IP35-E and IP35 Pro same chipsets?

[lenell86]

Ok, so my IP35-E took a dump about a month ago because I decided to flash it in windows and it hung during the flashing. I think it was because I didn't set my overclock back to default settings. But anyways, I rma'd the board, which was a painful experience, they were giving me a real hard time about it. Anyways, in the end, I got them to give me a better board since the IP35e was discontinued, which they gave me the IP35 Pro. It's coming in tomorrow and I am just dreaded on re-installing ALL my apps, setting up all the settings with EVERYTHING I know its best to re-install the OS if its a major chipset change but since I was reading the specs on both, they seem to be the same NB/SB chipset so I was wondering if it should be ok to slap in my drives and let it boot and let it detect the new changes or reinstall everything?

 

[Aisengard]

I don't see the harm in trying that.

 

[Foxery]

The differences are fairly minimal, and it's the same underlying chipset. A Windows reinstall really should not be needed. The "Pro" model just has more of what's already on the "E" model. More USB ports, a 2nd Ethernet, and Firewire. Just remove the old drivers, put in the new driver disc, and you should be all set.

 

[lenell86]

ok hope it works. im excited! thanks for the replies

 

[Winterpool]

Mmm, you got an IP35 Pro in exchange? Perhaps my board should suddenly be rendered unusable...

 

[Heidfirst]

nb is the same, sb is different as is the LAN.

 

[fatdragondzc]

Just install the new drivers and you should be all set. I switched my HDD from a AMD board to an Intel board and all i had to do was install the drivers and it was all set to go.

 

[lenell86]

Originally posted by: Winterpool
Mmm, you got an IP35 Pro in exchange? Perhaps my board should suddenly be rendered unusable...

Haha...I wasn't expecting a big upgrade to the pro version but first, please know their RMA service is HORRIBLE!!! I tried calling them for like 2 weeks every single day and the same person kept answering saying their RMA was taken over and to try calling back later or taking my number, which no one ever called me back. Then their automated RMA email sent me a email saying their was no longer any ip35e stock so I had to choose to a "upgrade" model which was a crappy, older mb, the abit IB9. I tried calling them to tell them this was unacceptable, only to get the same person again telling me the same BS. I was so fed up, I just sent them a nasty email minus any vulgur words, and low and behold, I got the same email saying that the only choice I had was to get a upgrade model and now it had a IP35 Pro option Just be persistent. But still I will never get Abit because of this experience. I will just stick to Asus because their RMA/Customer service has always been excellent.

 

[cuti7399]

oh oh, i rmaed my ip35-e more than a week ago and have not heard from them

 

[GundamF91]

I upgraded from E to Pro, and things worked out just fine. Some of the drivers should be reinstalled such as sound and LAN, but it's all smooth sailing.

 

[lenell86]

Just a update, I had to reinstall Vista and XP were both locking up horribly all over the place. Whats even more weird is that I cannot seem to OC anymore. I even upped the FSB just slightly and after I save from Bios, it just hard shuts off and doesnt reboot like all mobo's normally do after saving and exiting from Bios. Once it shuts off, it wont turn on for awhile. I have to keep hitting the power button for it to finally turn on. And I noticed when I unplug the power and plug it back in, it has a hard time turning on as well. I have to wait maybe 10 sec to try to attempt to turn it on. I can keep hitting the power button but it just doesn't budge on the first try. I just reinstalled Vista on a clean HDD and so far no lockups. Im just upset I can't OC now with this pro board. From the factory it came with the latest BIOS v1.6.

 

[Tullphan]

I agree about the customer service regarding RMA's from Abit...it's non-existent.
I've called them daily...sometimes twice a day leaving messages that are never returned.
There's plenty of other brand of motherboards out there as far as i'm concerned.

 

[jimmyj68]

Silly me - I keep thinking the RMA process is for the case where a new product malfunctions at no fault of the user. Yet I keep seeing posts where the user screws up a product and blithely expects to RMA the item. Not only that, they have the gumption to complain about the company's RMA process if things don't go the way they would like.

In the mean time all the rest of us pay far more for a product than we should because companies are harangued into replacing items that the user broke. Thanks to the web, an illegitimate complainer can tarnish the rep of a company world wide. The producers are aware of that so to minimize that hit to thier product sales - they give the dishonest what they ask for. We all pay the freight for that transaction. The state of mind of today's upcoming generation is sad indeed.

 

[Jschmuck2]

Originally posted by: jimmyj68
Silly me - I keep thinking the RMA process is for the case where a new product malfunctions at no fault of the user. Yet I keep seeing posts where the user screws up a product and blithely expects to RMA the item. Not only that, they have the gumption to complain about the company's RMA process if things don't go the way they would like.

In the mean time all the rest of us pay far more for a product than we should because companies are harangued into replacing items that the user broke. Thanks to the web, an illegitimate complainer can tarnish the rep of a company world wide. The producers are aware of that so to minimize that hit to thier product sales - they give the dishonest what they ask for. We all pay the freight for that transaction. The state of mind of today's upcoming generation is sad indeed.

I'm sorry - who are you?

 

[Heidfirst]

Originally posted by: lenell86
Just a update, I had to reinstall Vista and XP were both locking up horribly all over the place. Whats even more weird is that I cannot seem to OC anymore. I even upped the FSB just slightly and after I save from Bios, it just hard shuts off and doesnt reboot like all mobo's normally do after saving and exiting from Bios. Once it shuts off, it wont turn on for awhile. I have to keep hitting the power button for it to finally turn on. And I noticed when I unplug the power and plug it back in, it has a hard time turning on as well. I have to wait maybe 10 sec to try to attempt to turn it on. I can keep hitting the power button but it just doesn't budge on the first try. I just reinstalled Vista on a clean HDD and so far no lockups. Im just upset I can't OC now with this pro board. From the factory it came with the latest BIOS v1.6.

it sounds like something else isn't right, tried another PSU?

Originally posted by: Tullphan
I agree about the customer service regarding RMA's from Abit...it's non-existent.
I've called them daily...sometimes twice a day leaving messages that are never returned.
.

It's definitely there - is it perfect, no but neither is anybody elses.
It does seem like the USA's isn't upto the standard that the UK has enjoyed though but they are working on it.
Recently on another website Foxconn were asked about their push into retail mobos & who they aimed to emulate & they said that they were aiming for Asus type brand recognition & that "On the product and service side, Abit has a good reputation."
http://channel.hexus.net/conte....php?item=13481&page=2

 

[corsa]

In this case very true jimmyj68 ..

 

[Tullphan]

Originally posted by: Heidfirst

Originally posted by: Tullphan
I agree about the customer service regarding RMA's from Abit...it's non-existent.
I've called them daily...sometimes twice a day leaving messages that are never returned.
.

It's definitely there - is it perfect, no but neither is anybody elses.
It does seem like the USA's isn't upto the standard that the UK has enjoyed though but they are working on it.
Recently on another website Foxconn were asked about their push into retail mobos & who they aimed to emulate & they said that they were aiming for Asus type brand recognition & that "On the product and service side, Abit has a good reputation."
http://channel.hexus.net/conte....php?item=13481&page=2

You know a phone # for Abit RMA where they'll actually answer & talk, then?

 

[Heidfirst]

yes, but not in the USA
It seems very inconsistent over there, there are people that post that they have no problems getting to talk & others that say that they never get through.
Have you tried email?
Their eRMA system is a holdover from pre USI (about the only 1 left I'm told) & is due to be replaced.

People often see no updates on the web & then a box appears unannounced at their door.