Hyundai dealer woes...

[JulesMaximus]

Sounds like a recipe for more problems at this point. I'd be asking for a trade to a new model at this point. Even if it looks right on the outside, I'd be worried about broken clips, missing screws, etc causing rattles, etc long term

LOL! Good luck getting any car manufacturer to replace an entire car because you might have broken interior panel clips.

 

[Meghan54]

The curtain airbags would be "accessible" when the trim pieces were removed to drop the head liner. You can see these pieces on newish cars where the pieces have the SRS airbag stamp on them.

Pic from an Audi shamelessly stolen from google image search:

Like I said, the headliner story was just that, an excuse or cover for what the mechanic did do....deploy an airbag, which in this case seems to be one of the side curtain bags. Wonder if the computer's memory has been wiped enough to remove that an air bag was deployed.

Good luck, OP. That car sounds like it's darned near been thoroughly trashed at this point....air bag deployed, interior almost ruined, etc.

 

[Midwayman]

LOL! Good luck getting any car manufacturer to replace an entire car because you might have broken interior panel clips.

Did you actually read the thread?

 

[JulesMaximus]

Did you actually read the thread?

Have you ever dealt with car dealers?

 

[SNC]

I had a similar thing play out with my car and my wife’s. I bought mine special order and when it came in there was a 2-3 inch scratch on the hood, refused to accept the car. The dealer was not sure what to do but promised me that he would have it fixed. I accepted his promise and told him I would be back to sign the papers taking ownership after he affected the repairs. He assured me that there will not be an issue and that I should just sigh the papers so that I could drive my new car off the lot today. I politely declined. 2 weeks later it was back from the "body shop" with a 5 inch square completely different, close, but different, colored spot on the hood where the scratch was. I just giggled and looked at the salesman, and said; really, this is fixed. I asked to speak to the manager and he didn’t see a problem with the repair. The owner however was not happy and within an hour I had my car like new. There was another car on the lot the same color. He had the service dept. swap hoods, good as new. Had I taken the car on day one, it would have never been fixed right.

My wife’s issue was different. We had hers in for an issue with the passenger seat airbag censor. It would think there was someone in the seat without the seatbelt on if a plugged in iPhone was placed on the seat.
If it was unplugged there was no issue. After getting the car back there was a hole in the drivers and rear passenger seats. They claimed it was our dog after asking if we had one, then said one of us had to have done it with something in our pocket. Neither my wife nor I ever sat in that seat. There was also an issue with scratches on the radio that you could clearly see an attempt to buff out was performed. A few calls to the corp HQ and 2 new seats were installed. The rear one is a tad loose, I need to fix it.

This should be something new car buyers should be told about. If it is not right don’t take the keys. Make sure it is fixed BEFORE driving off the lot.

 

[WilliamM2]

We've decided we will let them try this and see what happens. He said he will be using his Hyundai employees, not any third parties or contract work. We will see what happens.

So now you will have a scratched up interior with rattles and squeaks? good luck.

I'd be going for return/exchange of the whole car, especially if you can prove that they deployed the airbag. You bought a new car, not a rebuilt one.