i dropped my hard drive.

Feb 17, 2005
4,300
0
0
does the warranty cover the item being dropped? may sound weird but my 3 year old cd player covered by lifetime warranty didnt cover it. company died a few months later. figures.
 

Nocturnal

Lifer
Jan 8, 2002
18,927
0
76
Originally posted by: eviljoker
it is not recongized by windows nemore.

freeze it?
drop it again?

last option is to rma it.

Please don't RMA your drive. What you are doing is fraud. If you dropped your drive, that is your own fault and not the manufactures.
 

ViRGE

Elite Member, Moderator Emeritus
Oct 9, 1999
31,516
167
106
Considering you dropped it, there's a pretty good chance that it suffered a permanent mechanical failure and won't ever be readable(under normal circumstances) ever again. If it's still recognized by the BIOS and doesn't make any odd noises, there may be some disk recovery tools out there that could do the trick(this assuming that the failure is corruption of part of the disk, such as the partition tables, instead of a mechanical failure making the platters unreadable), but I would peg that as a low probability option.
 

SVT Cobra

Lifer
Mar 29, 2005
13,264
2
0
Originally posted by: Nocturnal
Originally posted by: eviljoker
it is not recongized by windows nemore.

freeze it?
drop it again?

last option is to rma it.

Please don't RMA your drive. What you are doing is fraud. If you dropped your drive, that is your own fault and not the manufactures.

RMA is not an option for you.
 

nick1985

Lifer
Dec 29, 2002
27,153
6
81
Originally posted by: wafflesandsyrup
does the warranty cover the item being dropped? may sound weird but my 3 year old cd player covered by lifetime warranty didnt cover it. company died a few months later. figures.

so what if it still is under warranty? he cant RMA it
 

Kenazo

Lifer
Sep 15, 2000
10,429
1
81
Sounds like it suffered some serious permanent physical damage. Before declaring it dead though, get the program "Get Data Back" (too lazy to find it for you). Use this program to scan the hdd and see if it'll be possible to recover anything, though I doubt it, which means short of finding a clean room and the right techs that can actually fix your hdd, you're screwed.
 

birdpup

Banned
May 7, 2005
746
0
0
Whatever happens, do not dispose of the hard drive. I am not able to explain this but I dropped a hard drive once about and it dropped about one foot down before hitting the floor. This hard drive failed diagnostic testing afterwards so I set it aside. A few months later I needed an extra temporary drive and put this dropped and failed drive into my system, ran some diagnostic testing, and the drive passed its tests.

I am not sure why this would happen since there is no possibility of my having accidentally switched this drive with another. The drive is currently unstable but it does work. The same may occur for you.

And yes, use Runtime.org's GetDataBack. I have not used any other recovery tool, but this one works very well. GetDataBack is able to recover data from a drive that is not recognized by the bios. I have done this once. And I do not recommend the freezer trick until after other options have been attempted and failed.
 

mindless1

Diamond Member
Aug 11, 2001
8,359
1,555
126
Originally posted by: nick1985
Originally posted by: wafflesandsyrup
does the warranty cover the item being dropped? may sound weird but my 3 year old cd player covered by lifetime warranty didnt cover it. company died a few months later. figures.

so what if it still is under warranty? he cant RMA it

It's not under warranty, warranty is over by any one of several occurances like:

- Stolen
- Abuse
- ESD
- Time elapsed

A warranty is not ONLY a period of time (till it's over).

The drive is fubar and should be tossed, or sent off to a data recovery service if it held anything valuable.
 

theMan

Diamond Member
Mar 17, 2005
4,386
0
0
the warrantee is still good on most hard drives with up to 300Gs in shock. so, im not quite sure how much that is, in terms of dropping it. if worst comes to worst take it to a data recovery service place, and they can take out the platters and recover the stuff. but if the platters are broken, its unlikely that you can do anything.
 

mindless1

Diamond Member
Aug 11, 2001
8,359
1,555
126
Originally posted by: theman
the warrantee is still good on most hard drives with up to 300Gs in shock. so, im not quite sure how much that is, in terms of dropping it. if worst comes to worst take it to a data recovery service place, and they can take out the platters and recover the stuff. but if the platters are broken, its unlikely that you can do anything.

Are you making up that part about "300G"?
It's not on Maxtor nor WD's website and not in the warranty statements of any drives I've ever read- which is a lot of drives. Rather, most warranties have blanket exclusions more like "accident or mishandling". Please link this data.

 

Cheezeit

Diamond Member
Apr 21, 2005
3,298
0
76
Originally posted by: mindless1
Originally posted by: theman
the warrantee is still good on most hard drives with up to 300Gs in shock. so, im not quite sure how much that is, in terms of dropping it. if worst comes to worst take it to a data recovery service place, and they can take out the platters and recover the stuff. but if the platters are broken, its unlikely that you can do anything.

Are you making up that part about "300G"?
It's not on Maxtor nor WD's website and not in the warranty statements of any drives I've ever read- which is a lot of drives. Rather, most warranties have blanket exclusions more like "accident or mishandling". Please link this data.

Yeah, ive never heard of that either.

 

So

Lifer
Jul 2, 2001
25,923
17
81
Originally posted by: Cheezeit
Originally posted by: mindless1
Originally posted by: theman
the warrantee is still good on most hard drives with up to 300Gs in shock. so, im not quite sure how much that is, in terms of dropping it. if worst comes to worst take it to a data recovery service place, and they can take out the platters and recover the stuff. but if the platters are broken, its unlikely that you can do anything.

Are you making up that part about "300G"?
It's not on Maxtor nor WD's website and not in the warranty statements of any drives I've ever read- which is a lot of drives. Rather, most warranties have blanket exclusions more like "accident or mishandling". Please link this data.

Yeah, ive never heard of that either.

Remember -- when you drop something, even from a relatively low height, it can undergo thousands of g's on impact, depending on the surface. Remember, it's all about stopping distance.
 

everman

Lifer
Nov 5, 2002
11,288
1
0
Originally posted by: wafflesandsyrup
this reminds me of an european swallow carrying a coconut by gripping it at the husk.

Grip it by the husk? Are you sure it wasn't african?
 

yacoub

Golden Member
May 24, 2005
1,991
14
81
I am intrigued by his "drop it again" posit. I'm not sure anyone's tried to purposely drop a hard drive, let alone AGAIN after dropping it by accident. Tell us what happens!
 
Feb 17, 2005
4,300
0
0
oh right an african swallow of course but an european swallow, no. but then again african swallows are non migratory.
 

Oyeve

Lifer
Oct 18, 1999
21,995
855
126
Most likely the heads slide completely to either side of the platter. Try smaking it while on, on one side then the other. Also, if there is no noticable damage RMA that sucker! I hardly think the HD manufacturer is going to go broke. They rip us of with refurb replacements so why not RMA it if he can? You spend good money and if it goes bad legit you get a refurb in replacement? Screw em, RMA if you can.


Rant off.
 

TankGuys

Golden Member
Jun 3, 2005
1,080
0
0
Originally posted by: Oyeve
Most likely the heads slide completely to either side of the platter. Try smaking it while on, on one side then the other. Also, if there is no noticable damage RMA that sucker! I hardly think the HD manufacturer is going to go broke. They rip us of with refurb replacements so why not RMA it if he can? You spend good money and if it goes bad legit you get a refurb in replacement? Screw em, RMA if you can.


Rant off.


I disagree completely.

If you were a maker of furniture, and some guy bought a chair from you, lit it on fire, then asked you for a refund because it was still within the warranty period, what would you say?

Asking the manufacturer for a refund is fraudlent, dishonest, and just plain wrong. When people do this sort of thing, it does cost the manufacturer money, costs which they then pass on to other customers.

 

Oyeve

Lifer
Oct 18, 1999
21,995
855
126
I disagree completely.

If you were a maker of furniture, and some guy bought a chair from you, lit it on fire, then asked you for a refund because it was still within the warranty period, what would you say?

Asking the manufacturer for a refund is fraudlent, dishonest, and just plain wrong. When people do this sort of thing, it does cost the manufacturer money, costs which they then pass on to other customers.

Like one year warranties are not a ripoff? And its not one year from the day you buy it but from the day it was made. They are only now making longer warranties. Unless he dropped in 10 feet onto cement I beleive a drop from a nominal height (a couple of feet) should not break a HD. I have dropped complete system while on from over 5 feet to test reliability and rarely has this rendered the HD unsuable. What about laptop HDs? laptop take much more abuse than desktop PCs. HDs are made to take much more abuse than you think, so unless you slam it on the floor I think a simple drop should be covered under warranty.
 

corkyg

Elite Member | Peripherals
Super Moderator
Mar 4, 2000
27,370
239
106
Originally posted by: nick1985
Originally posted by: wafflesandsyrup
does the warranty cover the item being dropped? may sound weird but my 3 year old cd player covered by lifetime warranty didnt cover it. company died a few months later. figures.

so what if it still is under warranty? he cant RMA it

Of course not. Warranties never cover abuse that is not fair wear and tear. This is a case where you smile and take it as one of life's lessons learned.

 
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