I have a problem concerning my dsl. please look

[edub2006]

hey guys , i have a problem i cant seem to fix. I dont know if anyone will be able to help but here goes.

i recently upgraged my line from 1meg to 6megs . the problem is that my internet speeds is fluctuating from 1 meg to about 5 1/2megs. ( i know this beacuse i run speed test right after another and the speed changes) never reaches 6megs if i do to many things online it complety resets my connection. when im playing xbox live or pc games i lag and times out sometimes. im thinking it might be my modem/router, but im not sure. I have called my isp and they said that its fine. what should i do? anyone have any ideas or point me in the right direction? thanks guys

 

[JackMDS]

First, optimize you TCP/IP, http://www.ezlan.net/Internet_Speed.html

If it does not help try to temporarily, connect your computer directly to the Modem to rule out Router problems.

 

[edub2006]

I have used that optimizing tool before..does me no good. i have tried connecting my computer to the modem directly still problem . any more ideas?

 

[JackMDS]

If it does the same while directly onhe Modem insist that the ISP send a person to check the local installation.

ISPs pretend that they can Fix every thing from their office, which is a Fallacy; many things can go wrong locally without being reflected back to their computers.

 

[dmcowen674]

What DSL Modem is it?

Do you have a Router or is it built in?

Your Modem and Router MTU settings may not be the same causing fragmentation.

 

[tweekah]

You speed tests will never show 6Mbit. They advertise 6mbit as the sync rate and doesn't count for the ~15% TCP/IP overhead.

Answer the above questions and we maybe able to help isolate.

 

[edub2006]

i have a netgear dg32 modem and a d link di-524 router. i set mtu settings to match i still have problem. any other questions? thanks again

 

[tweekah]

Did you have both units prior to speed upgrade?
Which unit is handling the authenticaion? (PPPoE)?

 

[edub2006]

yes i had both units prior to upgrade....the modem is doing the authentication. before upgrade never had probelms on my 1 meg pipe. its like i run a speed test (www.numion.com) and one test ill be at 5.7 megs then ill do a test right after that and ill be at 2.3 then ill do another one and its 3.7 or something like that. Its fluctuating up and down. Ill be downloading a file, it will go fast..then it will slow down..it does not make sense. keep it coming. someone out there can help..

 

[tweekah]

I don't think that is a reliable test site for high speeds... try www.speedtest.net or download a linux iso to see if there is a connection problem.

 

[edub2006]

i haved used speedtest.net as well..same results.

 

[Journer]

there could be a lot of reasons for your problems:

the connection dropping:
most likely your router...

the speed changes:
could be some noise on your lan line
could the the modem
could be other things

heres what i suggest:
reset EVERYTHING to the default settings, the modem, router, and your PC
then hook the modem directly to the PC...make sure u turn off any firewalls you have installed
run some tests, play some games

if you have problems:
it is something related to the line modem or there is some bad software on your PC

if you dont have problems:
hook the router up, do the same thing...

problems:
its probably the router (OR, if you have another PC on the network, there could be a problem with it or it is using too much bandwidth (gamimg, torrents, etc))

no problems:
what else could be wrong? prolly some bad settings on your pc...

hope that helps...