HP ZE1201 Laptop Athlon Xp 1400+, 14.1 XGA+, 128MB PC133 - $579 + tax after (2) $100 rebates & Free Luggage @ Staples

[goulch]

People, ZE1201 related posts only, please! :|


By the way, I found the tech spec pdf file here from hp site

http://h20000.www2.hp.com/bizsuppor...8415&prodSeriesId=214333&docIndexName=manuals


It is on the second pdf file.


leengkee

 

[LostHiWay]

Well it seems that everyone who used the $300 coupon on the ZE1201 is going to get hit with a $300.00 charge on their credit cards.

Taken for Fwallet:

I called to check my upgrade status and the CSR said "by the way, we have charged you $300 for the fraudulent coupon you used". I was like "are you nuts??" and a loud argument followed. I told her if she does charge me it would be unauthorized and criminal blah blah. That I placed the order over the phone and their employee accepted the order and charged my CC blahblah. She said they are doing it to everybody and doesn't care if I dispute.

I even escalated to a manager and got the same BS story.

 

[dc]

well, time to call staples and ask for a replacement, did a rough count of 10+ dead or stuck pixels, only 3-4 are easy noticeable, 3-4 too many.

 

[LostHiWay]

Originally posted by: dc
well, time to call staples and ask for a replacement, did a rough count of 10+ dead or stuck pixels, only 3-4 are easy noticeable, 3-4 too many.

eeeek..10 dead pixels!!

 

[dc]

yeah, only about 4 of them are black and easily noticeable, the rest are grey and harder to see.

 

[stingbandel]

dc, could you tell me how to update the usb 2.0 driver?


I can't seem to do it.


I PMed you but no reply...


Thanks

Darno

 

[dc]

you need to update windows xp with service pack 1, and then let windows detect it. i think that's what i did.

 

[dp004i]

Originally posted by: LostHiWay
Well it seems that everyone who used the $300 coupon on the ZE1201 is going to get hit with a $300.00 charge on their credit cards.

Taken for Fwallet:

I called to check my upgrade status and the CSR said "by the way, we have charged you $300 for the fraudulent coupon you used". I was like "are you nuts??" and a loud argument followed. I told her if she does charge me it would be unauthorized and criminal blah blah. That I placed the order over the phone and their employee accepted the order and charged my CC blahblah. She said they are doing it to everybody and doesn't care if I dispute.

I even escalated to a manager and got the same BS story.

Fraudulent my ass. I've spoken to at least 5 different CSRs, they all told me it was a valid $300 off any BTO laptop over $1099 coupon. I'm pretty sure that guy @ FW is just trolling, since pulling that trick would get Staples into really deep sh*t.

 

[LostHiWay]

Originally posted by: dp004i

Originally posted by: LostHiWay
Well it seems that everyone who used the $300 coupon on the ZE1201 is going to get hit with a $300.00 charge on their credit cards.

Taken for Fwallet:

I called to check my upgrade status and the CSR said "by the way, we have charged you $300 for the fraudulent coupon you used". I was like "are you nuts??" and a loud argument followed. I told her if she does charge me it would be unauthorized and criminal blah blah. That I placed the order over the phone and their employee accepted the order and charged my CC blahblah. She said they are doing it to everybody and doesn't care if I dispute.

I even escalated to a manager and got the same BS story.

Fraudulent my ass. I've spoken to at least 5 different CSRs, they all told me it was a valid $300 off any BTO laptop over $1099 coupon. I'm pretty sure that guy @ FW is just trolling, since pulling that trick would get Staples into really deep sh*t.

It's confirmed now. People over at FW have called and have been told the same thing. I'm not worried though. I'm just going to wait until I get the laptop in hand then dispute the $300 charge with myy CC company (which I shouldn't have any problem doing)

 

[dp004i]

That's interesting, how in the world did it go from a valid $300 off $1099 BTO laptop coupon to a "fraudulent" coupon? Does it mean the CSRs I spoke with were on LSD or some other mind-altering drug?

 

[stingbandel]

Originally posted by: dc
you need to update windows xp with service pack 1, and then let windows detect it. i think that's what i did.

does it say USB 2.0 or just USB cause I updated SP1 and it still says USB only however the version is the version of USB 2.0



Thanks

 

[Tot]

Lets keep our cool. Untill you actually get charged on CC for extra 300 or staples email you again to tell you that you will be charge more dont be fooled.

Anyway its like saturday, why would they do that. I think I go with your troll, or disgrunted dude who is getting a say 1201 and is trying to make us worry.

 

[dp004i]

BTW, i went to Staples today and got $50 back - the $50 coupon didn't work online when I ordered, so I got a price adjustment at a B&M store. As far as the $150 MIR goes, the manager told me the only $150 discount he's aware off is the $150 off BTO laptops below $1099. He hasn't heard anything about the MIR.

 

[hawkeye81x]

Just a note (ignore if this has already been addressed)

But for those you who order the ze1201 with the free luggage and got taxed on the total before coupons,
just email the staples customer service and request the difference back.
I did so and received a refund in roughly 5 days.

 

[bolido2000]

Got the call from Staples and decided to cancel.

Staples will probably send an email if they want to charge the extra 300.

 

[dc]

almost 2 am in the morning and i decide to call compaq tech support to see if they will get me a new lcd screen. fun. lol.

first a indian guy, indian accent? no problem, i can handle that no prob... but he can barely understand me. lots of repeating later i get transferred to a different department.

everything going well with the new guy, give him all my info again, says it looks like they'll do a replacement for the screen. then i ask if i'll keep the same system or if they will ship me a whole new laptop, and if they do if it will affect the rebate. he goes off to ask about the rebate, comes back and tells me i have to call a different department, sales exchange or something. they're closed right now.

so off to bed i go, and i call later today.

 

[dc]

so after getting transferred a few times and being on hold for a while, finally got them to replace the lcd screen. they're sending out packaging for me to send in my laptop.

guess when you have 10+ bad pixels, that pretty much eliminates the attempt of them arguing that SOME dead pixels are normal. lol.

 

[homasboy]

This thing is getting bothersome! Does anyone reading this thread happen to know an attorney who could/would counsel us about where we stand? Is the original charge/receipt (w/ the $300 off) a "contract"? Can they come back after all this & bully us by "take the $300 extra charge plus tax or cancel"? Enquiring minds want to know!

homas

 

[tiejiba]

any one is still on this deal?
or any one gets his upgraded ZE4101?
Thanx

 

[dp004i]

Well, as far as my order is concerned, there are no calls about the upgrade, no calls about the extra $300 charge (I didn't use the $50, $30 and the luggage coupons at the time of order, but got $50 back at a B&M store a few days later), and no laptop Guess I'll just have to wait and see, 2 more days till the ETA date.

 

[JafCo]

Well, for what it's worth, I got a call that I would be getting the "upgrade" to the 4101, and I called back and said that would be fine. They said, though, that it might not ship until the beginning of November! Hopefully I'll get it soon.

Nothing to indicate that they'd be trying to charge an extra $300. That sounds pretty fishy. Personally, I have a rock-solid case against them, so they'd better not try anything fishy. Fishier than they already have, I should say: They charged my CC on October 1, but won't be shipping until November??? That's not right.

Anyhow, like another poster mentioned, I'll just wait for my laptop, dispute the extra charge (if they try that), and AMEX will back me up -- I've got plenty of proof (Including a voicemail message from a Staples CSR that discussed my order and says precisely: "All rebates and coupons will be honored for the upgraded model.").

--J

 

[SuperMachoMan]

Compaq owners.... I received shipping confirmation this morning for my free wireless module.

I ordered on 9/27 and sent in the order form on 9/28.

And by the way... thanks for the great deal, everyone!

 

[RossMAN]

Originally posted by: SuperMachoMan
Compaq owners.... I received shipping confirmation this morning for my free wireless module.

I ordered on 9/27 and sent in the order form on 9/28.

And by the way... thanks for the great deal, everyone!

Woah, I should send my free wireless offer ... when is the last day we can send or it must be rec'd by?

Did you order the 900 or 1500?

 

[SuperMachoMan]

Ordered the 1500t (Your input was actually invaluable in making my decision BTW ).

Definitely send the thing in at least. I believe it has to be sent within 30 days of purchase date. You do have to pay 13.95 in shipping, but it is still should be well worth your while.

Here is the email:

Dear (name removed,

Thank you for choosing Compaq for your technology needs. We value your
business.

This is an automated shipping confirmation of an order you placed for the
Compaq Wireless Access Offer--CTO.

Your order was shipped on October 16, 2002 via Federal Express Priority.

Item(s) Information:
--------------------------------

Item No: 283836-001-CTO
Description: Compaq Wireless LAN MultiPort W200
Unit Price: $0.00
Quantity: 1

Order Details:
--------------------------------
Order No: (order # removed)
Order Date: October 10, 2002
Product Amount: $0.00
Shipping/Handling: $12.95
Sales Taxes: $1.00
Order Total: $13.95

Shipment Tracking Information:
--------------------------------
Shipment Tracking Number of your order is: (tracking # removed).
You may view the status of your shipment online at:

(link removed)

Thank you for your order.

Compaq Computer Corporation

A Part of the New HP

 

[RossMAN]

SuperMachoMan - Cool, thanks. I think I bought on or around 9/25 so I should probably get all my Staples/Compaq rebate and HP wireless rebates done this weekend ready to be mailed on Monday 10/21 via USPS certified mail (you can never be too paranoid especially with $100 MIRs).

So how do you like your 1500T so far? I like mine A LOT.

Which specs did you get?

Pro's/Con's?