I got a (clearly) counterfeit toner cartridge from an Amazon marketplace seller last month and left a review saying as much. Amazon refused to publish it, citing their standards. Near as i could tell their standards say you have to review the product, not the seller. So I then posted a review of the seller saying they sold counterfeit goods. That seller review vanished in a day or so, with no cause given.
...
That is a serious problem with Amazon. Sellers need their feet held to the fire if they are sending out counterfeits, pale imitations, or ... say, watered-down cologne. However describing product in a seller review is grounds for suppression. I've had seller feedback suppressed before. Strange how they suppress the bad ratings that discuss product, but allow stellar ratings that discuss the product. Just browse
seller feedback and you'll see a high percentage rating
a product instead of the seller, feedback that needs to be deleted but isn't because, hey, it's 4 or 5 stars.
I say revealing your Seller is a vital component of any product review. It's crucial info for any buyer deciding which seller to order from. In fact, I emailed Amazon this suggestion, recommending they auto tag every review with the seller name, or at LEAST prompt reviewers to include the seller when composing reviews.
It would be awesome if you could group all product reviews by seller, no? :awe: