The other day I login to eopen and lo and behold I have keys for Windows Vista and Office 2007. How nice I say I will contact CDW and have them send me the media kit.
I call CDW, they do not have the media kit, but claim you can download the software from the eopen site. (which normally doesn't have software downloads.) I cannot find any way to download, but do see evidence on microsofts website that media is available for download to those with software assurance. You see CDW is currently selling office 2007, they have the licenses in stock. But no media kits... What good is the license without the media? In fact my rep stated that they don't even sell the 2003 licenses anymore.
So I call Microsoft and spend about two hours on the phone being transferred around. I talked to about four people who said the media was available and about six who said it wasn't or had no idea. Of course, noone actually knew how to recieve the download and referred me back to CDW.
I am somewhat confused.
Why is it that you spend a couple hundred thousand on software licensing, but cannot even get any information on the products you just purchased?
I call CDW, they do not have the media kit, but claim you can download the software from the eopen site. (which normally doesn't have software downloads.) I cannot find any way to download, but do see evidence on microsofts website that media is available for download to those with software assurance. You see CDW is currently selling office 2007, they have the licenses in stock. But no media kits... What good is the license without the media? In fact my rep stated that they don't even sell the 2003 licenses anymore.
So I call Microsoft and spend about two hours on the phone being transferred around. I talked to about four people who said the media was available and about six who said it wasn't or had no idea. Of course, noone actually knew how to recieve the download and referred me back to CDW.
I am somewhat confused.
Why is it that you spend a couple hundred thousand on software licensing, but cannot even get any information on the products you just purchased?