How to parent-proof my parents computer?

evident

Lifer
Apr 5, 2005
11,938
538
126
I just picked up a new Dell haswell based i5 desktop to hopefully last my parents the next 10 years. It replaced a core 2 duo dell vostro I got them back in 2006.

I was surprised they managed to last all of these years without getting spyware/malware on that machine until recently, which drove me to the brink and made me decide to pick them up a new PC. All I did was have them run as a standard user, not as an admin, and had adblock plus running on firefox. Also, I didn't install the java plugin either. I would come home every other week/ once a month to run updates and made sure everything was running well.

But somehow they were able to get malware on their computer the last month. they called me and made it sound like somebody in the family died, but it was just their damn computer being slow. I think it had to do with them watching korean soap operas off a website and they inadvertently installed something they shouldn't have. I thought as a standard user you werent allowed to do this stuff, is there a loophole somewhere?

I was thinking about setting up a dual boot, one that would boot into linux that pretty much guarantees them to not get malware when they are just surfing the web and doing emails, and another boot that would boot them into windows when they want to work with MS Office or use windows exclusive apps. whats everyone's experiences on being your parent's IT? what are the things to do, and things to not do?


another note, i was thinking of setting them up with a HD home run prime and using their old vostro as an HTPC. am i being too ambitious and just setting myself up for punishment here? lol
 
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Shlong

Diamond Member
Mar 14, 2002
3,129
55
91
My parents would get malware all the time and I would have to either combofix or reinstall Windows. I grew tired of it so I just got them a mac mini, no issues with malware since (although there was somewhat of a learning curve they adjusted).
 

her209

No Lifer
Oct 11, 2000
56,352
11
0
Give them an external HDD to save all their files to. Use a program that can revert the OS back to a known state each time the PC is rebooted. If they want to add programs, show them how to do it so you don't have to.
 

blankslate

Diamond Member
Jun 16, 2008
8,659
491
126
Get them Tablets.


Maybe even Surface tablets from which they can edit MS office files if they have to while you're fixing their windows machine.


One thing I would do if they have a decent connection is get them Carbonite
http://www.carbonite.com/lp/aff/cj-...+risk?-_-6549527&c3ch=Affiliate&c3nid=6549527

or some other similar service so that if things do go south they can restore the files after you replace what needs replacing and if necessary wiping and reinstalling Windows.

Too make that process easier look into
http://www.wsusoffline.net/docs/
it downloads all the windows updates you specify from the MS servers and then stores them locally (on a portable hard drive for example) So that if you're reinstalling something like Windows 7 you don't have wait on gigabytes to download before updating.

here is a youtube video about it.
http://www.youtube.com/watch?v=aXAOvbNJYyE



....
 
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Red Storm

Lifer
Oct 2, 2005
14,233
234
106
This

No way I'd get my Dad anything but a chromebook. Even that scares me. But probably much better off than anything else.

They're foolproof. People know how to use browsers, they just don't know how to deal with obvious signs of malware and pop-ups.
 

uhohs

Diamond Member
Oct 29, 2005
7,658
39
91
malwarebytes pro with monitoring + antivirus + adblock plus in browser (and maybe noscript)
 
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Zodiark1593

Platinum Member
Oct 21, 2012
2,230
4
81
Do they have software that absolutely requires Windows? If not, install your favorite Linux distro (I recommend Mint), and take some time to teach them the ins and outs.
 

evident

Lifer
Apr 5, 2005
11,938
538
126
damn. i totally didn't even think about a chromebook. my mom can play farmville (ugh) on a chromebook right?
The only thing they really need windows for is office.

If I just reformat their old machine and get them a chromebook for day to day websurfing use that could work. The dell i5 i picked up was about $360.
 
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Sonikku

Lifer
Jun 23, 2005
15,752
4,562
136
But somehow they were able to get malware on their computer the last month. they called me and made it sound like somebody in the family died, but it was just their damn computer being slow.

Well when you think about it, the computer is like another member of your family. You play games with it. You shower it with your love. When it's sick, you nurse it back to health and you cry when it dies unexpectedly.
 

vi edit

Elite Member
Super Moderator
Oct 28, 1999
62,403
8,199
126
Or there's always the Asus chromebox if you want a more desktop kind of setup. I think those are around $160 on Amazon and come very highly recommended.
 

CPA

Elite Member
Nov 19, 2001
30,322
4
0
You know what's funny, I'm a parent and I have to do all those things and check for all those things for my teenagers. Something goes wrong with their computer and I'm the first they go to. It's not just parents that have these issues.
 

Imp

Lifer
Feb 8, 2000
18,829
184
106
I haven't had a single issue, fingers crossed, since installing the full version of Malwarebytes + Windows Security Essentials + running regular user account.

That Malwarebytes blocks a ton of shit.
 

smackababy

Lifer
Oct 30, 2008
27,024
79
86
Make them a user account and don't give them access to the admin.

Also, that deep freeze sounds like a good idea. I might have to get this for my mother.
 

evident

Lifer
Apr 5, 2005
11,938
538
126
Make them a user account and don't give them access to the admin.

Also, that deep freeze sounds like a good idea. I might have to get this for my mother.

I did make them a standard user account. some type of malware still managed to get onto the system
 

Jaepheth

Platinum Member
Apr 29, 2006
2,572
25
91
Could setup a live CD for the OS and then have it auto-mount the HDD for storage only.
 

smackababy

Lifer
Oct 30, 2008
27,024
79
86
I did make them a standard user account. some type of malware still managed to get onto the system

I would pull your dad to the side and explain to him how all those links with the pretty girls that say "sexy singles in <location> are waiting for you!" is fake 100% of the time.
 
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