Hi folks. I'm partially writing this to vent and gather some advice.
I purchase an IBM Thinkpad X40 brand new from my university store back in December. When I finally got it, it had a dead pixel about 1'' from the center of the screen. Unsatisfied with this result, I waited another few weeks for an exchange.
The day my exchange came in everything looked okay until I discovered three dead pixels which showed up on a dark background. This was unacceptable so I went in for another exchange.
Come today, I open up my third, brand new IBM X40 notebook computer. What do you know, the first thing I see is a red dead pixel on the edge of the screen this time. What are the odds of getting three imperfect laptops in a row?
So now I'm really frustrated. I chose IBM for quality, and I paid a premium price for a premium and perfect product. I'm sick of this crap -- it's wasting my time and effort. Anyone have any advice? Should I keep returning these until I get a perfect one? I'm planning on calling IBM directly and expressing my anger.
For the record, I've owned five LCD screens. A Sony VAIO (1400x1050), Dell 1800FP (1280x1024), Hyundai L70S (1280x1024), Toshiba laptop (1024x768), and a Dell 2001FP (1600x1200). Not one of these had a dead pixel.
Thanks in advance,
David
I purchase an IBM Thinkpad X40 brand new from my university store back in December. When I finally got it, it had a dead pixel about 1'' from the center of the screen. Unsatisfied with this result, I waited another few weeks for an exchange.
The day my exchange came in everything looked okay until I discovered three dead pixels which showed up on a dark background. This was unacceptable so I went in for another exchange.
Come today, I open up my third, brand new IBM X40 notebook computer. What do you know, the first thing I see is a red dead pixel on the edge of the screen this time. What are the odds of getting three imperfect laptops in a row?
So now I'm really frustrated. I chose IBM for quality, and I paid a premium price for a premium and perfect product. I'm sick of this crap -- it's wasting my time and effort. Anyone have any advice? Should I keep returning these until I get a perfect one? I'm planning on calling IBM directly and expressing my anger.
For the record, I've owned five LCD screens. A Sony VAIO (1400x1050), Dell 1800FP (1280x1024), Hyundai L70S (1280x1024), Toshiba laptop (1024x768), and a Dell 2001FP (1600x1200). Not one of these had a dead pixel.
Thanks in advance,
David