i love/hate newegg

[imported_whatever]

i ordered a PSU from newegg last thursday (4/11). they have not yet sent it out, so they are upgrading me to free overnight shipping and giving me a $25 gift certificate.
if anyone else has had a big delay, CALL THEM. after i called them yesterday (11/11) morning, the CS guy said that he would call the warehouse and upgrade me to free overnight shipping. this morning (12/11), they actually CALLED ME and said that they would include the gift certificate as well.
of course, it is still on step 2 of 5

 

[Jpark]

i ordered a few things from them last week, and my stuff arrived before they upated their page. And I live across country.

 

[Goosemaster]

Usually they are fantastic. I rememebr hearing something about a flood but I don;t remember the details.

 

[Mr N8]

I ordered some things from them on 11/3, and called them on Wednesday about it, since only half of the order shipped. They just gave me free overnight, not the $25 GC.

This whole problem in their NJ plant is really screwing them up. I hope they get it worked out, soon.

 

[dudeman007]

I LOVE NEW EGG
IT IS TEH $H1T

*END OF THREAD*

 

[trilks]

NewEgg is like crack for geeks.

 

[Derango]

I ordered a hard drive from them on the 2nd, it got back ordered and finally shipped yesterday. The upgraded me to overnight shipping without me even asking, which, I thought was mighty nice of them.

 

[rh71]

I've ordered from them almost a dozen times including some sizeable orders. It's always at step 4 of 5 by the end of the same day.

 

[villager]

Originally posted by: trilks
NewEgg is like crack for geeks.

I agree. Great price on just about anything they carry. Between newegg and amazon, why go out anywhere.

 

[murphy55d]

I ordered a firewire card from them Wednesday morning, it arrived today. It was early as well. FedEx's tracking number had it scheduled for delivery Monday. No complaints.

 

[Lyfer]

Originally posted by: villager

Originally posted by: trilks
NewEgg is like crack for geeks.

I agree. Great price on just about anything they carry. Between newegg and amazon, why go out anywhere.

Agreed.

 

[cirthix]

newegg is awesome. last time i ordered 2400mobiles (their site said the wrong speed by 133mhz), they took them back, paid shipping both ways, and then we paid an extra 20 bux or so to get 2600 mobiles (my bro and i each ordered one). other times we've ordered, we've had no problem and great prices. the new ones oc'd way more too

 

[mobobuff]

Originally posted by: whatever
i ordered a PSU from newegg last thursday (4/11). they have not yet sent it out, so they are upgrading me to free overnight shipping and giving me a $25 gift certificate.
if anyone else has had a big delay, CALL THEM. after i called them yesterday (11/11) morning, the CS guy said that he would call the warehouse and upgrade me to free overnight shipping. this morning (12/11), they actually CALLED ME and said that they would include the gift certificate as well.
of course, it is still on step 2 of 5

Wow, that's awesome :thumbsup:. I think they had a warehouse flood of some sort that's causing delays, but that's great that they're trying to make everyone happy. I love Newegg, their prices could get a good deal higher and I would still use them.

 

[eBauer]

Originally posted by: whatever
i ordered a PSU from newegg last thursday (4/11). they have not yet sent it out, so they are upgrading me to free overnight shipping and giving me a $25 gift certificate.
if anyone else has had a big delay, CALL THEM. after i called them yesterday (11/11) morning, the CS guy said that he would call the warehouse and upgrade me to free overnight shipping. this morning (12/11), they actually CALLED ME and said that they would include the gift certificate as well.
of course, it is still on step 2 of 5

I got a message on the answering machine this morning stating the same thing (sorry for the delay, overnight shipping, free $25 gift certificate) I was surprised, as I haven't even contacted them about the order I had placed monday that still reimains on step 2.

Edit: Newegg just called again (for whatever reason), this time another rep - she mentioned Warehouse #7 has been having technical difficulties, which is the cause of the delays.

 

[imported_whatever]

well they actually shipped out today at about 6pm, so i am happy with them.
i would say it is worth being a week late for $25.

 

[MDE]

I ordered an NV5 Silencer over the weekend and got it Wednesday (shipped from NJ) when FedEx's tracking page said the target delivery date was Thursday. I was kinda worried that it might get delayed but everything worked like clockwork.