Question Intel to amd = more crashes?

shabby

Diamond Member
Oct 9, 1999
5,781
42
91
I went from a 2500k to ryzen 3600(then 5600x) 4 years ago and basically every week or two windows crashed. Sometimes i get a blue screen out of nowhere, sometimes apps stop responding and the pc just locked up, sometimes watching videos or youtube it locks up. One day i had 3 crashes right after another when booting into windows. My old intel system rarely crashed, maybe once a year, but with this amd system its a weekly occurrence. This can't be normal...
 

Ajay

Lifer
Jan 8, 2001
16,074
8,103
136
I went from a 2500k to ryzen 3600(then 5600x) 4 years ago and basically every week or two windows crashed. Sometimes i get a blue screen out of nowhere, sometimes apps stop responding and the pc just locked up, sometimes watching videos or youtube it locks up. One day i had 3 crashes right after another when booting into windows. My old intel system rarely crashed, maybe once a year, but with this amd system its a weekly occurrence. This can't be normal...
Please list your system details (you can do so in a similar way to what I have in my signature).
 

Markfw

Moderator Emeritus, Elite Member
May 16, 2002
25,736
14,767
136
I went from a 2500k to ryzen 3600(then 5600x) 4 years ago and basically every week or two windows crashed. Sometimes i get a blue screen out of nowhere, sometimes apps stop responding and the pc just locked up, sometimes watching videos or youtube it locks up. One day i had 3 crashes right after another when booting into windows. My old intel system rarely crashed, maybe once a year, but with this amd system its a weekly occurrence. This can't be normal...
One thing is that you may need to do a complete windows install from scratch. Windows is quite often too dumb to upgraded hardware/software as required when the hardware upgrades.
 

kschendel

Senior member
Aug 1, 2018
270
203
116
You're dealing with a lot more than just an Intel CPU to an AMD CPU. You've brought DDR4 and faster PCIe into the mix, and it's entirely likely that you would have seen the same things with an Intel 10th/11th gen build. I suspect a memory problem on your box. Check for an up to date BIOS, run a memory stress test, maybe back off the memory clocks by a notch or so (or up the memory voltage a wee bit) to see if the crashes go away.
 

Tech Junky

Diamond Member
Jan 27, 2022
3,518
1,184
106
@shabby
I just switched to AMD from Intel because I found a hidden issue with the board I was using. It's a bit of a roll of the dice and stability seems to be an issue that gets written about more often than the praises with AMD.

I went with x670e/7900x and getting off the ground to boot was a task. It's seems as if the board makers are more rogue with the uefi than Intel. The original version was still installed on the board form nearly 1 year ago when it went on sale. So, based on that I can see why there had been so many returns and complaints on this board which meant getting it for ~$160 vs retail and new adopter tax.

OE UEFI though had some issues with boots. It wouldn't do a warm reboot and sometimes hung on cold boots as well. I updated it to the latest version and still had some issues with reboots. I rolled back a version though and solved that issue.

Stability seems fine though with 5200 RAM and solved my initial issue with slots being an issue with the old board. The drive I'm using isn't complaining any longer about IO errors or messing up things to run a fsck on reboots or going into RO mode due to the errors. Getting a higher native speed vs OC the RAM leads to less problems in my book.

I've been pushing the CPU pretty hard with this new program that converts my media library and hitting ~5Ghz on the CPU and even 100% utilization for a period when I was being ambitious with the settings of the app. It didn't crash or reboot but it did get toasty in terms of temps.

I avoided dealing with the AM3 lineup and have been pondering AM4 for a bit now due to some niche things I want to play with that makes Intel a money pit. If you spend sometime and effort it should smooth things out. I would say it's probably more Windows related and a quick test would be using a Linux bootable USB and use that for a day and you should either see the issues go away completely or if they follow it gives you an idea to look at the HW.
 
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shabby

Diamond Member
Oct 9, 1999
5,781
42
91
Please list your system details (you can do so in a similar way to what I have in my signature).
amd 5600x
asus x570 tuf gaming wifi
32gb vengence 3200 ddr4
evga 3080
850w psu
xpg s70 2tb ssd

only the mobo/memory stayed the same with this build, it still crashed with the 3600 and other gpu/psu/ssd's
One thing is that you may need to do a complete windows install from scratch. Windows is quite often too dumb to upgraded hardware/software as required when the hardware upgrades.
That's what i did originally when i upgraded, not sure i want to do that now since i have too many things to reinstall.
You're dealing with a lot more than just an Intel CPU to an AMD CPU. You've brought DDR4 and faster PCIe into the mix, and it's entirely likely that you would have seen the same things with an Intel 10th/11th gen build. I suspect a memory problem on your box. Check for an up to date BIOS, run a memory stress test, maybe back off the memory clocks by a notch or so (or up the memory voltage a wee bit) to see if the crashes go away.
Done plenty of bios updates, no overclocking either. One thing i noticed is that half of the crashes are during start up, once windows fully loads all my background apps it hangs from time to time.
 
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itsmydamnation

Platinum Member
Feb 6, 2011
2,859
3,404
136
amd 5600x
asus x570 tuf gaming wifi
32gb vengence 3200 ddr4
evga 3080
850w psu
xpg s70 2tb ssd

only the mobo/memory stayed the same with this build, it still crashed with the 3600 and other gpu/psu/ssd's

That's what i did originally when i upgraded, not sure i want to do that now since i have too many things to reinstall.

Done plenty of bios updates, no overclocking either. One thing i noticed is that half of the crashes are during start up, once windows fully loads all my background apps it hangs from time to time.
my recommendation is to try upping load line calibration, i've had it resolve reboot issues on two separate zen2/3 systems ( both happening in the same game, but otherwise stable )
 

positivedoppler

Golden Member
Apr 30, 2012
1,112
174
106
I've had the same mobo with the 5900x now for almost 3 years and havent experience any blue screen problem. you can go into the bios and set the power limit to something very small like 50 watts, that might help rule out any over heating issue at start up. my cpu temp are the highest during windows startup.

dont rule out your 850 watts ps. most computer problems i've experience in my earlier years were from lesser known brand ps starting to go bad.
 

sniffin

Member
Jun 29, 2013
141
22
81
@shabby
I just switched to AMD from Intel because I found a hidden issue with the board I was using. It's a bit of a roll of the dice and stability seems to be an issue that gets written about more often than the praises with AMD.

I went with x670e/7900x and getting off the ground to boot was a task. It's seems as if the board makers are more rogue with the uefi than Intel. The original version was still installed on the board form nearly 1 year ago when it went on sale. So, based on that I can see why there had been so many returns and complaints on this board which meant getting it for ~$160 vs retail and new adopter tax.

OE UEFI though had some issues with boots. It wouldn't do a warm reboot and sometimes hung on cold boots as well. I updated it to the latest version and still had some issues with reboots. I rolled back a version though and solved that issue.

Stability seems fine though with 5200 RAM and solved my initial issue with slots being an issue with the old board. The drive I'm using isn't complaining any longer about IO errors or messing up things to run a fsck on reboots or going into RO mode due to the errors. Getting a higher native speed vs OC the RAM leads to less problems in my book.

I've been pushing the CPU pretty hard with this new program that converts my media library and hitting ~5Ghz on the CPU and even 100% utilization for a period when I was being ambitious with the settings of the app. It didn't crash or reboot but it did get toasty in terms of temps.

I avoided dealing with the AM3 lineup and have been pondering AM4 for a bit now due to some niche things I want to play with that makes Intel a money pit. If you spend sometime and effort it should smooth things out. I would say it's probably more Windows related and a quick test would be using a Linux bootable USB and use that for a day and you should either see the issues go away completely or if they follow it gives you an idea to look at the HW.

Yeah I think the platform itself but probably moreso the specific implementation (the motherboard) plays a massive role in stability issues. Motherboards are complex and usually have dozens of other ICs attached to the board doing various things. You also have firmware running on top that may be the problem.
 

Thibsie

Senior member
Apr 25, 2017
806
881
136
I think the OP has the right tips where to look for :
* UEFI related
* RAM related
* CPU stability/overheating related
* PSU related
 
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Shmee

Memory & Storage, Graphics Cards Mod Elite Member
Super Moderator
Sep 13, 2008
7,532
2,536
146
What errors do the BSODs give? You can run Bluescreenview to go back and look at them.
 

JoeRambo

Golden Member
Jun 13, 2013
1,814
2,105
136
1) MB might need some extra voltages for SoC / CPU / RAM, i'd manually change some to see if that's the case. Check HWInfo64 to see what current values are and set them manually. ( cranking Loadline calibration might work too as suggested above ).
2) PSU
3) I'd not rule out the SSD problems, need check bluescreens if they are I/O related.

From symptoms and multiple boot failures i think it's SoC + DRAM, failing to train properly sometimes. You might need to manually punch quite a few values in to stop it from happening.
 

Tuna-Fish

Golden Member
Mar 4, 2011
1,419
1,749
136
Others are giving more specific advice, but I just want to make the point that it's not normal to have crashes. I have not had a hard system crash (windows going down) that wasn't directly related to pushing the limits with OC in at least five years, probably a lot longer than that. If your system is crashing, there is something very wrong with it, and you should fix that.
 

In2Photos

Golden Member
Mar 21, 2007
1,663
1,682
136
amd 5600x
asus x570 tuf gaming wifi
32gb vengence 3200 ddr4
evga 3080
850w psu
xpg s70 2tb ssd

only the mobo/memory stayed the same with this build, it still crashed with the 3600 and other gpu/psu/ssd's

That's what i did originally when i upgraded, not sure i want to do that now since i have too many things to reinstall.

Done plenty of bios updates, no overclocking either. One thing i noticed is that half of the crashes are during start up, once windows fully loads all my background apps it hangs from time to time.
Is the RAM on the motherboard's QVL list? Since the motherboard and RAM were used on both systems and both systems have exhibited crashes I would look at RAM compatibility first. If you enabled XMP try disabling it and running the system to see if that helps. RAM not on the QVL doesn't mean that it won't work, but it means it hasn't been tested.
 

Glo.

Diamond Member
Apr 25, 2015
5,759
4,666
136
I went from a 2500k to ryzen 3600(then 5600x) 4 years ago and basically every week or two windows crashed. Sometimes i get a blue screen out of nowhere, sometimes apps stop responding and the pc just locked up, sometimes watching videos or youtube it locks up. One day i had 3 crashes right after another when booting into windows. My old intel system rarely crashed, maybe once a year, but with this amd system its a weekly occurrence. This can't be normal...
Have you reinstalled Windows when swapping platforms?

You are describing exactly what is happening when you DO NOT clean install windows with platform change.
 

mmaenpaa

Member
Aug 4, 2009
82
145
106
Back to basics

1. test memory at your current settings (in windows)

I personally use Karhu Ramtest as it is easy to use (it costs 10€) & it has found mem errors other testing has not revealed. But there are other free utilities. I would test overnight (10-14 hours) just to be sure.

Also utility called WhoCrashed (Resplendence Software) can give you an idea where crashes are coming from (if OS has time to make memory dumps).
 

Thunder 57

Platinum Member
Aug 19, 2007
2,794
4,075
136
My vote is PSU. How old is it? Also you didn't provide any info on it so I am guessing it is a no name type? Never skimp on a quality PSU.

Also, I would be running memtest86 or at the very least the built in Windows one. I disagree with others about screwing with the voltages. If you are running stock you should not have to be doing that. If so, something broken/wrong. If this is the issue, it would just be a band aid fix.
 
Reactions: Rigg
Jul 27, 2020
17,731
11,509
106
One thing i noticed is that half of the crashes are during start up, once windows fully loads all my background apps it hangs from time to time.
Enable boot log: https://www.windowscentral.com/how-enable-boot-log-windows-10

Copy the boot log once you get a normal startup and keep it as a reference. When the startup crash happens, compare with your normal boot log to see how far it got before the log ended. That will help you isolate which device or driver is causing the issue and then you can disable the device or uninstall/update the driver to see if the problem gets resolved.
 

DAPUNISHER

Super Moderator CPU Forum Mod and Elite Member
Super Moderator
Aug 22, 2001
28,787
21,509
146
amd 5600x
asus x570 tuf gaming wifi
32gb vengeance 3200 ddr4

I have this combo. Absolute workhorse with zero issues. My prime suspects after the PSU, are ram or that ADATA drive. Like Larry I have had bad experiences with ADATA. I now studiously avoid them. I have a WD Black NVME in it. Using a Noctua 12 cooler on the Ryzen. Chipset fan still works.
 

shabby

Diamond Member
Oct 9, 1999
5,781
42
91
Just crashed now after almost finishing loading windows, i've had a few ssd's other than adata and the issue still persisted between all of them.
 

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Jul 27, 2020
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Just crashed now after almost finishing loading windows, i've had a few ssd's other than adata and the issue still persisted between all of them.
I used to have that error with Corsair RAM and it would happen with the PC idling or when browsing. Never changed the RAM on my Z77 mobo and accepted the crashes due to their infrequency. However, my Z97 mobo rejected that RAM vehemently and forced me to go with Kingston. Zero issues after that.
 
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Ajay

Lifer
Jan 8, 2001
16,074
8,103
136
Just crashed now after almost finishing loading windows, i've had a few ssd's other than adata and the issue still persisted between all of them.
Do you know how to use the Windows Event Viewer? The application and system logs may help narrow down the problem. Problems like this are typically due to misbehaving services or out of date drivers on the software side; bad memory or a corrupt NTFS drive on the hardware side. System crash files can help, but that is a bit of a PITA.
 
Reactions: DAPUNISHER

Torn Mind

Lifer
Nov 25, 2012
11,782
2,685
136
RAM can be an issue. Obtain sticks on the qualified vendors list or equivalent. Your original system's instability is still unsatisfactory. I've had my H77 running almost 24/7 for ten years without a single crash except when bad RAM or bad pagefile media(an SSD from Ebay, Toshiba).

If using a USB stick, even that can be an issue because some sticks can hold files but have unusable sectors. It just happened to me a couple weeks back. A foul Team USB stick and a defective Inland 240G drive both presented issues. Windows and Linux installs failed on the bad SSD.

The stick(different from the one used to install on the Inland SSD) was an issue even with problem free BX500.
 
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