Intel processors crashing Unreal engine games (and others)

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Bencher

Junior Member
Apr 21, 2022
12
5
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Literally, problem is still there.



I assume future UE5 game would have same fate on Raptor CPU.
Honestly, how hard can it be to troubleshoot? I don't have a 14900k anymore - had no issues when I had it - but this should be relatively easy to solve. Cap the clockspeeds, see if the issue continues. Cap the power, test again. Cap the amp limits, test again. I don't understand what the heck is intel doing taking that long, unless the issue isn't with the CPU itself this should have been solved already
 
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Jul 27, 2020
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Maybe that site can now receive legal "threats" or "incentives" to take that VERY damning article down?
 
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Jul 27, 2020
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Honestly, how hard can it be to troubleshoot?
The problem could be that their very best engineers are fully engaged on validating their upcoming CPUs for launch. We've seen with MTL that they find it very hard these days to maintain their launch schedules so making do with half baked launches where the firmware still isn't up to snuff.

The other possibility is that someone very high up is to blame for all these problems but that someone is also instrumental for Intel's future so they are trying to wait out the storm and just hoping that not a lot of people will run UE5 games.
 

Bencher

Junior Member
Apr 21, 2022
12
5
51
The problem could be that their very best engineers are fully engaged on validating their upcoming CPUs for launch. We've seen with MTL that they find it very hard these days to maintain their launch schedules so making do with half baked launches where the firmware still isn't up to snuff.

The other possibility is that someone very high up is to blame for all these problems but that someone is also instrumental for Intel's future so they are trying to wait out the storm and just hoping that not a lot of people will run UE5 games.
Small company issues, tough luck.

How much manpower is needed to solve this? I mean seriously, give me a 14900k and a motherboard from each vendor and I'll find out the cause for Intel, free of charge.
 
Jul 27, 2020
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How much manpower is needed to solve this? I mean seriously, give me a 14900k and a motherboard from each vendor and I'll find out the cause for Intel, free of charge.
Make this same offer on their community forums. You might get lucky. I once got lucky benching their Ice Lake server platform for free.
 
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Markfw

Moderator Emeritus, Elite Member
May 16, 2002
25,749
14,781
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Small company issues, tough luck.

How much manpower is needed to solve this? I mean seriously, give me a 14900k and a motherboard from each vendor and I'll find out the cause for Intel, free of charge.
Why each vendor ? never been reported on AMD. Unless you mean everybody that sells Intel.
 

IEC

Elite Member
Super Moderator
Jun 10, 2004
14,362
5,025
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I can confirm that The First Descendant thrashes your CPU on shader compilation (and also decently during game). Despite having overkill water cooling on my 7800X3D it will briefly send fans full blast and hit 77°C.


I have however had 0 crashes. Unlike the author in the article who had 7 in less playtime.
 

KompuKare

Golden Member
Jul 28, 2009
1,075
1,120
136
Maybe that site can now receive legal "threats" or "incentives" to take that VERY damning article down?
Pretty sure big media outlets have been leaned on to keep this quiet.
Or they just think reporting on it will burn bridges to Intel PR.
Still waiting for ComputerBase.de to publish those before and after benchmarks they promised!
But they are like that. When the lack of BIOS updates for older AM4 was a story, I posted on their forums and did get a response.. Sort of. Basically: "don't rock the boat or vendors won't talk to us".
 
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Markfw

Moderator Emeritus, Elite Member
May 16, 2002
25,749
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Motherboard from each vendor. Meaning all AIBS, asus / msi / giga/ asrock etc. What does AMD have to do with anything?
I did not understand what you mean,t, you just said vendor, not motherboard vender, there is a big difference,
 

TheELF

Diamond Member
Dec 22, 2012
3,993
744
126
Honestly, how hard can it be to troubleshoot? I don't have a 14900k anymore - had no issues when I had it - but this should be relatively easy to solve. Cap the clockspeeds, see if the issue continues. Cap the power, test again. Cap the amp limits, test again. I don't understand what the heck is intel doing taking that long, unless the issue isn't with the CPU itself this should have been solved already
The problem is that the issue only happens under heavy overclock with all safeties removed with settings that are way beyond anything that intel allows.

And if they do heavily overclock a (any number of) CPU and notice that it crashes, how do they make sure that it was the CPU and not anything else in the system?!
How would you do that, since you offered?!
 

In2Photos

Golden Member
Mar 21, 2007
1,687
1,693
136
Honestly, how hard can it be to troubleshoot? I don't have a 14900k anymore - had no issues when I had it - but this should be relatively easy to solve. Cap the clockspeeds, see if the issue continues. Cap the power, test again. Cap the amp limits, test again. I don't understand what the heck is intel doing taking that long, unless the issue isn't with the CPU itself this should have been solved already
You seem to think Intel wants to solve it. If they solve it they have to admit there was a problem. And they don't seem to want to do that. After all they tried to pin it on board partners already.
 
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Bencher

Junior Member
Apr 21, 2022
12
5
51
The problem is that the issue only happens under heavy overclock with all safeties removed with settings that are way beyond anything that intel allows.

And if they do heavily overclock a (any number of) CPU and notice that it crashes, how do they make sure that it was the CPU and not anything else in the system?!
How would you do that, since you offered?!
Are you being serious right now? Have you ever overclocked any part of your PC? How do you make sure it's stable after you overclock? That's exactly how I'd go about figuring out the issue. Isolating all the probable causes one at a time. Stock CPU with XMP off, check if it still crashes. Underclock the cache , check if it still crashes. Push some extra voltage, see if it still crashes. It's really, really, really not that hard.

Or to flip the question, Intel has been shipping CPUs that haven't been crashing for 30 years. How did they manage that before?
 

Ranulf

Platinum Member
Jul 18, 2001
2,409
1,308
136
I can confirm that The First Descendant thrashes your CPU on shader compilation (and also decently during game). Despite having overkill water cooling on my 7800X3D it will briefly send fans full blast and hit 77°C.

View attachment 102307
I have however had 0 crashes. Unlike the author in the article who had 7 in less playtime.

The irony that the beta for this game ran ok for me several months ago on a 4790k. The minimum is a ivy bridge i5 and a fx-8350.
 

TheELF

Diamond Member
Dec 22, 2012
3,993
744
126
Isolating all the probable causes one at a time
You can't do that, master brain, every time you reduce the performance of any of the components you also take off some of the pressure from every other component.
Reducing one thing at a time is good if you want to make YOUR system stable for YOU, but it doesn't tell you anything about which component was to blame because you take pressure off of all of them at the same time.
 

Bencher

Junior Member
Apr 21, 2022
12
5
51
Hmmm, so what settings exactly does Intel allow?
Well regardless of what intel allows, running power and Amp unlimited is flirting with degradation, especially at tasks like cbr, ycruncher or shader compilations that are causing these crashes. Is intel at fault for allowing aibs to ship their cpus with these settings? Maybe, but at the end of the day, if you are buying a k cpu and a z mobo, you should have the common sense to not be running ycruncher on a loop at 400 watts cause your chip will just die.

From my testing, even very light loads (under 100 watts) at 1.4 volts cause immediate and obvious degradation within a couple of minutes. I did not expect it at all cause I thought amps and not voltages are the main chip killers but it wasn't the case.
 
Jul 27, 2020
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From my testing, even very light loads (under 100 watts) at 1.4 volts cause immediate and obvious degradation within a couple of minutes. I did not expect it at all cause I thought amps and not voltages are the main chip killers but it wasn't the case.
How did you notice that the CPU degraded? Did you RMA it afterwards or still using that degraded CPU?
 

Bencher

Junior Member
Apr 21, 2022
12
5
51
How did you notice that the CPU degraded? Did you RMA it afterwards or still using that degraded CPU?
OH it was pretty obvious. My 24/7 settings were 4.9 / 4 / 4 at 1.06 voltages. Been runing them for around 2 years now.

A couple of weeks ago after running a light workload for 3-4 minutes at 1.4 volts I had to drop to 4.9/4/3.7 at 1.12 volts to even boot into windows.

The I decided to give It another go at 1.45 volts. After 3-4 minutes running the same test ( still under 100 watts, very lightweight) I needed 1.16 volts and now my cache is stuck to 3.6 ghz. Anything higher it keeps crashing.

I'm still using it since I'm still far below the stock 1.26 stock voltage that the cpu ships with, so I'm not even sure it's actually RMAable.
 
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Markfw

Moderator Emeritus, Elite Member
May 16, 2002
25,749
14,781
136
Are you being serious right now? Have you ever overclocked any part of your PC? How do you make sure it's stable after you overclock? That's exactly how I'd go about figuring out the issue. Isolating all the probable causes one at a time. Stock CPU with XMP off, check if it still crashes. Underclock the cache , check if it still crashes. Push some extra voltage, see if it still crashes. It's really, really, really not that hard.

Or to flip the question, Intel has been shipping CPUs that haven't been crashing for 30 years. How did they manage that before?
First. Yes Intel has been stable for many years in the past. UNTIL Alter lake and later( 12xx,13xx,,14xx series) and thats because those are all factory overclocked to some degree. Intel had to, to keep the crown for most things.

As to your suggestions on Overclocking, here is the root of the issue. 99% or more of all users, buy or assemble their PC, then run it. They don't know how or care to overclock. But in the case of these, thats already a factory "feature". So 99% of all users see a problem with these under heavy sustained load. (percent having the problem was using those who don't adjust BIOS, not the actual number of users)
 

Bencher

Junior Member
Apr 21, 2022
12
5
51
First. Yes Intel has been stable for many years in the past. UNTIL Alter lake and later( 12xx,13xx,,14xx series) and thats because those are all factory overclocked to some degree. Intel had to, to keep the crown for most things.

As to your suggestions on Overclocking, here is the root of the issue. 99% or more of all users, buy or assemble their PC, then run it. They don't know how or care to overclock. But in the case of these, thats already a factory "feature". So 99% of all users see a problem with these under heavy sustained load. (percent having the problem was using those who don't adjust BIOS, not the actual number of users)
There are no issues AFAIK on alderlake. They weren't even particularly highly clocked, the highest clocked alderlake was at 4.9 ghz.

I get that most people don't dwell into the bios, but then they shouldnt be buying k, ks and z mobos.
 

Markfw

Moderator Emeritus, Elite Member
May 16, 2002
25,749
14,781
136
There are no issues AFAIK on alderlake. They weren't even particularly highly clocked, the highest clocked alderlake was at 4.9 ghz.

I get that most people don't dwell into the bios, but then they shouldnt be buying k, ks and z mobos.
my 12700F would run as high as 300 watt usage at time, and I got rid of it before I could find out, so yes, that one is only a maybe. BUT the point of my post of that definitely, the 13xx and 14xx are WAY overclocked. from the factory and thats the center of the problem. If there was ANY motherboard that had reasonable bios defaults, they would not sell, as they would be so far in performance compared to the other MFG's.
 
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KompuKare

Golden Member
Jul 28, 2009
1,075
1,120
136
my 12700F would run as high as 300 watt usage at time, and I got rid of it before I could find out, so yes, that one is only a maybe. BUT the point of my post of that definitely, the 13xx and 14xx are WAY overclocked. from the factory and thats the center of the problem. If there was ANY motherboard that had reasonable bios defaults, they would not sell, as they would be so far in performance compared to the other MFG's.
That is the crux why months after this came to light, Intel have not been "able" to provide a fix.

Never mind that any such "fix" would lose so much performance that pretty much 13x and 14x CPU reviews would be invalidated.

What I keep saying though: there is no way that company of Intel's size did not 100% know this was the case, and trying to throw the motherboard makers under a bus is just laughable.
 
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