Intel says flaw in Series 6 Sandy Bridge chipsets

Page 5 - Seeking answers? Join the AnandTech community: where nearly half-a-million members share solutions and discuss the latest tech.

Viper GTS

Lifer
Oct 13, 1999
38,107
433
136
I already had a PCI controller on the way to move my four DVD drives to, I'll just hold off on buying hard drives to fill the newly freed onboard SATA ports until I get a new motherboard from Gigabyte.

No worries here.

Viper GTS
 

bcterps

Platinum Member
Aug 31, 2000
2,795
0
76
The Intel press release is vague.

"the Serial-ATA (SATA) ports within the chipsets may degrade over time, potentially impacting the performance or functionality of SATA-linked devices such as hard disk drives and DVD-drives"

I read that as saying that the hard drives or disk drives could fail as a result. I wouldn't want to put any drives on the affected ports as those drives will probably be stressed more as a result of this bug.
 

veri745

Golden Member
Oct 11, 2007
1,163
4
81
It that was really the case then why have failures already shown up, less than 6 months, so much they are causing issues, let alone a 1 billion dollar recall.

Where are you getting your information?

You're spreading so much FUD about this issue, yet we've only known about it for 4 hours.

Intel told consumers first along with their announcement to board manufacturers. I believe that was the correct thing to do, letting everyone know at the same time.

Because of this, there are no public plans for recall, but you're in here saying, "Intel is screwing consumers, blah blah blah, no replacements for early adopters"

This is unfounded, we have no idea how end user replacements will be handled.
 

Continuity28

Golden Member
Jul 2, 2005
1,653
0
76
The issue will not cause the drive to fail in a hardware sense. You could have data corruption or loss, so if you continue using the ports, hang on to those back-ups..

One article said the expected failure rate was 5-6%, so there is a good chance most users will never see the problem; though an RMA is certainly in order, as soon as it is available..

Hang on, where was data corruption mentioned? It wasn't in Anand's article. The controller will fail to read back data, and the errors in reading the data will cause slower speeds, and the drive may become unrecognizable. It's a bit of a leap to suggest it will corrupt your existing data.
 

veri745

Golden Member
Oct 11, 2007
1,163
4
81
The Intel press release is vague.

"the Serial-ATA (SATA) ports within the chipsets may degrade over time, potentially impacting the performance or functionality of SATA-linked devices such as hard disk drives and DVD-drives"

I read that as saying that the hard drives or disk drives could fail as a result. I wouldn't want to put any drives on the affected ports as those drives will probably be stressed more as a result of this bug.

Problems with the chipset's SATA controller shouldn't have any detrimental effects for the SATA devices on them. Performance impacts, yes (if the bug is seen on your system), but quality impact, not so much.
 

dpodblood

Diamond Member
May 20, 2010
4,020
1
81
Hang on, where was data corruption mentioned? It wasn't in Anand's article. The controller will fail to read back data, and the errors in reading the data will cause slower speeds, and the drive may become unrecognizable. It's a bit of a leap to suggest it will corrupt your existing data.

I wish the article was a bit clearer on this, but Intel is being kind of vague. If I were on a SB system though I would buy a 3rd party controller just to be safe.
 

Vette73

Lifer
Jul 5, 2000
21,503
8
0
Where are you getting your information?

You're spreading so much FUD about this issue, yet we've only known about it for 4 hours.

Intel told consumers first along with their announcement to board manufacturers. I believe that was the correct thing to do, letting everyone know at the same time.

Because of this, there are no public plans for recall, but you're in here saying, "Intel is screwing consumers, blah blah blah, no replacements for early adopters"

This is unfounded, we have no idea how end user replacements will be handled.

I'm spreading what intel has said.

THEY, intel, has said customers have come to them with failures. Intel then tested and found the issue. If customers are already seeing failures then this is a lot worse than that.

"some complaints from its customers about failures. Early last week Intel duplicated and confirmed the failure in house."
http://www.anandtech.com/show/4142/intel-discovers-bug-in-6series-chipset-begins-recall

So check your own fanboy FUD at the door.
 

veri745

Golden Member
Oct 11, 2007
1,163
4
81
Well that sucks for the early adopters. Looks like I may be waiting for z68, or Bulldozer. One thing I am still not clear on; will this physically damage the drives, or is it simply the controller which fails? If it does not cause data corruption, or physical damage I don't think it's a huge issue. Simply switch the main HDD's to the 6GB ports, or use Marvell/offboard controllers.

Or just continue using the 3gb ports until they fail or cause performance issues. It's unlikely that most users will notice this issue.
 

veri745

Golden Member
Oct 11, 2007
1,163
4
81
I'm spreading what intel has said.

THEY, intel, has said customers have come to them with failures. Intel then tested and found the issue. If customers are already seeing failures then this is a lot worse than that.

"some complaints from its customers about failures. Early last week Intel duplicated and confirmed the failure in house."
http://www.anandtech.com/show/4142/intel-discovers-bug-in-6series-chipset-begins-recall

So check your own fanboy FUD at the door.

Yeah, so there's a product defect, and Intel is recalling the products.

Yes, this is a black mark on Intel's reliability reputation. Yes, this sucks for consumers running several SATA devices, which may start to see performance issues.

But Intel is biting the bullet, fully disclosing the issue, and recalling the products. Sounds to me like they're taking a pretty ethical course of action for this particular issue.

It would be a lot worse if Intel was covering up this issue or refusing to disclose it.
 
Last edited:

Hyonie

Senior member
Jul 19, 2003
218
0
71
According to the article at Tomshardware, the data on the hdd connected to the faulty SATA ports should be unaffected. Any validity in that statement?

If you’re already a P67/H67 owner, the problem relates to connectivity between the SATA ports and hard drives. That link can degrade over time and, in a worst-case scenario, you’ll boot your machine to find attached storage simply isn’t identified at all. None of your data is at risk—anything on the drive already can’t be affected by the link degrading and ultimately failing, after all.
 

bcterps

Platinum Member
Aug 31, 2000
2,795
0
76
Problems with the chipset's SATA controller shouldn't have any detrimental effects for the SATA devices on them. Performance impacts, yes (if the bug is seen on your system), but quality impact, not so much.

Wouldn't a faulty controller continue to access the SATA device over and over until the data was transferred? Maybe I don't understand the architecture behind it, but I would imagine that the SATA device would be under more stress in this situation vs a normal situation. Maybe not a big deal in the long run, but for more sensitive devices like SSDs, it could be a significant issue.
 

bcterps

Platinum Member
Aug 31, 2000
2,795
0
76
Yeah, so there's a product defect, and Intel is recalling the products.

Yes, this is a black mark on Intel's reliability reputation. Yes, this sucks for consumers running several SATA devices, which may start to see performance issues.

But Intel biting the bullet, fully disclosing the issue, and recalling the products. Sounds to me like they're taking a pretty ethical course of action for this particular issue.

It would be a lot worse if Intel was covering up this issue or refusing to disclose it.

Given the breadth of this issue (impact on sales, margins, and earnings), it would also be illegal for them to cover it up.
 

veri745

Golden Member
Oct 11, 2007
1,163
4
81
Wouldn't a faulty controller continue to access the SATA device over and over until the data was transferred? Maybe I don't understand the architecture behind it, but I would imagine that the SATA device would be under more stress in this situation vs a normal situation. Maybe not a big deal in the long run, but for more sensitive devices like SSDs, it could be a significant issue.

For something like an SSD, it won't be writing to the flash over and over though, it will just attempt to re-transfer the data to or from the caches in the SATA controller.

It might put a little extra stress on the device, but a transistor switching a few extra times isn't going to reduce the controller's life by any measurable amount.
 

Haunty

Member
Jan 23, 2011
41
0
0
Crappy news :| Since it only affects the 3Gb ports, I might be able to get by using just the 6Gb ports and the marvell ports if I have to. Would rather not go through the hassle of a recall now that I have a new system up and running.
 

Elixer

Lifer
May 7, 2002
10,376
762
126
Looks like the egg flipped the switch, and is not selling ANY boards with the chipset issue.
It still shows them, but you can't add them to the cart.
 

Continuity28

Golden Member
Jul 2, 2005
1,653
0
76
Crappy news :| Since it only affects the 3Gb ports, I might be able to get by using just the 6Gb ports and the marvell ports if I have to. Would rather not go through the hassle of a recall now that I have a new system up and running.

Well, honestly, you just need to ask yourself whether or not you will be affected.

If you can attach all of your drives to the unaffected 6Gb ports, then you are unaffected as a whole. It would be like someone having a defective onboard audio chip when they were already using a discrete audio card. Would it be worth replacing the motherboard if there were no benefit to you?
 

Diogenes2

Platinum Member
Jul 26, 2001
2,151
0
0
Hang on, where was data corruption mentioned? It wasn't in Anand's article. The controller will fail to read back data, and the errors in reading the data will cause slower speeds, and the drive may become unrecognizable. It's a bit of a leap to suggest it will corrupt your existing data.
I stand corrected.. I was trying to address the suggestion that a drive could be damaged and extrapolated a bit, in error..

http://techreport.com/discussions.x/20326

The issue is a circuit design problem resulting in a gradual degradation over time of SATA connectivity on the affected ports, manifesting itself as high bit-error rates on those ports and eventually as total device disconnects.
That's a serious issue, but it's limited in scope. Intel says storage devices connected to those ports should not be damaged, and data on the devices should be intact and readable on another system.
 

StinkyPinky

Diamond Member
Jul 6, 2002
6,831
877
126
If there's no risk of data corruption and no impact on performance, but rather simply the chance of random disconnects....um...doesn't that mean that it may disconnect in the middle of a file transfer and..er....corrupt data and impact performance??

What a pain in the ass. So not all boards are impacted but just a batch of them? I read that Intel said only 5-15% are impacted over three years...if that's the case I may just take my chances as the downtime would suck ass. Unless ASUS are sending out forward replacements...
 

PingSpike

Lifer
Feb 25, 2004
21,733
565
126
Sit on it till april. D:

But this just shows intel should give at least 1 company a license to make chipsets. Remember the problems during the Rambus days and how VIA saved their ass? If VIA, nvidia, etc… was making intel chipsets right now people would have a way of using their CPUs and not letting them collect dust till april.

Also, if Intel weren't such a bunch of greedy bastards and insisted on forcing a new motherboard chipset with every new processor they might actually have a chipset out there right now that could be used with the sandy bridge chips. Sure, the chipset might not be as fast as the new one but at least there would an option and an interim solution. Since they wanted it all, they lose it all too. The processors are of dubious usefulness without a chipset to run them on so they've essentially recalled two new products.

I had made up my mind to buy a sandybridge and H67 board this week actually...I guess I'm back to sitting on my hands.
 

Hogan773

Senior member
Nov 2, 2010
599
0
0
Given the breadth of this issue (impact on sales, margins, and earnings), it would also be illegal for them to cover it up.

They probably decided that it is enough of a risk that its much better to STOP all sales of equipment now, so they're only dealing with a small set of users - a few weeks' worth of mobo purchases. Let it go for 9 months, then you've got a much much bigger recall......

I think they're doing the smart thing - they have lots of money and the worst thing you can do when you have almost a monopoly position is screw around and try to cover up something, and risk losing the confidence of ALL potential purchasers going forward. Have a few PO'ed people and pay a billion dollars to fix it = doesn't nearly sink the ship. Be caught trying to cover up a known flaw = potential that LOTS AND LOTS of customers decide they're never buying Intel again.....that is ship-sinking stuff.
 

Anomaly1964

Platinum Member
Nov 21, 2010
2,460
4
81
Crappy news :| Since it only affects the 3Gb ports, I might be able to get by using just the 6Gb ports and the marvell ports if I have to. Would rather not go through the hassle of a recall now that I have a new system up and running.

I hear ya dude...

...I ( and too many others here) worked hard to get this thing up and running!
 

StriperMike

Member
Sep 2, 2007
96
0
66
It looks like MC already pulled all 1155 mobos from its website. A search for any 1155 socket type results in "Your search didn't return any results."
 

Hogan773

Senior member
Nov 2, 2010
599
0
0
Also, if Intel weren't such a bunch of greedy bastards and insisted on forcing a new motherboard chipset with every new processor they might actually have a chipset out there right now that could be used with the sandy bridge chips. Sure, the chipset might not be as fast as the new one but at least there would an option and an interim solution. Since they wanted it all, they lose it all too. The processors are of dubious usefulness without a chipset to run them on so they've essentially recalled two new products.

I had made up my mind to buy a sandybridge and H67 board this week actually...I guess I'm back to sitting on my hands.

Yeah, but you're talking about a few WEEKS until the problem is fixed for most people......

honestly my sister was just looking into buying a PC and its hard to even TELL from the mfrs websites which i5s they are using (760s vs 2300s etc). It wasn't as if Dell, HP etc all trumpeted on Jan 9 "HELLO EVERYONE WE ARE DOING AWAY WITH CRAPPY OLD CORE i5s - COME AND GET THE GREAT NEW i5 2300s!"

Intel is being smart - deal with this swiftly and minimize the reputational issues. Dell and HP will still be selling plenty of "Core i5" systems over the next month - they just won't be SB systems for a short time.......
 

Vette73

Lifer
Jul 5, 2000
21,503
8
0
Yeah, but you're talking about a few WEEKS until the problem is fixed for most people......

honestly my sister was just looking into buying a PC and its hard to even TELL from the mfrs websites which i5s they are using (760s vs 2300s etc). It wasn't as if Dell, HP etc all trumpeted on Jan 9 "HELLO EVERYONE WE ARE DOING AWAY WITH CRAPPY OLD CORE i5s - COME AND GET THE GREAT NEW i5 2300s!"

Intel is being smart - deal with this swiftly and minimize the reputational issues. Dell and HP will still be selling plenty of "Core i5" systems over the next month - they just won't be SB systems for a short time.......

Ahhh no. Its a few weeks to start producing the new updated chips and supply should hit retail stores by April. That is intel words.
 
sale-70-410-exam    | Exam-200-125-pdf    | we-sale-70-410-exam    | hot-sale-70-410-exam    | Latest-exam-700-603-Dumps    | Dumps-98-363-exams-date    | Certs-200-125-date    | Dumps-300-075-exams-date    | hot-sale-book-C8010-726-book    | Hot-Sale-200-310-Exam    | Exam-Description-200-310-dumps?    | hot-sale-book-200-125-book    | Latest-Updated-300-209-Exam    | Dumps-210-260-exams-date    | Download-200-125-Exam-PDF    | Exam-Description-300-101-dumps    | Certs-300-101-date    | Hot-Sale-300-075-Exam    | Latest-exam-200-125-Dumps    | Exam-Description-200-125-dumps    | Latest-Updated-300-075-Exam    | hot-sale-book-210-260-book    | Dumps-200-901-exams-date    | Certs-200-901-date    | Latest-exam-1Z0-062-Dumps    | Hot-Sale-1Z0-062-Exam    | Certs-CSSLP-date    | 100%-Pass-70-383-Exams    | Latest-JN0-360-real-exam-questions    | 100%-Pass-4A0-100-Real-Exam-Questions    | Dumps-300-135-exams-date    | Passed-200-105-Tech-Exams    | Latest-Updated-200-310-Exam    | Download-300-070-Exam-PDF    | Hot-Sale-JN0-360-Exam    | 100%-Pass-JN0-360-Exams    | 100%-Pass-JN0-360-Real-Exam-Questions    | Dumps-JN0-360-exams-date    | Exam-Description-1Z0-876-dumps    | Latest-exam-1Z0-876-Dumps    | Dumps-HPE0-Y53-exams-date    | 2017-Latest-HPE0-Y53-Exam    | 100%-Pass-HPE0-Y53-Real-Exam-Questions    | Pass-4A0-100-Exam    | Latest-4A0-100-Questions    | Dumps-98-365-exams-date    | 2017-Latest-98-365-Exam    | 100%-Pass-VCS-254-Exams    | 2017-Latest-VCS-273-Exam    | Dumps-200-355-exams-date    | 2017-Latest-300-320-Exam    | Pass-300-101-Exam    | 100%-Pass-300-115-Exams    |
http://www.portvapes.co.uk/    | http://www.portvapes.co.uk/    |