This is mind blowing.
I just got off the phone with one of Intel's RMA managers, and after my second bad replacement motherboard from Intel, I was told that when a motherboard is RMA'd to them that the only thing they do is "visually inspect the motherboard" and as long as capacitors are not ripped off or something is obviously damaged, that they then consider the board "refurbished" return the board to circulation to the next person that RMAs a bad motherboard. So that means that the board I'm originally returning today with a burned out on board NIC will some day show up in some other guy's mailbox as a refurbished part at some point in the future.
Is this now industry practice?
I just got off the phone with one of Intel's RMA managers, and after my second bad replacement motherboard from Intel, I was told that when a motherboard is RMA'd to them that the only thing they do is "visually inspect the motherboard" and as long as capacitors are not ripped off or something is obviously damaged, that they then consider the board "refurbished" return the board to circulation to the next person that RMAs a bad motherboard. So that means that the board I'm originally returning today with a burned out on board NIC will some day show up in some other guy's mailbox as a refurbished part at some point in the future.
Is this now industry practice?