I think you're right Spidey. How should we proceed? Class action lawsuit?
For what? If they can't fulfill the order then they can't fulfill the order and give refund. As to conspiracy theory? Nothing wrong with doing that.
I think you're right Spidey. How should we proceed? Class action lawsuit?
I've been watching the TouchPad ebay auctions for a while now, and the lowest I've seen one sell for recently was $260 - the rest sell for over $300 (for the 16GB model).
I see multiple auctions with less than 30 mins remaining under $200, and I see multiple buy it now auctions at $250...
You're missing the point.
(1)- They have taken over three days to let people know that their order that says 'shipping soon' is in fact : cancelled. Unacceptably long. A day is too long, three days is insane. 2-4 hours : somewhat irritating but okay.
(2)- This is 2011, it's not asking too much to have their ordering system be up to date enough to not allow more orders than actual inventory.
(3)- According to the data gathered over at SD, they used almost a lottery-like system for picking who got to get actual units. Time wasn't it, as people showed orders that got accepted for multiple 16 or 32gb units half an hour after people's single orders that were cancelled. Priority shipping seemed to have some effect, but not conclusively. For the sake of fairness, it should have been ordered by priority of order time, and ideally 1 unit per customer.
(4)- Also gathered at SD, they are not some tiny rinky-dink outfit that was suddendly broadsided, they're associated with MacMall and some other serious player. The errors in management are evident by this poor performance.
(5)- Funds are still on 'hold/processing' according to my bank. Will eventually be released, but it's an annoyance to be sure.
So yeah, they dropped the ball, they deserve everything they get. They handled it terribly from beginning to now.
For what? If they can't fulfill the order then they can't fulfill the order and give refund. As to conspiracy theory? Nothing wrong with doing that.
Best Buy tracking tool
Put your zipcode and state.
F5
F5
F5
or just drive down to your nearest store. By the time this tracker says in stock it will be sold out :sneaky:
Thousands more going thru the distribution channel. Don't be lazy and you will score at least one.
You call them, you lose.
Went by my BB and they had two of the 16GB there, so I grabbed them. One for my dad, not sure what to do with the other.
when did you order?
HP Small Business had an image up saying (if i remember correctly, i can't find the image now) if you ordered prior to Aug 22 4am the order will ship, past that it gets cancelled. Also the prices will be corrected with free shipping.
Mine's still back ordered, but it's still there with a projected ship date of 8/27 now.
edit: here's the pic, some blog saved it -
Absolutely couldn't agree more. Well said, absolute garbage. The CS rep I spoke to at Amazon said Onsale has already been delisted as an Amazon vendor. Who knows if that's true, or if they won't just list their inventory under one of their other names.
They deserve all the rep damage they have coming to them.
Any idea if these tablets now support the Kindle app? I was reading on Anand's review earlier today that there was just a place holder on the tablet stating that they were working on creating the app for the tablet and didnt know if it was officially working or not.
Went by my BB and they had two of the 16GB there, so I grabbed them. One for my dad, not sure what to do with the other.
That's, awesome, pissing off Amazon is just plain stupid for business.
Been lurking for a while, just thought I would say congrats (and I'm jealous) to all who actually were able to get one of these cool deals. Just had my 4th online vendor cancel on me and BB was cleaned out where I live so no luck for me, hope HP restocks soon and I can get one.
also good to note this page: http://www.hp.com/united-states/webos/us/en/tablet/touchpad-availability-business.html
This is clear confirmation to HP there is huge interest in building a webOS community.
I don't get it, isn't this discontinued because it was a lemon?
got mine today from HP site. 2 day delivery not bad.
posting from my HP Touchpad
I get mine tomorrow, 5-7 day shipping, not bad.
I had 5-7 day shipping too but got it today. Should have made that clearer.