Where to begin.. purchased one of their crap "super-g plus" routers about a year ago and have had it replaced four times since.. every time I call them their incompetent "technicians" go through the same clueless script, resulting in me updating the firmware after an hour long conversation (preceeded by an hour and a half of holding), only to find that THE FIRMWARE FCKING RENDERS THE ROUTER RETARDED (no kidding, this has happened on every single call I have made). On the last call one guy had the brilliant idea of giving me a beta firmware version, saying it fixes everything and my router will now be uber-fast. I tell him he's an idiot but upload the firmware anyway out of spite, and now the router drops connection literally every 3-4 minutes for about 2 sec at a time (pain in the ass) and wired connection simply does not work.
HATEHATEHATEHATEHATE
HATEHATEHATEHATEHATE