What the big problem is, it's their support. Their support and customer service is really, really, really bad.
To give you an example, I bought a g71gx gaming notebook, which by the way it's over a thousand pounds, after reading some statistics that Asus notebooks have the least risk of failure... what the statistic didnt say is what happens if you just stumble with a failure.
My computer came out bad, as bad as it can be, it failed four times in one year and the way they have been dealing with it is even more pathetic. One of the times, they "fixed" a bad screen flicker and came back to me worse than it went; the screen didnt turn on at all
At that point I begged them to replace the computer, one because they just couldn't fix it right, two because I knew it was a lemon and I wanted one that worked reliably for at least four years, but they said to me that they had to fix it at least three times before replacing it so I agreed, as long as it was well done.
And so now after four more months, it has been four times because now the computer doesnt even turn on and their excuse is that they cannot replace the computer because I bought it in Canada and I am in the UK, even though they offer global warranty.
Then they give you a "land address" so you can send normal letters to complain, just to delay more I guess until the warranty expires because I am sure that will not do anything, even though I already sent it.
I have never dealt with such an incompetent customer service in my life, and the company has no responsibility whatsoever for its customers, even though I was an enthusiast and I was always recommending their products to other people and was a loyal customer.
If you ever feel like buying Asus never spend more than 300 dollars on them, because they don't deserve it and because it is too much of a risk. It's better to buy Toshiba, Samsung, or Apple, much more respectable and responsible companies and if you can avoid them all together, do it.
I am still waiting for their reply, they keep saying to me my issue has been escalated, but I know what they will tell me soon enough, another BS excuse and my computer will not be replaced, but repaired precariously, only to break in three months, or worse, when the warranty is over, then I am left with a crap useless computer.