Install Problems

[pugh]

Running Win Xp home (upgrade)

I'am having probs trying install games now. Dont know how this happened but started sunday . I'm getting Error messages Like " An installation support file could not be installed. Catastrophic failure.

Autorun.exe - Entry point Not found
The Procedure entry point flushfile budfers could not be loaded in the dynamic link library KERNEL32.dll.

also while trying to run Win xp setup again i get this

Setup.exe - entry point not found

The procedure entry point RTlUnuind could not be located in the dynamic link library Kernel32.Dll.


this happens when i try too run the setup in Medal of honor or the last one being windows setup. Iam at the point where i can't install software anymore.
Anyone know what could be going on ?

 

[Joemonkey]

are you using an nvidia video card? if so

"To resolve this issue, download and install the latest driver for your NVIDIA video adapter. For information about how to download and install NVIDIA drivers, visit the following NVIDIA Web site"

that's straight from the microsoft knowledge base

also says it may have to do with autorun being off, or if you have ez cd creator installed, or winXP doesn't recognize it

 

[pugh]

i have a geforce 4 card and the drivers are the latest . no ez cd installed. Win xp always has recognized Medal of honor as well as other games that i have run. all of a sudden i cant install any game that I try to load up. Anyone else have any ideas ?

And auto has always been off and never caused a problem . Iam stuck with no ideas on what to do.

 

[jackschmittusa]

The cd drive laser may be dirty of the drive may have partially failed. If you have an additional drive in the machine try loading from it.

 

[pugh]

nope both drives are clean.. no game will install.. i get those errors i mentioned above.

 

[Sephiroth]

You said you did an Upgrade to get Windows XP Home?

What OS did you have before?

I know this isn't happy news but when you upgrade from one OS to another, (instead of doing a fresh install), you almost always run into problems down the road.

Not sure if that's the problem here though.

Are you able to read data from CD's but not install or does it not recognize anything on the CD's?

If you're able to read stuff off the CD, you may try to copy everything to your HD. This won't work with the most recent games though.

 

[pugh]

Originally posted by: Sephiroth
You said you did an Upgrade to get Windows XP Home?

What OS did you have before?

I know this isn't happy news but when you upgrade from one OS to another, (instead of doing a fresh install), you almost always run into problems down the road.

Not sure if that's the problem here though.

Are you able to read data from CD's but not install or does it not recognize anything on the CD's?

If you're able to read stuff off the CD, you may try to copy everything to your HD. This won't work with the most recent games though.

No not an upgrade at all..the disk is the upgrade disk.. not full edition. I know about the old Os to a upgrade details. anyone that has some good knowledge on this problem able to help me? thanks all that tried but all of the solutions are not it (

 

[earthman]

Here is my suggestion: download something that installs from the hard drive, does that work? If the problem is only happening on installs from CD, and you have more than one CDROM and assuming they are not both defective, then you have an issue with the IDE cable, (if they are on the same one), the IDE controller, the IDE driver, busmaster driver, or part of the OS that is used to translate data from the CDROM to the rest of the system. Its not impossible that a part of the OS is damaged or corrupted, it may just be one small part, but its a part you need. If thats the case, you won't be able to run setup from the cd from Windows. Can you run it from a CDROM boot?

 

[pugh]

earth man im gonna cry (

ok i just put in NOLF 2 (kate archer) and this is what happened after i click on the setup file...

The installsheild Engine (ikernal.exe) could not be installed. (0x10000)


that message came up from a pop up box and wants me to click ok..

You know I really dont understand where all is this is coming from.(

 

[earthman]

You're not answering the questions...

1. Can you read data CDs OK?

2. Can you run programs and setups from the hard disk OK?

3. Have you tried changing your CDROM cable?

4. Have you tried running Windows Setup from the bootable CD?

You also need to run Windows Update, to make sure your system is up to date, and a virus scan as well.

If you are more specific, we might be able to help more. Error messages don't neccesarily help.

 

[pugh]

Originally posted by: earthman
You're not answering the questions...

1. Can you read data CDs OK?

2. Can you run programs and setups from the hard disk OK?

3. Have you tried changing your CDROM cable?

4. Have you tried running Windows Setup from the bootable CD?

You also need to run Windows Update, to make sure your system is up to date, and a virus scan as well.

If you are more specific, we might be able to help more. Error messages don't neccesarily help.

1. Yes
2.yes
3.no
4.yes

I keep my computer updated religiously too ). forgive me for being so limited in my earlier information( heh im learning everyday )
Looks like i found the culprit too.. My Cd rom is going bad it seems. Once I took the cd off the cable and made my Cdrw the main , everything loads up fine now. I was able to reload games and also i can run windows setup from my disk . Thanks all for your help guys .

 

[ScrapSilicon]

Originally posted by: jackschmittusa
The cd drive laser may be dirty of the drive may have partially failed. If you have an additional drive in the machine try loading from it.

Originally posted by: pugh

Originally posted by: earthman
You're not answering the questions...

1. Can you read data CDs OK?

2. Can you run programs and setups from the hard disk OK?

3. Have you tried changing your CDROM cable?

4. Have you tried running Windows Setup from the bootable CD?

You also need to run Windows Update, to make sure your system is up to date, and a virus scan as well.

If you are more specific, we might be able to help more. Error messages don't neccesarily help.

1. Yes
2.yes
3.no
4.yes

I keep my computer updated religiously too ). forgive me for being so limited in my earlier information( heh im learning everyday )
Looks like i found the culprit too.. My Cd rom is going bad it seems. Once I took the cd off the cable and made my Cdrw the main , everything loads up fine now. I was able to reload games and also i can run windows setup from my disk . Thanks all for your help guys .