boss want to have solved? You can work like a dog, but if the results don't target the things that your boss needs to have done, it won't be as relevent. You'll be better off being able to direct your efforts in the direction that will matter most.

Also, have an open discussion with the boss so you can talk about your interest in moving up. Mention a specific type of position you'd like to have and ask what you can do to get to that position.
 

TheShiz

Diamond Member
Oct 9, 1999
3,846
0
0
get a job with another company. then you will find out how much your current company values you. i had no idea and got a huge raise when I found a new job, ended up staying.
 

TridenT

Lifer
Sep 4, 2006
16,800
45
91
If you can transition to that, it would help.

I'm in school. So, it's not possible at this time. When I am not in school(breaks/summers) I have the option of full-time hours. But while in school, I am capped at 19.5 a week. (It's a university job at the hospital)
 

xSauronx

Lifer
Jul 14, 2000
19,582
4
81
I'm in school. So, it's not possible at this time. When I am not in school(breaks/summers) I have the option of full-time hours. But while in school, I am capped at 19.5 a week. (It's a university job at the hospital)

oh....also kiss ass and get to know your co-workers and bosses, then pray they have an opening at some point. If youre at a big place youre going to need help getting through HR, assuming you do a decent job of things.

i left a hospital internship to work with a consulting company...who got hired to work with that hospital. they didnt have anything entry level open when my internship was up, so i left.

Since working with the hospital IT department again I keep wishing they had something open up I could get into. I could likely get a couple of good references from within IT there if I applied.
 

foghorn67

Lifer
Jan 3, 2006
11,883
63
91
Help with documentation. You'd be surprised that many companies don't have a culture of documenting fixes.
 

manimal

Lifer
Mar 30, 2007
13,559
8
0
Excellence and efficiency speak for themselves. Then during the review process speak to each point and show via metrics or documentation example of said excellence.
 

Leros

Lifer
Jul 11, 2004
21,867
7
81
Why do you care about moving up? This is a temporary position. You should be focusing on getting an internship in a software company and ditching this job as as soon as you can. An internship will probably pay more too ($20+/hr).
 

Ricemarine

Lifer
Sep 10, 2004
10,507
0
0
Why do you care about moving up? This is a temporary position. You should be focusing on getting an internship in a software company and ditching this job as as soon as you can. An internship will probably pay more too ($20+/hr).

QFT.

The $20+/hr internships are usually cs tough. Mine were $14-$18.
 

Leros

Lifer
Jul 11, 2004
21,867
7
81
QFT.

The $20+/hr internships are usually cs tough. Mine were $14-$18.

Yeah, CS and EE internships pay more than most. A mediocre CS internship would pay $20/hr. A good one would pay $25-30. Some are even $35+.
 
Last edited:

TridenT

Lifer
Sep 4, 2006
16,800
45
91
Yeah, CS and EE internships pay more than most. A mediocre CS internship would pay $20/hr. A good one would pay $25-30. Some are even $35+.

I don't know if I've ever seen a CS internship that pays $25-$30... Maybe for really amazing and large companies that is more common? (Still, I don't know if I see MS or Amazon pay that up here...)

Most of the ones that I see are $14-$20/hr (The $20/hr being very infrequent).
 
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