LoL! This happened at work today...
My boss was cussing up a storm - had 3 instances of IE running - all three locked up, of course.
I took the mouse and said, "Let's see if you have Adobe Flash Player 10 running".
His machine was sluggish as hell with the browser(s) locked up, but the CP finally came up. Sure enough, Flash Player 10 was installed, so I deleted it and BOOM - the browser(s) started responding. Then, I installed Adobe Flash Player 9 for him, and all was golden!
Heh! He just sat there all squinty-eyed with his mouth hanging wide open...
"How did you know about that?"
"What can I tell you? I'm a genius!", as I casually walked away.
Thanks, guys!!!