Hi, for those of you who work at circuit city or have used the extended warranty plan, can you explain to me how it works? I purchased a PDA almost two years ago with a 2 year extended warranty, the manufacture's warranty ran out, but there's another year on the extended. My Jornada 568 just died and it is extremely critical that I get a replacement for work. I can't afford to have it out of comission for more than a few days. Anyways, should I buy a new one or how long does it take for circuit city to fix it or replace it? I spent almost $100 on the plan. Thanks in advance.