I purchased a Western Digital 250gb hard drive, brand spanking new at a retailer, not OEM. Came with the full box, instructions, IDE cables and everything. I have historically purchased OEM for myself but since this was for a friend, I knew he'd be more comfortable if the HD came from a retailer.
My external HD is the exact same which was purchased over a year ago and has been running strong. I've never had a HD go out on me personally but I know from being in support in the past that it does happen.
This is exactly why this HD problem has me stumped. In my years of experince with hardware and specially HDs, I've never seen nor heard of this problem before. Here is the situation:
Installed new HD for my friend earlier this year. Last week I get a call from him that the HD is no longer accessible and that everything he clicks on it, it asks if you want to reformat it. I confirm this after driving down there and checking everything out, jumpers, IDE cables, and even installed in on my system and reproduce the same problem. If I "right click" and select "properties," I get
this.
The computer manager shows that the hard drive is fine.
I suspect that its a virus problem as he's an older gentleman that will be forever using AOL DSL with Internet Explorer without a firewall. All of his files reside on this HD so I need to get at the data. This situation has open his eyes and have begun listening to me to secure his system down. But hindsight is 20/20 of course.
What do you guys think of this HD? Has anyone seen this before?
My external HD is the exact same which was purchased over a year ago and has been running strong. I've never had a HD go out on me personally but I know from being in support in the past that it does happen.
This is exactly why this HD problem has me stumped. In my years of experince with hardware and specially HDs, I've never seen nor heard of this problem before. Here is the situation:
Installed new HD for my friend earlier this year. Last week I get a call from him that the HD is no longer accessible and that everything he clicks on it, it asks if you want to reformat it. I confirm this after driving down there and checking everything out, jumpers, IDE cables, and even installed in on my system and reproduce the same problem. If I "right click" and select "properties," I get
this.
The computer manager shows that the hard drive is fine.
I suspect that its a virus problem as he's an older gentleman that will be forever using AOL DSL with Internet Explorer without a firewall. All of his files reside on this HD so I need to get at the data. This situation has open his eyes and have begun listening to me to secure his system down. But hindsight is 20/20 of course.
What do you guys think of this HD? Has anyone seen this before?