There is a ton more to IT that will not make it seem like everyone else is dumb because you know it. Networking, security, development, so many concepts that are to be explored.
I recommend roughing it out until you move, get a job for a year then get another. Each with a different section if you can. Once you move past the low level stuff, it will be much more interesting. Job hopping is the best way to gain experience sometimes.
The only reason I stick with it is because of experience (having spent the last 4 years before this current job using RAD, which is built on top of eclipse and costs a fortune) and because years ago eclipse was the only IDE compatable with WebSphere Application Servers that was free. I have been debating looking elsewhere, but just haven't been fed up enough to actually do it yet.
You sound like you're in the same boat as me. We need a nice dosage of motivation and ambition my friend.
It certainly makes it easier to have a wide range of things on my resume than just a pretty piece of paper that I get for graduating college lol. A lot of places I've looked at don't really take the degree into consideration. A lot of it is experience and what their perception of you is.
0/10. I don't really have an amazing phone, nor do I use it excessively. I use when I need it, and even then it's extremely minimal. I don't really own any gaming consoles or go out of my way to get to one and game. I do obviously have a PC that I use for enjoyment, but again, I hardly think that I use it an excessive amount.
You're completely generalizing an entire generation based on your prebiased opinions. You're not only stooping down to a lower level, but also just proving your ignorance and lack of acceptance for anything different than what you were used to, or what you experienced.
The world is a constantly changing place and I feel if you aren't already living a good life, you're not going to get there with the attitude you seem to retain and take pride in. It reflects in your posts and in your name. If you're like this IRL too I can only imagine the people you choose to surround yourself with.
10, 15, 20 years from now, I guarantee you will say the same thing to 21 yo kids that Grumpyman said to you. Maybe not the exact same thing but when you are older, you will look down at the younger generation and scoff at them when they whine about life, just like your original post. You may not think it will happen, but trust me, you will. lol
10, 15, 20 years from now, I guarantee you will say the same thing to 21 yo kids that Grumpyman said to you. Maybe not the exact same thing but when you are older, you will look down at the younger generation and scoff at them when they whine about life, just like your original post. You may not think it will happen, but trust me, you will. lol
10, 15, 20 years from now, I guarantee you will say the same thing to 21 yo kids that Grumpyman said to you. Maybe not the exact same thing but when you are older, you will look down at the younger generation and scoff at them when they whine about life, just like your original post. You may not think it will happen, but trust me, you will. lol
What is your degree? Your degree is only useful for the first job unless you have a master's or another degree. After that it's experience they care about. The more experience the more you can show that you are capable of being open minded to a bunch of skills/ work ethics.
I don't mean to look down on the OP or even scoff at him. He seems like a well read likeable kid. What you say is very true. I was the OP a long time ago. Young people don't realize that they will turn into their parents. Through my doors ye shall pass. I wish him the best.
Lol. It's a good thing I never plan on having kids. I've experienced a lot of bad parenting of those around me and that's not something I'm going to get into for at least another 10 years. I actually want to DO THINGS before I'm tied down for 18 years taking care of my DNA.
Also, just because I can, you keep saying him, but I do indeed have the parts to be a her. If not I've been buying the wrong underwear for a good portion of my life.
My apologies on the "him", please excuse my bad manners thought you were a guy.
You keep saying you are moving in three months, but have never said why.
If this job is that bad, move now.
I get an apology just because I'm a girl? I guess I'll take it X3 I'm glad you at least think I'm a likeable person.
Yes you get an apology because you are a girl, that is how I was brought up by my parents whom I thought I would never turn into, I still stand by all that I have said though.
What some of us are trying to tell you is that what you are dealing with is par for the course. I don't mean that in a "life sucks, then you die" way. I've been doing IT for 12 years now. I've been in your boat, I know where you are coming from. I've been through the buyout/outsourced process more than once, transitioning from a small help desk to a large one. But while you are planning on leaving your current employer, it sounds like you plan on finding a similar job when you do. I'm trying to give you advice to prevent you from ending up in the same boat.
Here's the thing. You consider yourself a help desk employee. When you started, that may have even been an accurate description. That's probably what they tell the customers they are calling. However, large "help desks" are call centers, plain and simple. This is doubly true if this is an internal help desk.
Management doesn't really care if the issue gets fixed. They don't really care if the caller is happy. They just want to be able to tell their bosses that your department has a 5 minute (or whatever) handle time, a low abandon rate, etc, etc. If they do any sort of First Call Resolution and Customer Satisfaction tracking, it's usually an afterthought and not terribly accurate. Unfortunately this is industry norm.
I've worked at "Help Desks" for web hosting companies with thousands upon thousands of customers. I've worked on internal Help Desks for companies with 50,000 plus employees. The only time I got an "attaboy" for fixing an issue is when it was for somebody with a 3 letter title. Beyond that, the only recognition you are going to get (at best) is for metrics.
You have two choices.
1) Stop caring about fixing the issue. I know how that sounds, but the only people I've ever met that were happy in the kind of role you sound like you are in are the ones that don't get a shit about the people they are talking to. They don't want attaboys, they don't care if the issue is fixed. They come in clock in then clock out 8 hours later. Rinse, repeat. They are happy with that. Personally, I couldn't do that, so I got out of that role.
2) Stop working Help Desks. That's easier than it sounds however. Most "real" IT people don't consider Help Desk's IT either, they consider it a call center. To get out of the Help Desk role, you either need certifications/degree or get lucky and find a job where the roles are blurred (typically a smaller company).
I do believe you can an enjoy a job. I've had a job where I honesty didn't mind going to work. I stayed late to chat with people, I even dropped by on my day off sometimes to say hi to people. However, I don't believe YOU can enjoy the job you are CURRENTLY in. It's simply not compatible with your personality. However the position you are currently in describes pretty much every Help Desk I've ever worked with or dealt with. That's why more and more large companies are outsourcing the "Help Desk" to India.
As someone who cant get work: I suggest the OP suck it up like a big boy. I would murder puppies to get work.
I would murder puppies AS work!
The difference is that I've never had an issue getting a job. Work is easy to find, you just need to know where to look.
Oh I find tons.
Nobody wants to hire me (after they meet me).
:sad: