Yesterday I was helping client update window, office, and spybot. After restarting, he wasn't able to log saying" can't login into your profile....." for the 3rd time, login, with the same username and password. got a temp folder in document and setting. copy his documents over. Shut down pc. Turn back on next morning. My document rename to "+-". all document are gone. Temp folder in document setting is gone. Search and can't find any document in the past month or year. Please help. Thanks