I bought an extended warranty. . . .

[amdforever2]

.... and they didn't even have to push hard.

I bought a Compaq 3120 laptop at Circuit City about a month ago. Supposedly you can add the extended warranty for 14 days.

I went back yesterday and asked them to add it.

Just walked up to the service desk, and bent over....





Still, I'm already worried about this notebook. The touchpad works intermittently only, and a fan on the bottom rattles very badly from time to time.

My Emachine M6809 and an HP I have, both from Best Buy, I do not worry about.

It was only $339 on a $1300 laptop.

:-/

 

[rudeguy]

wow...they got you for 25%.

Industry average is 7%

 

[Transition]

Originally posted by: amdforever2

It was only $339 on a $1300 laptop.

:-/

[nelson]
HA HA!
[/nelson]

 

[warcrow]

Originally posted by: GoodDad
wow...they got you for 25%.

Industry average is 7%

DOH!

 

[aphex]

Believe me, if it dies just after a year (which it very well may, it happens), you will be VERY happy.

Worth it for peace of mind.

 

[MDE]

At that rate I'd just eat the 15% restocking fee or buy the plan and then walk up to the service desk and exchange it on the spot for something else.

I bought the warranty for my eMachines M6805 and I'm glad I did, Best Buy took it back no problems after I saw that the screen hinge was cracked.

 

[Yossarian]

foolish.

 

[sillymofo]

Dude, I found that a warranty on the laptop is well worth it, labor rate and parts are really expensive. I think I've used about $1500 worth of warranty service on my VAIO that I paid ~$200 for 2 yrs.

 

[waggy]

wow. i hope it dies so you get your money worth!

 

[igowerf]

I got a 3 year warranty on my Dell laptop. I've already sent it back twice: first time the fans started rattling, and the second time... I tore out my headphone jack...

 

[amdforever2]

That's why I bought it.


I really do think it's going to have major issues in the future.

 

[Nitemare]

Did they use vaseline? I hope so because you took a big one

 

[spanky]

Originally posted by: amdforever2
That's why I bought it.


I really do think it's going to have major issues in the future.

sounds like another happy compaq customer

 

[imported_Mike]

For laptops, its worth it IMO, never ever buy a extended on a desktop from CC.

 

[aphex]

Originally posted by: CheapArse
For laptops, its worth it IMO, never ever buy a extended on a desktop from CC.

If you know what your doing, city advantage isnt worth it on desktops. If you dont, it is because it includes In-Home service.

 

[amdforever2]

I miss working for CC

 

[luvya]

Nay...wrong decision, don't try to justify it.

 

[randomlinh]

laptops are worth the extended warranty... definately.

 

[imported_Mike]

Originally posted by: aphex

Originally posted by: CheapArse
For laptops, its worth it IMO, never ever buy a extended on a desktop from CC.

If you know what your doing, city advantage isnt worth it on desktops. If you dont, it is because it includes In-Home service.

I know you work @ CC, so I know you know how it works...contracted out to GE, covers hardware only, nothing to do with software...which is understandable and this can be FUBARed by "user error" The real sh!tty part of it is...no matter what the problem is, they will make you do a complete restore before they will even consider looking at it. Ive had numerious customers come in that had compaq/hp before system restore was built in. CDRW drive broken, faulty usb port, you name it....GE made them order a restore cd from HP, which would take a week to get, then do a restore, then call them back.

The majority of people who would buy a PC @ CC, and then buy the ext warranty on a PC....do not know much about PCs...they don't know how to back up...in some cases don't know wtf "back up" means. It leaves people up in the air with no where to turn really...when they thought they had coverage.

GE trys every exuse not to come out on "in home" service.

 

[Huma]

a local electronics/hi fi shop here has an insane policy.

I bought a $450 tv, and a $65 extended warranty that covers 4 years (5 years total warranty). the warranty (4 years extended only) is in home service and if they have to come out 3 times, they replace the unit.

if you don't happen to need any warranty service, at the end of the term you can apply to have the cost of the warranty returned to you as store credit.

how could I say no?

 

[aphex]

GE trys every exuse not to come out on "in home" service.

Of course they do, but it dosent change my opinion.

80% of the customers in my store are 65+ years old, they can barely walk into the store, let alone bring their computer somewhere. For some, its still worth it even with the potential pre-hassle.

 

[MillionaireNextDoor]

Originally posted by: Huma
a local electronics/hi fi shop here has an insane policy.

I bought a $450 tv, and a $65 extended warranty that covers 4 years (5 years total warranty). the warranty (4 years extended only) is in home service and if they have to come out 3 times, they replace the unit.

if you don't happen to need any warranty service, at the end of the term you can apply to have the cost of the warranty returned to you as store credit.

how could I say no?

What state do you live in? Terms differ based on state laws.

 

[MillionaireNextDoor]

Not all extended warranties are bad. On the other hand, not all extended warranties are good. In this case, there's just sooooo many things that can go wrong with a laptop especially if you take it everywhere.

Good job, in this case. :thumbsup:

 

[MDE]

Originally posted by: MillionaireNextDoor

Originally posted by: Huma
a local electronics/hi fi shop here has an insane policy.

I bought a $450 tv, and a $65 extended warranty that covers 4 years (5 years total warranty). the warranty (4 years extended only) is in home service and if they have to come out 3 times, they replace the unit.

if you don't happen to need any warranty service, at the end of the term you can apply to have the cost of the warranty returned to you as store credit.

how could I say no?

What state do you live in? Terms differ based on state laws.

They probably expect people to forget when the warranty expires or lose their reciept, and not go back for their refund.

 

[HardcoreRobot]

if i bought a sony or compaq laptop i would get the warranty too. all 3 compaqs i have been associated with have had major problems. same goes for the 2 sonys. maybe ive had bad luck