- Aug 18, 2005
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OK so here's the story: I currently have Verizon FiOS as my provider. I pay for their 50/35 plan. Most of the time, there are no problems, everything is great. The problem seems to come, strangely, after 8PM. I know with FiOS, you have your own line, so neighborhood bandwidth usage shouldn't affect you, so I'm quite confused by this.
I've noticed that my speeds after 8PM have been drastically dropping. Using multiple speedtest servers, sometimes I'm lucky if I get 10mb down, rather than the 50 I'm paying for. The upload speeds mostly seem unaffected.
In addition to the speeds, my router seems to reboot itself 1-2 times per day. Usually it's at night, but that might just be due to me noticing it, as I'm usually on the computer around this time.
I've called up Verizon many times, never getting this sorted out. So far, they have sent me 4 new routers (MI424WR FiOS router), they all have the same problem. I've told them multiple times that I don't think it's the router, yet they keep sending me replacements.
I've had 2 technicians come to try and figure out what's going on. The first guy flat out told me he has no idea what's going on. He replaced the ONT terminal in the basement, and that was that. This didn't fix anything. The problem was still ongoing.
Two weeks later, I have another tech come out to the house. This tech also mentioned he didn't really know what to do, but he found a loose wire on the ONT, which he tightened up. He said that could cause the router to lose connection to the ONT. He also replaced the router again, and switched it over to connect to the ONT through ethernet, rather than coax.
Later that night, my router rebooted again. Just to rule out the possibility of an electrical issue, I replaced the electrical outlet on the wall for my computer stuff.
Ever since the second tech visit, I haven't noticed any speed issues, and the router hasn't rebooted itself since I swapped the outlet. It's been two nights, now. That said, last night I had some issues. I seemingly lost an internet connection to most services, yet my router didn't reboot itself. I couldn't access any websites with any web browser, I couldn't connect to any game servers, but I was still signed into skype, and was able to talk to people on skype.
So I went to disable my NIC and re-enable it to refresh my connection. As soon as I disabled it, my computer became very choppy, but didn't quite freeze. Mouse movements and other commands were delayed and very choppy. This was in Windows 7. I rebooted into Linux Mint and performance was fine. At first, I still couldn't access the internet on anything other than skype, but it seemed to fix itself after two minutes or so.
I also need to mention that I am using a wired ethernet connection for my PC. Other devices on the network were also experiencing the same issues throughout.
Now that the big long story is out of the way, is this a sign that my NIC is failing? It's an onboard unit, so it's part of my motherboard. I haven't really noticed any other issues with my PC. The one listed in my signature is the computer in question. How can I go about testing and fixing this problem.
I said earlier that I haven't noticed any speed issues or router reboots recently, but I can't say for sure that the problem is gone now; it just hasn't happened since.
Sorry for the huge wall of text. Does anyone have any advice to offer? Thanks!
I've noticed that my speeds after 8PM have been drastically dropping. Using multiple speedtest servers, sometimes I'm lucky if I get 10mb down, rather than the 50 I'm paying for. The upload speeds mostly seem unaffected.
In addition to the speeds, my router seems to reboot itself 1-2 times per day. Usually it's at night, but that might just be due to me noticing it, as I'm usually on the computer around this time.
I've called up Verizon many times, never getting this sorted out. So far, they have sent me 4 new routers (MI424WR FiOS router), they all have the same problem. I've told them multiple times that I don't think it's the router, yet they keep sending me replacements.
I've had 2 technicians come to try and figure out what's going on. The first guy flat out told me he has no idea what's going on. He replaced the ONT terminal in the basement, and that was that. This didn't fix anything. The problem was still ongoing.
Two weeks later, I have another tech come out to the house. This tech also mentioned he didn't really know what to do, but he found a loose wire on the ONT, which he tightened up. He said that could cause the router to lose connection to the ONT. He also replaced the router again, and switched it over to connect to the ONT through ethernet, rather than coax.
Later that night, my router rebooted again. Just to rule out the possibility of an electrical issue, I replaced the electrical outlet on the wall for my computer stuff.
Ever since the second tech visit, I haven't noticed any speed issues, and the router hasn't rebooted itself since I swapped the outlet. It's been two nights, now. That said, last night I had some issues. I seemingly lost an internet connection to most services, yet my router didn't reboot itself. I couldn't access any websites with any web browser, I couldn't connect to any game servers, but I was still signed into skype, and was able to talk to people on skype.
So I went to disable my NIC and re-enable it to refresh my connection. As soon as I disabled it, my computer became very choppy, but didn't quite freeze. Mouse movements and other commands were delayed and very choppy. This was in Windows 7. I rebooted into Linux Mint and performance was fine. At first, I still couldn't access the internet on anything other than skype, but it seemed to fix itself after two minutes or so.
I also need to mention that I am using a wired ethernet connection for my PC. Other devices on the network were also experiencing the same issues throughout.
Now that the big long story is out of the way, is this a sign that my NIC is failing? It's an onboard unit, so it's part of my motherboard. I haven't really noticed any other issues with my PC. The one listed in my signature is the computer in question. How can I go about testing and fixing this problem.
I said earlier that I haven't noticed any speed issues or router reboots recently, but I can't say for sure that the problem is gone now; it just hasn't happened since.
Sorry for the huge wall of text. Does anyone have any advice to offer? Thanks!