Intel says flaw in Series 6 Sandy Bridge chipsets

[darkxshade]

Getting a refund is just half the solution, and it's the easy half considering... The question is what are you going to do after that, let your pc depreciate until April?

 

[ahurtt]

The point of my post was that they (newegg) changed their policy and are not giving refunds for 6 series boards, yet I was able to get an RMA for refund number by demanding one through the live chat. I can't promise everyone will get one, just saying it's worth a shot if you are in the same boat as me.

I think it's important to tell them you know they changed the policy. I bought it with the understanding I could return it and them changing it is beyond slimy IMO. Calling them out on this fact might have gotten me my refund.

It doesn't matter what the policy is now, it's what the policy was when you bought it that they should have to stick by. Hold their balls to the fire, man.

 

[Morphine06]

Where'd they change it so you cannot get a refund? I just attempted to from my P8P67 PRO I bought 2 weeks ago, and it allowed me to select refund.

It looks like within the last 45 mins they have reversed that decision. I'm now showing that the 6 series are refundable on newegg. I think this is a wise decision on their part. They get to uphold their customer service reputation.

 

[ahurtt]

It looks like within the last 45 mins they have reversed that decision. I'm now showing that the 6 series are refundable on newegg. I think this is a wise decision on their part. They get to uphold their customer service reputation.

But now what are you going to do with that 1155 CPU?

 

[Seven]

This sucks. I already sold my lovely and trusty Conroe system...

 

[Vette73]

But now what are you going to do with that 1155 CPU?

Sit on it till april. D:

But this just shows intel should give at least 1 company a license to make chipsets. Remember the problems during the Rambus days and how VIA saved their ass? If VIA, nvidia, etc… was making intel chipsets right now people would have a way of using their CPUs and not letting them collect dust till april.

 

[Pheran]

This forum post claims that only certain SATA port numbers are affected, but I have no idea if it is accurate. If true, ports 0-1 are good and ports 2-5 are bad.

 

[bunnyfubbles]

wow, and to think I was toying with the idea of running to Microcenter sometime this week to pick up some Sandybridge parts...

talk about a major letdown

I suppose theres always 3rd party SATA controllers to consider, but that's extra cost and extra PCI-e ports that will be required. Maybe motherboards will be deeply discounted enough to counter it...

 

[Edrick]

This forum post claims that only certain SATA port numbers are affected, but I have no idea if it is accurate. If true, ports 0-1 are good and ports 2-5 are bad.

So if I only have 2 drives in my system and use the first 2 ports (both SATA 6), then I should be ok?

 

[Diogenes2]

This forum post claims that only certain SATA port numbers are affected, but I have no idea if it is accurate. If true, ports 0-1 are good and ports 2-5 are bad.

Interesting,,
Ports 0 & 1 are the only ports I seem to have problems with .

Well, everything's backed up, so I'll just keep chugging along until the RMA process is annouced.

Be interesting to see how the various board makers handle this ..

 

[Vette73]

So if I only have 2 drives in my system and use the first 2 ports (both SATA 6), then I should be ok?

Until intel says other wise I would lean toward they are all bad. Their own release did nto say only 3Gb or 6Gb so to me I would think its a whole SATA issue.

 

[coffeejunkee]

I think they are because they said "potentially impacting the performance or functionality of SATA-linked devices".

If they are just saying that your SATA drives will gradually slow down over time they would have just said "performance", but they added "functionality".

That's what I was thinking as well but 'functionality' is a pretty broad term. Need more concise information on this matter, exactly how is the functionality affected?

Z68 is still in the 6series family.

But has not begun shipping yet...so they can avoid this problem for those.

Obviously I'm assuming they don't knowingly ship the coming Z68 with the bad ich. Although...I've seen some pre-production models so maybe production has already begun.

But it seems the normal Sata II ports are the offenders. Sata III ports are okay. If I would have already bought a P67/H67 mobo I would contact my seller and see if I can change boards by the time the new revision is out.

 

[XLNC]

So if I only have 2 drives in my system and use the first 2 ports (both SATA 6), then I should be ok?

I don't see how we can guess at anything until Intel releases more details. I guess, worst case, you can add a $15-25 SATA/RAID card.

 

[ImpulsE69]

I almost pulled the trigger this weekend. Guess I'm glad I didn't. I wonder if the retailers will pull the boards off their sites or continue to sell what stock they have. Are we going to have to start watching for a revision number before we click buy?

 

[Numenorean]

That's what I was thinking as well but 'functionality' is a pretty broad term. Need more concise information on this matter, exactly how is the functionality affected?

Normal function of the board is to not catch on fire, steal your credit cards, poison your pets and blow up your house.

But with these non functional boards who knows what will happen.

 

[Anomaly1964]

So are all you guys (me included) going to return both your Intel processor and motherboard to Newegg?

 

[Numenorean]

So are all you guys (me included) going to return both your Intel processor and motherboard to Newegg?

I did the smart thing and didn't rush out to buy brand new untested hardware and went with one generation earlier.

I don't like troubleshooting. I have work to do.

 

[Numenorean]

Also curious if NewEgg is going to charge a restocking fee.

 

[Hogan773]

Just built my first-ever on Saturday with ASR Extreme 4. Now this.

PC seems to work fine - I'm using Sata 0 and 2 for a HDD and DVD. Was going to plug in a second HDD tonight to Sata1.

So I know there is lots of speculation right now, but it looks like I will get to "practice" my building skills a second time with a replacement mobo.

We're in uncharted territory here and I don't want to overreact, but I also don't want to miss something and be stuck paying out of pocket for a second mobo.

Would YOU......

1) rush home, disassemble mobo, ship back to Newegg for a refund, and pull the old PC off the basement "PC retirement home" for primary service again? Then wait a couple months and re-buy a new ASRock mobo with the updated chipset (and/or get a Z68 mobo)?

2) keep using the new 2600k PC and just wait till new chipsets are available and then ASSUME that ASRock will implement a program where I can get a replacement mobo at little to no cost for me.....ie they send me a mailing label and I send the old one back, and I reinstall a new one.

If this is a slowly creeping problem and unlikely to affect my HDDs because they're using 0 and 1 (and it can't "BREAK" by DVD drive on 2), AND if ASRock/Intel will ultimately get me a new mobo with no cost to me, then I'd rather keep using my new system as it appears to be working well. But if there is a chance I get screwed in a few months and the Newegg window is closed past 30 days, then I'll be POed. I guess I need to understand what return windows Newegg is offering.....

thoughts?

 

[Pheran]

Anand weighs in and confirms that the problem is limited to the 3G SATA ports.

 

[Morphine06]

So are all you guys (me included) going to return both your Intel processor and motherboard to Newegg?

I purchased my CPU at Amazon and I did get an RMA number. I was thinking I might keep it after considering the prices for that same CPU might be more expensive come April considering the huge loss Intel will be taking. I can't decide.

 

[Continuity28]

I wish they could be more specific about the problem and what is actually affected... If it were every SATA port on every controller, it would have never made it this far. Most people are probably not affected, but we won't know if we are or not until they specify.

 

[ImpulsE69]

Well it appears to be a recall now. You're in luck.

 

[Hogan773]

So are all you guys (me included) going to return both your Intel processor and motherboard to Newegg?

Why CPU? or are you just saying no mobo = no need for a CPU right now and you'll have to buy something else in the meantime?

I still am transitioning from my current Pentium D, and I can always just keep using that if need be, so I can easily just keep my 2600k and drop it into the new mobo (if I do decide to return the mobo right now and not bank on a recall)

Well at least my first building experience worked fine....for now!

 

[Vette73]

This does not affect the 6Gb ports, ONLY the 3Gb ports.
So make sure your Harddrives are on the 6Gb ports and wait for the new chipset and you should be ok.

http://www.anandtech.com/show/4142/intel-discovers-bug-in-6series-chipset-begins-recall