I am cry $400 to fix a broken keyboard on my laptop.

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PokerGuy

Lifer
Jul 2, 2005
13,650
201
101
<lecture>

I know it is a bit late, but let this be a lesson to you, do not purchase equipment or models from vendors that are so proprietary that you cannot perform routine maintenance. Also, suggest to your friends and family, whose PCs you will likely be repairing, not to purchase such proprietary models.
</lecture>

This is advice everyone should heed. If you choose to go with a vendor who has contempt for you and wants to make it difficult for you to do anything yourself without their permission, then you pay the price when the time comes for something to go wrong.
 

Sureshot324

Diamond Member
Feb 4, 2003
3,370
0
71
Meh, if you get the complete care warranty EVERYTHING (except battery) is covered. We have had faculty spill drinks on them and we get the replacement motherboards. We have had people jam stuff into ports, replacement. Person closes the lid while there is a pencil still on the keyboard, smashed the screen... replacement.

Good luck finding that warranty elsewhere. There is a reason we are a Dell house, because for 4 years we don't have to worry about replacing the machine out of pocket.

Yeah but covered or not, it still sucks when your cheaply made laptop fails and you have to wait for a repair/replacement.
 

Possessed Freak

Diamond Member
Nov 4, 1999
6,045
1
0
Yeah but covered or not, it still sucks when your cheaply made laptop fails and you have to wait for a repair/replacement.

Perhaps the consumer grade stuff is shoddy. I do not see this problem in the Latitude line. Abuse seems to be the only thing that breaks these machines, not normal usage.
 

Numenorean

Diamond Member
Oct 26, 2008
4,442
1
0
I will never buy a dell again. Cheaply made crap. Whole laptop casing made from nothing but plastic. Even the hinges to hold the screen to the latop was made from nothing but plastic. Really low quality.

That is one thing I like about apple, they seem have high quality material and build.

What kind of cheap crappy model did you buy? Let me guess, you are the type who thinks that the $399 laptops must be super awesome?

I have a Dell laptop and have always bought Dell laptops and they have lasted well after the 3 year warranty and I have never had to fix any of them because they've never broken.

Dell: 1
Apple: 0
 

amdhunter

Lifer
May 19, 2003
23,324
219
106
Did you try taking it to Apple themselves? They fixed my broken screen for free, and there are countless other people who have gotten similar treatment.

It won't hurt to try.
 

Spikesoldier

Diamond Member
Oct 15, 2001
6,766
0
0
This is a macbook pro, the keyboard it self can be had for $200, but it isn't a simple keyboard replacment. the Problem with the unibody macbooks is there is no way to replace only keyboard, it comes as part of the whole top cover which includes the trackpad, power switch, and speakers. It is all one thing together and cannot be seperated.

you wanted the fancy design, now its time to pay for it.
 

BladeVenom

Lifer
Jun 2, 2005
13,540
16
0
I will never buy a dell again. Cheaply made crap. Whole laptop casing made from nothing but plastic. Even the hinges to hold the screen to the latop was made from nothing but plastic. Really low quality.

That is one thing I like about apple, they seem have high quality material and build.

Yet despite the cheap plastic casing, all my Dell laptops have worked until long after they'd been replaced.

If I ever need to replace the keyboard on my Dell, it would be $12 for a new one, $5 for a used one.
 

DCal430

Diamond Member
Feb 12, 2011
6,020
9
81
Not allowed to link to eBay here, but I found an auction with description of "NEW Macbook Pro Unibody 17" A1297 Keyboard & Backlight" for $80 with Buy it Now option.

There is no way to install that without damaing the case since they are bound together. You cannot install only the keyboard on the Unibody macbook.
 

DCal430

Diamond Member
Feb 12, 2011
6,020
9
81
What kind of cheap crappy model did you buy? Let me guess, you are the type who thinks that the $399 laptops must be super awesome?

I have a Dell laptop and have always bought Dell laptops and they have lasted well after the 3 year warranty and I have never had to fix any of them because they've never broken.

Dell: 1
Apple: 0

Wrong I bought the highest end dell consumer Laptop 8 years ago. I spent over 2K on the dell, and I was expecting quality. Only Dell would sell a 2K+ laptop who case and hinges was made of plastic instead of a metal alloy.
 

fatpat268

Diamond Member
Jan 14, 2006
5,853
0
71
I'll never buy an Apple laptop without Applecare. That $100-$150 investment means that you won't have to worry about any of that stuff for 3 years.


Wrong I bought the highest end dell consumer Laptop 8 years ago. I spent over 2K on the dell, and I was expecting quality. Only Dell would sell a 2K+ laptop who case and hinges was made of plastic instead of a metal alloy.

Dell laptops, especially in the high end range you're talking about, have a lot better build quality than they did 8 years ago.
 

mmntech

Lifer
Sep 20, 2007
17,504
12
0
Should be very easy unless its an Apple laptop.

Apple keyboards used to be easy peasy to fix, until they went with the chicklet design in the unibody. The iBook G4s had two tabs that you'd pull and the entire thing popped out. Made cleaning it a breeze. Then Apple sealed up their systems. I've always found their dedication to throwaway electronics a tad ironic, given that Mr. Global Warming OMG himself, Al Gore, is on the board of directors.
 

phoenix79

Golden Member
Jan 17, 2000
1,603
0
0
Wrong I bought the highest end dell consumer Laptop 8 years ago. I spent over 2K on the dell, and I was expecting quality. Only Dell would sell a 2K+ laptop who case and hinges was made of plastic instead of a metal alloy.
Maybe 8 years ago, but I'm fixing a laptop (Dell Studio 1558) that was dropped on it's corner for a friend. Cracked the bezel, cracked the screen, and broke the power button. The hinge is definitely metal as are all of the rest I've ever worked on (IT tech for 7 years including Dell Service tech for part of that). In total, this repair will be right around $100 in parts

Edit: oh yeah, Apple tax, lol
 

IndyColtsFan

Lifer
Sep 22, 2007
33,656
687
126
Wrong I bought the highest end dell consumer Laptop 8 years ago. I spent over 2K on the dell, and I was expecting quality. Only Dell would sell a 2K+ laptop who case and hinges was made of plastic instead of a metal alloy.

I've owned 3 Dell laptops personally and had another 3 or 4 Dell business models and only the first (purchased in 98) had issues with plastic cracking but it worked fine.
 
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