IBM T42 - No Sound! Why?

[Bidhere23]

I am not sure if my sound card has gone south for the winter or it might be another reason. I have an IBM T42 and there is no sound. I reinstalled XP and have the latest and greatest drivers--which say all the sound drivers are working properly and I still have no sound. I tried using headphones and there was no sound.

Does anyone have any ideas? If it is a bad sound card does anyone know how to replace it?

Thanks,
Bidhere23

 

[NathanBWF]

Does your device manager show any devices that have a yellow exclamation point associated with them?

What if you plug in any speakers, do you get sound?

Do you have any other software installed (either IBM or other) that controls your sound volumes and what not that could have your speakers muted, or set very low?

 

[Bidhere23]

No, all the drivers and devices are working properly according to the Hardware Manager. I don't have external speakers but headphones didn't yield any sound either. I do have IBM's SoundMax Control Panel also installed but it is configured properly. It actually will pick up sounds from my microphone.

 

[kdc914]

Just above the laptop keyboard are the volume up/down/mute buttons. Press the volume up button a half dozen times to make sure you don't have "hardware mute" turned on or the hardware volume turned all the way down. If you do, it may or may not show up as muted in system tray but will definitely show as perfectly fine in device manager because it IS working, just muted.