Originally posted by: Marlin1975
Dial up is going to be different depending on where you live. So netzero in Town A might be great but only OK in Town B.
Yup, that applies to every fairly large ISP.
We've used Netzero Platinum for three years. Some misinformation here (always is on these forums). First, the class action lawsuit only involved Netzero's free users who complained the 'unlimited free internet access for life' they were 'promised' had been cut first to 30 hours per month, then to 10 hours per month. Netzero's paid service (Platinum) is unlimited use.
Netzero does not install a bunch of 'crap' you don't want, unless you consider 'Netzero Quick Help' URL shortcut icons on your desktop 'crap I don't want'. In that case, you'll need to perform the highly complicated and time-consuming process of dragging the icon to the Recycle Bin and drop it. One might consider taking a day off work or leave it for a free weekend due to the sheer difficulty of this operation.
The Netzero Platinum Toolbar thingy isn't annoying at all. Its the damned NZTV and proprietary DUN hook that is annoying. Its Java based and buggy. When I disconnect, sometimes it closes relatively quickly (6 full seconds) but usually it sits there for 20 ~ 30 seconds with a message 'terminating your Netzero session...' or something like that, before finally closing. Occassionally it just seems to be stuck so I have to use the three finger salute and force the process to end. About two times a month, it throws a BSOD.
This happens whether I'm using 98SE or ME with IE5.5SP2 and all the updates including the latest MSJVM (3810). This happens with Netzero 4.x or the latest 7.x.
Probably the most annoying thing about Netzero is that advertisements are still displayed using Netzero Platinum. These are in the form of videos played inside the little "NZTV" interface that pops-up when starting or closing Netzero. Though the ads are not displayed while you're online, new video data is 'trickled' to your computer while you're connected.
Its not a substantial detractor from your bandwidth, its more the idea that Netzero still 'sneaks' some ads in on you even when you're a paying subscriber. Their Platinum marketing pitch of 'no banner ads' is very misleading. Sure, ok, they're not 'banner' ads, but they are freaking ads.
In spite of my complaining, we've stayed with them because its inexpensive and we always connect reliably (its disconnecting that gets dicey). Three of the five local access numbers seem highly utilized, one number varies, but the remaining number always seems open so we just use that one all the time.
I've been looking at some local/regional ISPs with unlimited monthly 56K dial-up service for the same price; NO ADVERTS, POP3 and webmail, 3~5 email addresses, 15MB webspace, etc. Netzero just may get canceled in the near future.