Originally posted by: coreynyc
Originally posted by: MaDDinGO
One of the iPods I got doesn't hold charge so I went into CompUSA (different store than where I had purchased it) and they said they will not honor my TAP because I paid way below cost for the iPod. I complanied that if they aren't going to honor it, why sell it to me and they won't refund my TAP. The supervisor was such a b!tch and pretty much just walked away. So what can I do??
Try another Comp USA store
Dispute charge with credit card company (if you paid with one)
Try their corporate offices (I think they're in Dallas)
Contact local Better Business Bureau (this usually gets results for me)
Contact local government consumer affairs divison and/or state attorney general
Contact local TV news consumer reporter (they love to make big chains look bad)
Take them to small claims court (if all else fails)