IBM 75GXP CRC... Dying?

Thyme

Platinum Member
Nov 30, 2000
2,330
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0
My IBM Deskstar 75GXP I bought in January is giving me Cyclic Redundancy Check Errors (CRCs) on several files/tasks. It's also making the dying-disk-esque noises before it gives me those errors. Does this mean my drive is already dying? Is there anything I can do or should I copy all that I can and RMA?
 

Dufusyte

Senior member
Jul 7, 2000
659
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0
There is a known design flaw in the 75gxp series. Dunno if this is what you are seeing...
 

Mungla

Senior member
Dec 23, 2000
843
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71
Is this one of the 45GB versions? I've been running 30GB and 75GB versions of the IBM 75GXP in my home system since the drives came to market, I haven't had a single problem with them. Wasn't the design flaw only related to the 45GB version?
 

Thyme

Platinum Member
Nov 30, 2000
2,330
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<sigh> It's the 45GB version. Anyone have a link to the flaw? My search was too generic I think.
 

Robor

Elite Member
Oct 9, 1999
16,979
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76
I've got a pair of the 45 GB versions. One heavily used in main system and the other as backup storage on another system. I'm okay so far.

I did have a 30GB drive &quot;fail&quot;. My dumba$$ broke a small piece off the bottom trying to remove it from the case through the floppy opening. I know, I'm stupid and lazy. Anyway, IBM's support was absolutely fantastic. Cross shipped me a replacement. I like IBM &amp; their drives.

Rob
 

Picard

Banned
May 2, 2001
12
0
0


<< <sigh> It's the 45GB version. Anyone have a link to the flaw? My search was too generic I think. >>



That would be no. There is no link to any reliable info pertaining to any alledged &quot;flaw&quot; in the IBM 75GXP drives. It an unsubstantiated rumor. There is no known issue with IBM 75GXP drives.

However, there are known issues that can cause these hard drive problems:

1. Using a UDMA 100 drive in UDMA 100 mode on a UDMA66 or UDMA33 IDE Controller.

comments. Backward compatibility with IDE has never been 100%, and IBM has long recommended changing the mode to match the controller.

2. Using a UDMA66 drive in UDMA66 mode on a UDMA33 IDE Controller.

See comments at item 1.

3. Using Highpoint controller with IBM 75GXP series drives(or comparable drive from other manufacturers.).

This is a known issue. The suggested fix is to disable DMA. Might be able to set the hard drive mode lower(i.e. udma100 to udma66, or 33) instead.

Using VIA UDMA100 IDE Controller.

This is a known issue. Compatibility has long been a shortcoming of VIA chips. Suggested fix is the same as for the highpoint controller.

4. Using a 7200 RPM IDE drive on a 600MHZ or faster PC with Windows 98SE or ME without Microsoft's Window IDE Hard Drive Cache package to address PCs shutting down before the cache has written to disk.

This too is a known issue. The fix is to install the patch availble through Windows Update.

5. Using outdated drivers.

Comments. Everybody here should know this. Check for new drivers regularly.

All of these issues have contributed to problems people claim rest entirely with the 75 GXP drives. In reality, the problem is much bigger than that, with several contributors. Blaming it on the 75GXP is scapegoating, which is a device of the simple minded; a people that have difficulty with complicated issues which this is. IBM is not at fault, rather, their drive is the victim. I should point out, IBM drives aren't the only casualties, but some very vocal and persistent persons put it at the frontline and have kept it there since.
 

Davegod75

Diamond Member
Jun 27, 2000
5,320
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run the drive fitness test and prepare for an RMA.


Anyone know if IBM will start handing out 60GXP's as replacements. That would be nice
 

subman

Senior member
Oct 9, 1999
431
0
0
Picard

I have 2 IBM 75GXP 30g drives - one died in 5 days and the second one died 2 days back. I bought these drives exactly one month back. These drives are connected to a Promise ATA66 controller. I also have 2 Seagate 17g drives in the same computer connected for over a year to my ASUS P3BF's ATA33 controller abd they are still working perfectly. I have a 350w SMPS and Motherboard Monitor shows its voltages as quite accurate and steady.

In my 20 years of computing I have never before had a Drive fail on me - and now 2 drives in one month. IBM - never again.
 

Thyme

Platinum Member
Nov 30, 2000
2,330
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Computer froze and won't boot up. I'm going to see if I can borrow a drive to install windows and boot off of and get any files I didn't get, maybe run the tests, then RMA (or just RMA if I can't get a drive to borrow). <Big Sigh>
 

Mungla

Senior member
Dec 23, 2000
843
0
71
Could it be that the 75GXP models don't like to run on controllers that are slower than the ATA5 (100Mb/s)? That doesn't make sense, but you never know.
 

Mungla

Senior member
Dec 23, 2000
843
0
71
I'm just wondering if anyone has a 75GXP that has failed while using a Promise Ultra100 PCI controller or an onboard Promise Ultra100 controller.
 

TunaBoo

Diamond Member
May 6, 2001
3,280
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I ran my 60GXP for a few days on a ata 66 controller. SLOWER than dog, my 5400 drive beat it. On my highpoint ata 100, I am smooth sailing.

BTW - does anyone run a single 75 GXP drive on a abit kt7-raid highpoint controller? With a 40 gig 60GXP I get scores from 20,800 to 21,200 I believe. I wonder how this compares to 75GXP (Should be very close, but not identical).
 

Cknyc

Golden Member
Oct 10, 1999
1,321
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0
My 30 gig 75gxp is running great on my 440bx ide controller. I have had this drive since the drives came out.
 

Mungla

Senior member
Dec 23, 2000
843
0
71
I love my 75GXPs, I won't part them from my system for quite a long time. I'm actually debating whether I should buy another 30GB and put the two in RAID0.

Under Sisoft Sandra, both of my 75GXPs score anywhere between 22-24k. My 75GB version actually scores better than my 30GB, and each have about the same percentage of disk space used.
 

MattStone

Golden Member
Jan 3, 2000
1,681
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0
My machine is in the shop being fitted with a 60 gig 75GXP...I needed to get some crap done to it, that i couldn't do...so I figured I'd throw that in at the same time.

But...now that I'm hearing all of this compatiblity crap...is anyone running it on an MSI K7T Pro? Does it work?

I've had three 40 Gig Maxtor's go bad on me in the last year...none of which worked longer than a month before failing...so I don't want to go through that again.
 

Picard

Banned
May 2, 2001
12
0
0
Subman


<< Picard

I have 2 IBM 75GXP 30g drives - one died in 5 days and the second one died 2 days back. I bought these drives exactly one month back. These drives are connected to a Promise ATA66 controller. I also have 2 Seagate 17g drives in the same computer connected for over a year to my ASUS P3BF's ATA33 controller abd they are still working perfectly. I have a 350w SMPS and Motherboard Monitor shows its voltages as quite accurate and steady.

In my 20 years of computing I have never before had a Drive fail on me - and now 2 drives in one month. IBM - never again.
>>



Not really sure why you addressed me in your post, but I'll respond anyway. Only two drives in 20 years is quite a record. I've seen dozens of drives fail. Of course, I work in IT, so I'm likely to see more. Most of the drives I have seen fail are seagates and western digital, followed by fugitsu and hitachi. Have yet to see an IBM drive fail. Personally, I've had one drive fail on me six years ago, a Conner drive, but that was due to a faulty power connector on the Power supply - not the drive's fault.

You mentioned that the two drives that failed were connected to a Promise ATA66 controller. Did you change the drive's modes to ata66? Seems to me there were issues with the Promise Ultra66, can't recall what they were. Did you keep the drivers and firmware up to date?

Those seagate drives are not ATA100 are they?

I have two IBM Deskstar 5 HDs, one at 2.1 GB and one at 3.2 GB, that have been in use since 1996. I also have two IBM 6.4GB drives in use since 97. I also have 1 IBM 14GXP(7200RPM) in use since they came out(Spring 1998, I think). Also, two Western Digital Expert 18GB(7200RPM, and made by IBM) that have been used on various controllers(always set to the same mode as the controller)that I sold to a workmate are still in use after just over two years. Lastly, I have 2 IBM 75GXP drives on a Promise Fasttrack66 for just over a year(drive mode changed to ATA66, most recent firmaware and drivers) with never a hiccup. A western digital 850 MB drive I used to have years ago, but gave to my brother, died a couple years after I gave it to him.

To everybody else, pay attention. You will notice that no one will post a link to any official and reliable information on the alledged issue with IBM 75GXP drives. they will merely relate what they believe their experience to be - and in that you will notice only minimal details - and they will pass along second hand stories. I urge you to challenge them. You will find that most, or rather, all, have done very little, or rather, nothing at all, to confirm, or derive, the cause of the drive failure. They all assume that because the drive crashed, the drive is defective. In fact, in many cases, the drive has not failed at all, it is just corrupted, and a wipe would restore it. Also, note that some will say they had the same model fail over and over, and fail to even comprehend any possibility that there is something wrong with their configuration that's causing the problem, and until they acknowledge that, and change it appropriately, the drive will continue to crash. Also, you will note that none of them will have any credentials relating to IT. They are generally users that have in the recent past learned to put together a pc, but don't really know how to troubleshoot, or have any experience to aid in the process of trouble shooting. Lastly, you will note that they will not listen to anything you have to say.
 

Picard

Banned
May 2, 2001
12
0
0


<< I ran my 60GXP for a few days on a ata 66 controller. SLOWER than dog, my 5400 drive beat it. On my highpoint ata 100, I am smooth sailing.

BTW - does anyone run a single 75 GXP drive on a abit kt7-raid highpoint controller? With a 40 gig 60GXP I get scores from 20,800 to 21,200 I believe. I wonder how this compares to 75GXP (Should be very close, but not identical).
>>


you might try enabling DMA the next time you try your 60GXP on the ata66 contoller. Also, be sure to use IBM's utility to change the drive's mode to ata 66 if you should do that again.
 

Picard

Banned
May 2, 2001
12
0
0


<< My machine is in the shop being fitted with a 60 gig 75GXP...I needed to get some crap done to it, that i couldn't do...so I figured I'd throw that in at the same time.

But...now that I'm hearing all of this compatiblity crap...is anyone running it on an MSI K7T Pro? Does it work?

I've had three 40 Gig Maxtor's go bad on me in the last year...none of which worked longer than a month before failing...so I don't want to go through that again.
>>



I suggest you change the drive's mode to ata66 using IBM's utility. The drive will work fine at that setting. I can't confirm that there is an issue with the k7t pro, except to point out that you had three drives fail already. Changing the drive to ata66 mode will not affect transfer rate since the VIA ata 66 controller has a max speed of 33MB/sec(this info based on published reviews of the product, not VIA, which publishes a spec of 66MB/sec). It won't have an affect on chached speed either, for the same reason. It is likely that the issue you had with the Maxtor drives is the same people are claiming for the 75GXP. That being so, since you already know it could happen, as it already has, take these steps to prevent the same happening to your new drive. Also, make sure you have the most recent BIOS and drivers for you K7T Pro. Lastly, if you are using Microsoft Windows 98SE or ME, go to windows update and install the hdd cache package.
 

CrashX

Golden Member
Oct 31, 1999
1,125
0
0
FWIW Thyme, I also had a 45GB 75GXP. It too died. Mine was after about three months of use. I wasn't too happy about that. I ran the util once and repaired it. It ran for another month and then started clicking and getting errors again. This time I RMAed.

BTW, this isn't the first time I have heard lots of people complaining about 75GXP's dying prematurely. IBM may not admit it, but I wouldn't be surprised if these drives did have a design flaw.
 

MattStone

Golden Member
Jan 3, 2000
1,681
0
0
Of the Maxtors that I had go bad on me, only one was on the MSI board. One was on an Intel 440bx, and the other was on a Soyo 6ba+...so I don't think it was something that I was doing.

I'll make sure I change those settings...thank you so much for the suggestions.
 
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