I'm not even a subscriber yet and I already hate them . I'm moving Austin and the apartment only uses shit warner. No problem I thought! There's no way all the stories that people tell are true. No body could be worse than comcast I thought.
I've spent an hour attempting to become a new subscriber. I only want the internet so I went to the website and attempted to order online. Surprise surprise I look at the charges before finishing and there is a stupid modem rent fee. I looked back and so far I have not found a way to tell them that I have my own and remove the modem fee... Fine, I decided to then just call them and set it up that way. Well I asked what the prices were and the lady quoted me $5 more a month! I mentioned that the website that I'm looking at right now said that for their standard it was only 35 instead of 40 . After 5 mins of checking she concluded that was an old price and not valid. Screw that, I next went to their online chat. I got some Indian guy telling me to go ahead and order with the fee and he will change it before it gets processed .... Yeah no way in hell is that going to work. I will get billed and sent a modem and I'm sure shit warner would do anything to avoid refunding me. I can't wait until Google gets here. /rant
I've spent an hour attempting to become a new subscriber. I only want the internet so I went to the website and attempted to order online. Surprise surprise I look at the charges before finishing and there is a stupid modem rent fee. I looked back and so far I have not found a way to tell them that I have my own and remove the modem fee... Fine, I decided to then just call them and set it up that way. Well I asked what the prices were and the lady quoted me $5 more a month! I mentioned that the website that I'm looking at right now said that for their standard it was only 35 instead of 40 . After 5 mins of checking she concluded that was an old price and not valid. Screw that, I next went to their online chat. I got some Indian guy telling me to go ahead and order with the fee and he will change it before it gets processed .... Yeah no way in hell is that going to work. I will get billed and sent a modem and I'm sure shit warner would do anything to avoid refunding me. I can't wait until Google gets here. /rant